JivoChat

{
  "agent_id": "jivochat",
  "name": "JivoChat",
  "url": "https://jivochat.com",
  "logo": "https://www.google.com/s2/favicons?domain=jivochat.com&sz=128",
  "niche": null,
  "category": null,
  "short_summary": "Omnichannel customer service platform combining live chat, messaging, phone, chatbots, and AI agents that automate frequent customer requests and support sales…",
  "task_performed": "unclear",
  "inputs_accepted": [],
  "outputs_produced": [],
  "integrations_available": [],
  "protocols_or_interfaces": [],
  "industry_fit": [],
  "autonomy_level": "unclear",
  "human_approval_needed": "unclear",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "freemium",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": 4,
    "monthly_usd": 4,
    "headline": "Free plan; paid from $4/mo",
    "commercial": {
      "entry_offer": {
        "line": "Telephony Plus",
        "monthly_native": 4,
        "monthly_usd": 4,
        "commitment": "monthly",
        "basis": "$4/month",
        "billing_verified": true
      },
      "currency": "USD",
      "notes": [
        "add-on / component (not a whole-product price): AI Assistant $13 per month when paying for 1 year — whether a paid base plan is required is not stated"
      ],
      "lines": [
        {
          "name": "Free",
          "price": "$0",
          "kind": "free",
          "billed": "monthly"
        },
        {
          "name": "Basic",
          "price": "$28 per agent per month if billed annually",
          "kind": "base_subscription",
          "unit": "agent",
          "billed": "annually"
        },
        {
          "name": "Professional",
          "price": "$42 per agent per month if billed annually",
          "kind": "base_subscription",
          "unit": "agent",
          "billed": "annually"
        },
        {
          "name": "Enterprise",
          "price": "$56 per agent per month if billed annually",
          "kind": "base_subscription",
          "unit": "agent",
          "billed": "annually"
        },
        {
          "name": "WhatsApp",
          "price": "$27 per month if billed annually",
          "kind": "base_subscription",
          "billed": "annually"
        },
        {
          "name": "Jivo Marketing",
          "price": "$6 per month when paying for 1 year",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "AI Assistant",
          "price": "$13 per month when paying for 1 year",
          "kind": "add_on",
          "billed": "monthly"
        },
        {
          "name": "Telephony Plus",
          "price": "$4 per month when paying for 1 year",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Videocalls",
          "price": "$23 per agent per month when paying for 1 year",
          "kind": "base_subscription",
          "unit": "agent",
          "billed": "monthly"
        }
      ]
    },
    "summary": "Free plan; paid from $4/mo. JivoChat offers a permanent free plan, paid plans from $28 per agent per month billed annually, and separately priced add-ons.",
    "confidence": "high",
    "source_url": "https://www.jivochat.com/pricing/",
    "checked_at": "2026-10-15T02:02:34.845Z",
    "amount": 4,
    "display": "From $4/mo",
    "plans": [
      {
        "name": "Free",
        "price": "$0",
        "period": "month",
        "persona": "free",
        "highlights": [
          "Online chat for websites",
          "Telegram, Facebook, Instagram, and Viber integrations",
          "Callback feature",
          "Offline forms",
          "Desktop, mobile, and browser apps"
        ],
        "price_annual": null
      },
      {
        "name": "Basic",
        "price": "$28 per agent per month if billed annually",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "Proactive invitations and pre-chat buttons",
          "Real-time visitor monitoring",
          "Automatic assistant",
          "Anti-spam protection",
          "JivoChat CRM"
        ],
        "price_annual": null
      },
      {
        "name": "Professional",
        "price": "$42 per agent per month if billed annually",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Telephony Plus module",
          "WhatsApp integration",
          "Voice messages on Telegram, Instagram, and Facebook",
          "Chatbot integration",
          "Chat rescue"
        ],
        "price_annual": null
      },
      {
        "name": "Enterprise",
        "price": "$56 per agent per month if billed annually",
        "period": "month",
        "persona": "enterprise",
        "highlights": [
          "Mobile SDK",
          "Chat routing",
          "Video call module",
          "Chat API",
          "Order a calculation"
        ],
        "price_annual": null
      },
      {
        "name": "WhatsApp",
        "price": "$27 per month if billed annually",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "WhatsApp integration for selling products and services"
        ],
        "price_annual": null
      },
      {
        "name": "Jivo Marketing",
        "price": "$6 per month when paying for 1 year",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "Traffic management",
          "Targeted lead generation tools"
        ],
        "price_annual": null
      },
      {
        "name": "AI Assistant",
        "price": "$13 per month when paying for 1 year",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "Integrated OpenAI technology",
          "Writing assistance for support teams"
        ],
        "price_annual": null
      },
      {
        "name": "Telephony Plus",
        "price": "$4 per month when paying for 1 year",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Single-number connection",
          "Call management",
          "Voice-quality monitoring"
        ],
        "price_annual": null
      },
      {
        "name": "Videocalls",
        "price": "$23 per agent per month when paying for 1 year",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "Video calls within chat",
          "Included for free in plans"
        ],
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [],
  "evidence_quality": "unclear",
  "entity_type": "agent_platform",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://jivochat.com"
  ],
  "last_checked": null,
  "how_to_connect": {
    "website": "https://jivochat.com",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "status": "unknown",
      "note": "no observed price page text held for this listing"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": {
    "group_id": 43,
    "group": "Customer conversation automation",
    "change_90d_pct": -4.81,
    "fair_price_by_tier_monthly_usd": {
      "individual": 16.5,
      "pro": 44.98,
      "team / small business": 153.24,
      "enterprise": 578
    },
    "broad_market": true,
    "note": "Change of the group's price index over the last 90 days. Call get_group_fair_price with group_id for tier and payment-model detail.",
    "page": "https://agentery.com/aepi/groups/43"
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 486,
    "uptime_7d": 0.88,
    "checked_at": "2026-10-15T02:38:36.870Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}