Chatway

{
  "agent_id": "chatway",
  "name": "Chatway",
  "url": "https://chatway.app/",
  "logo": "https://www.google.com/s2/favicons?domain=chatway.app&sz=128",
  "niche": null,
  "category": null,
  "short_summary": "Customer support and live chat platform with an AI support agent, unified inbox, automations, APIs, webhooks, and MCP connectivity for external AI agents.",
  "task_performed": "unclear",
  "inputs_accepted": [],
  "outputs_produced": [],
  "integrations_available": [],
  "protocols_or_interfaces": [],
  "industry_fit": [],
  "autonomy_level": "unclear",
  "human_approval_needed": "unclear",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "freemium",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": 39,
    "monthly_usd": 39,
    "headline": "Free plan; paid from $39/mo; $31/mo equivalent billed annually",
    "commercial": {
      "entry_offer": {
        "line": "Business",
        "monthly_native": 39,
        "monthly_usd": 39,
        "commitment": "monthly",
        "basis": "$39/month",
        "billing_verified": true
      },
      "annual_option": {
        "line": "Business (annual billing)",
        "monthly_equivalent_native": 31,
        "total_native": 372
      },
      "currency": "USD",
      "lines": [
        {
          "name": "Free",
          "price": "$0 /mo",
          "kind": "free",
          "billed": "monthly"
        },
        {
          "name": "Business",
          "price": "$39 /month",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Business (annual billing)",
          "price": "$31/month billed yearly",
          "kind": "base_subscription",
          "billed": "annually"
        },
        {
          "name": "Plus",
          "price": "$199 /month",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Plus (annual billing)",
          "price": "$159/month billed yearly",
          "kind": "base_subscription",
          "billed": "annually"
        },
        {
          "name": "Enterprise",
          "price": "Custom pricing",
          "kind": "custom"
        }
      ]
    },
    "summary": "Free plan; paid from $39/mo; $31/mo equivalent billed annually. Chatway offers a free-forever tier, Business at $39/month or $31/month billed yearly, Plus at $199/month or $159/month billed yearly, and custom-priced Enterprise.",
    "confidence": "high",
    "source_url": "https://chatway.app/pricing",
    "checked_at": "2026-10-13T01:23:09.459Z",
    "amount": 39,
    "display": "From $39/mo",
    "plans": [
      {
        "name": "Free",
        "price": "$0 /mo",
        "period": "month",
        "persona": "free",
        "highlights": [
          "Free forever",
          "1 seat",
          "50 conversations/month",
          "30 days chat history",
          "AI Support Agent available"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Business",
        "price": "$39 /month",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "2 seats",
          "200 conversations/month",
          "Unlimited chat history",
          "2 automations and workflows",
          "Shopify and WooCommerce full sync"
        ],
        "promo_note": "14-day free trial",
        "price_promo": null,
        "price_annual": "$31/month billed yearly"
      },
      {
        "name": "Plus",
        "price": "$199 /month",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "10 seats",
          "1,000 conversations/month",
          "15 automations and workflows",
          "Multiple widgets and inboxes",
          "Team management"
        ],
        "promo_note": "14-day free trial",
        "price_promo": null,
        "price_annual": "$159/month billed yearly"
      },
      {
        "name": "Enterprise",
        "price": "Custom pricing",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Customizable seats, teams, and conversation limits",
          "Advanced roles and permissions",
          "SLA and priority support",
          "Dedicated onboarding and account manager"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [],
  "evidence_quality": "unclear",
  "entity_type": "agent_platform",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://chatway.app/"
  ],
  "last_checked": null,
  "how_to_connect": {
    "website": "https://chatway.app/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "status": "unknown",
      "note": "no observed price page text held for this listing"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": null,
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 547,
    "uptime_7d": null,
    "checked_at": "2026-10-13T02:33:39.832Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}