Bland

{
  "agent_id": "bland",
  "name": "Bland",
  "url": "https://www.bland.ai/",
  "logo": "https://agentery.com/logos/CP-H2Z9P9-ld256.png",
  "niche": "voice-contact-centre-agent",
  "category": "customer-success-support",
  "short_summary": "builds, deploys, and monitors AI voice agents that handle inbound and outbound phone calls (appointment booking, intake, IVR replacement, identity verification…",
  "task_performed": "builds, deploys, and monitors AI voice agents that handle inbound and outbound phone calls (appointment booking, intake, IVR replacement, identity verification, lead qualification, customer service)",
  "inputs_accepted": [
    "phone calls (voice)",
    "SMS",
    "iMessage",
    "web chat",
    "natural-language build prompts"
  ],
  "outputs_produced": [
    "human-sounding voice conversations",
    "booked appointments",
    "qualified leads",
    "warm transfers to humans",
    "call observability data",
    "CRM updates"
  ],
  "integrations_available": [
    "Twilio",
    "Salesforce",
    "HubSpot",
    "Slack",
    "Notion",
    "Zapier",
    "Genesys",
    "Five9",
    "NICE CXone",
    "Talkdesk",
    "Amazon Connect",
    "Make",
    "Calendly",
    "Cal.com",
    "Pipedream",
    "SIP",
    "Custom API"
  ],
  "protocols_or_interfaces": [
    "API"
  ],
  "industry_fit": [
    "regulated industries — healthcare",
    "finance",
    "insurance"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "sometimes required",
  "pricing_model": "usage-based",
  "price": {
    "observed": true,
    "billing": "usage",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": 299,
    "monthly_usd": 299,
    "headline": "Free plan; paid from $299/mo",
    "commercial": {
      "entry_offer": {
        "line": "Build",
        "monthly_native": 299,
        "monthly_usd": 299,
        "commitment": "monthly",
        "basis": "$299/month",
        "billing_verified": true
      },
      "currency": "USD",
      "lines": [
        {
          "name": "Start",
          "price": "$0",
          "kind": "free",
          "billed": "monthly"
        },
        {
          "name": "Build",
          "price": "$299/mo",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Enterprise",
          "price": "Custom",
          "kind": "custom"
        }
      ]
    },
    "summary": "Free plan; paid from $299/mo. Bland offers a $0 Start tier and a $299/month Build tier with additional per-minute talk and transfer charges, while Enterprise pricing is custom.",
    "confidence": "medium",
    "source_url": "https://www.bland.ai/pricing",
    "checked_at": "2026-10-28T01:21:09.049Z",
    "amount": 299,
    "display": "From $299/mo",
    "plans": [
      {
        "name": "Start",
        "price": "$0",
        "period": "month",
        "persona": "free",
        "highlights": [
          "$0.14/min talk time",
          "$0.05/min transfer time",
          "100-call daily cap",
          "10 concurrent calls"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Build",
        "price": "$299/mo",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "$0.12/min talk time",
          "$0.04/min transfer time",
          "2,000-call daily cap",
          "50 concurrent calls"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Enterprise",
        "price": "Custom",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Unlimited usage limits",
          "Custom deployment and support options"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "SOC 2 Type I and Type II",
    "HIPAA BAA",
    "GDPR DPA",
    "PCI DSS v4.0",
    "customer case studies (MyPlanAdvocate, American Way Health, IHFA)",
    "505M+ calls resolved",
    "Series C with over $100M raised",
    "Trust and Security Portal"
  ],
  "evidence_quality": "high",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (HIPAA stated, SOC2 stated, GDPR stated, PCI DSS stated)",
  "evidence_urls": [
    "https://www.bland.ai/"
  ],
  "last_checked": "2026-10-28",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-28",
  "how_to_connect": {
    "website": "https://www.bland.ai/",
    "docs": "https://www.bland.ai/docs",
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://www.bland.ai/pricing",
      "last_observed_day": "2026-10-28",
      "age_days": 1,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": {
    "group_id": 102,
    "group": "AI agent workflow automation",
    "change_90d_pct": 0,
    "fair_price_by_tier_monthly_usd": {
      "individual": 20,
      "pro": 67.35,
      "team / small business": 75,
      "enterprise": null
    },
    "note": "Change of the group's price index over the last 90 days. Call get_group_fair_price with group_id for tier and payment-model detail.",
    "page": "https://agentery.com/aepi/groups/102"
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 205,
    "uptime_7d": 1,
    "checked_at": "2026-10-28T02:32:57.961Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}