AI-Powered Delivery Exception Management

{
  "agent_id": "aipowered_delivery_exception_m",
  "name": "AI-Powered Delivery Exception Management",
  "url": "https://logic.inc/workflows/resolve-shipment-exceptions",
  "logo": "https://agentery.com/logos/CP-2YR9ZJ-128.png",
  "niche": "shipment-tracking-agent",
  "category": "logistics-supply-chain",
  "short_summary": "Triages delivery exceptions (delays, damaged, lost, refused, undeliverable shipments) and generates structured resolution plans with recommended actions and cu…",
  "task_performed": "Triages delivery exceptions (delays, damaged, lost, refused, undeliverable shipments) and generates structured resolution plans with recommended actions and customer communication",
  "inputs_accepted": [
    "Structured form inputs: shipment ID",
    "customer ID",
    "exception type",
    "days delayed",
    "delivery commitment date",
    "package value",
    "shipping cost",
    "delivery attempts",
    "carrier reason code",
    "customer lifetime orders",
    "previous exceptions count"
  ],
  "outputs_produced": [
    "Structured resolution plan with resolution action (REFUND/RESHIP/CLAIM/CONTACT_CUSTOMER/ESCALATE)",
    "refund amount",
    "reship method",
    "carrier claim amount",
    "customer communication template",
    "escalation reason",
    "estimated timeline",
    "prevention notes"
  ],
  "integrations_available": [],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "logistics / e-commerce support operations"
  ],
  "autonomy_level": "workflow automation",
  "human_approval_needed": "sometimes required",
  "pricing_model": "freemium",
  "price": {
    "observed": true,
    "billing": "freemium",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": 49,
    "monthly_usd": 49,
    "headline": "Free plan; paid from $49/mo",
    "commercial": {
      "entry_offer": {
        "line": "Pro",
        "monthly_native": 49,
        "monthly_usd": 49,
        "commitment": "monthly",
        "basis": "$49/month",
        "billing_verified": true
      },
      "currency": "USD",
      "lines": [
        {
          "name": "Free",
          "price": "$0",
          "kind": "free",
          "billed": "monthly"
        },
        {
          "name": "Pro",
          "price": "$49/month",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Scale",
          "price": "$299/month",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Enterprise",
          "price": "Custom",
          "kind": "custom"
        }
      ]
    },
    "summary": "Free plan; paid from $49/mo. Logic.inc offers a freemium model with a free tier ($0) for prototyping, Pro at $49/month, Scale at $299/month, and custom Enterprise pricing, with usage-based token overages.",
    "confidence": "high",
    "source_url": "https://logic.inc/pricing",
    "checked_at": "2026-10-30T01:10:45.169Z",
    "amount": 49,
    "display": "From $49/mo",
    "plans": [
      {
        "name": "Free",
        "price": "$0",
        "period": "one-time",
        "persona": "free",
        "highlights": [
          "Prototype and test first agents",
          "Limited usage",
          "Unlimited users",
          "Up to 5 agents",
          "10 MB storage",
          "7-day log retention"
        ]
      },
      {
        "name": "Pro",
        "price": "$49/month",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "$49 of included tokens",
          "Overages at API pricing",
          "Unlimited agents",
          "1 GB storage",
          "30-day log retention",
          "Email support",
          "SOC 2 Type II"
        ]
      },
      {
        "name": "Scale",
        "price": "$299/month",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "$299 of included tokens",
          "25 GB storage",
          "90-day log retention",
          "SSO and SCIM",
          "Slack support",
          "Hands-on onboarding and deployment"
        ]
      },
      {
        "name": "Enterprise",
        "price": "Custom",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Custom token volumes",
          "SCIM provisioning",
          "Single Sign-On (SSO)",
          "HIPAA compliance",
          "Dedicated Slack channel",
          "Hands-on onboarding and training",
          "Priority feature requests"
        ]
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "Trust Center"
  ],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://logic.inc/workflows/resolve-shipment-exceptions"
  ],
  "last_checked": "2026-10-30",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-30",
  "how_to_connect": {
    "website": "https://logic.inc/workflows/resolve-shipment-exceptions",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://logic.inc/pricing",
      "last_observed_day": "2026-10-30",
      "age_days": 1,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": {
    "group_id": 91,
    "group": "Freight and logistics operations",
    "change_90d_pct": 0,
    "fair_price_by_tier_monthly_usd": {
      "individual": 29,
      "pro": 54,
      "team / small business": 278.09,
      "enterprise": 556.96
    },
    "note": "Change of the group's price index over the last 90 days. Call get_group_fair_price with group_id for tier and payment-model detail.",
    "page": "https://agentery.com/aepi/groups/91"
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 610,
    "uptime_7d": 1,
    "checked_at": "2026-10-30T02:31:21.619Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}