Cenote

{
  "agent_id": "cenote",
  "name": "Cenote",
  "url": "https://joincenote.com/",
  "logo": "https://agentery.com/logos/CP-7DC33A-256.png",
  "niche": "patient-engagement-agent",
  "category": "healthcare-ops",
  "short_summary": "AI sales agents that handle customer conversations to automate intake, scheduling, abandoned cart recovery, win-back, and conversions",
  "task_performed": "AI sales agents that handle customer conversations to automate intake, scheduling, abandoned cart recovery, win-back, and conversions",
  "inputs_accepted": [
    "inbound and outbound calls",
    "SMS",
    "WhatsApp",
    "email",
    "customer/cart data and site activity"
  ],
  "outputs_produced": [
    "voice calls",
    "text messages",
    "emails",
    "checkout links",
    "scheduled follow-ups/callbacks",
    "and revenue/reactivation reporting"
  ],
  "integrations_available": [
    "WhatsApp",
    "SMS",
    "Email",
    "Calls"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "healthcare (telehealth",
    "clinics) and e-commerce/D2C retail",
    "meal delivery"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "unclear",
  "pricing_model": "freemium",
  "price": {
    "observed": false,
    "billing": "not_found",
    "currency": null,
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "No public price found",
    "summary": "No public Cenote SaaS pricing is shown; the homepage prices appear in illustrative customer-product content.",
    "confidence": "medium",
    "source_url": "https://joincenote.com/",
    "checked_at": "2026-10-24T01:26:23.540Z",
    "source_kind": "vendor",
    "amount": null,
    "display": null,
    "plans": [],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "Backed by Y Combinator",
    "Rugiet case study",
    "Customer quote from Director of Customer Engagement at Rugiet",
    "HIPAA compliant",
    "SOC2 Type 1 & 2 reports available",
    "Trusted by telehealth and D2C brands internationally"
  ],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (HIPAA stated; SOC2 stated)",
  "evidence_urls": [
    "https://joincenote.com/"
  ],
  "last_checked": "2026-10-24",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-24",
  "how_to_connect": {
    "website": "https://joincenote.com/",
    "docs": "https://joincenote.com/documentation",
    "mcp": null,
    "a2a": null,
    "api": {
      "docs_url": "https://joincenote.com/developer",
      "endpoint": null
    },
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "status": "unknown",
      "note": "no observed price page text held for this listing"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": {
    "group_id": 43,
    "group": "Customer conversation automation",
    "change_90d_pct": 0,
    "fair_price_by_tier_monthly_usd": {
      "individual": 17.34,
      "pro": 39,
      "team / small business": 119.5,
      "enterprise": 344.17
    },
    "broad_market": true,
    "note": "Change of the group's price index over the last 90 days. Call get_group_fair_price with group_id for tier and payment-model detail.",
    "page": "https://agentery.com/aepi/groups/43"
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 824,
    "uptime_7d": 1,
    "checked_at": "2026-10-29T02:33:04.801Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}