Peach - WhatsApp Business Messaging API

{
  "agent_id": "peach",
  "name": "Peach - WhatsApp Business Messaging API",
  "url": "https://trypeach.ai",
  "logo": "https://agentery.com/logos/CP-ZZRC3D-ld256.png",
  "niche": "shipment-tracking-agent",
  "category": "logistics-supply-chain",
  "short_summary": "manages WhatsApp Business accounts using AI to answer customer questions, qualify leads, reengage customers, and handoff chats to humans",
  "task_performed": "manages WhatsApp Business accounts using AI to answer customer questions, qualify leads, reengage customers, and handoff chats to humans",
  "inputs_accepted": [
    "WhatsApp messages",
    "customer conversations",
    "knowledge base content"
  ],
  "outputs_produced": [
    "automated responses",
    "lead qualification data",
    "customer summaries",
    "escalation notifications",
    "conversation patterns and insights"
  ],
  "integrations_available": [
    "WhatsApp Business API",
    "CRM",
    "MCP",
    "n8n",
    "API"
  ],
  "protocols_or_interfaces": [
    "MCP",
    "API"
  ],
  "industry_fit": [
    "general business"
  ],
  "autonomy_level": "workflow automation",
  "human_approval_needed": "sometimes required",
  "pricing_model": "freemium",
  "price": {
    "observed": true,
    "billing": "freemium",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": 69,
    "monthly_usd": 69,
    "headline": "Free plan; paid from $69/mo (billing period unverified: page has a Monthly/Annual toggle)",
    "commercial": {
      "entry_offer": {
        "line": "Essentials",
        "monthly_native": 69,
        "monthly_usd": 69,
        "commitment": "monthly",
        "basis": "$69/month",
        "billing_verified": false,
        "billing_note": "the pricing page has a \"Monthly Yearly Save with annual\" toggle and only one state was captured; this may be the annual-billing rate, so the month-to-month price is not verified"
      },
      "rates": [
        {
          "line": "AI Credits",
          "per": "per 1,000 credit",
          "text": "$5 per 1,000 credit"
        },
        {
          "line": "Voice AI Calls",
          "per": "per minute",
          "text": "$0.01 per minute"
        }
      ],
      "currency": "USD",
      "notes": [
        "billing period unverified: the pricing page has a \"Monthly Yearly Save with annual\" toggle and only one state was captured; this may be the annual-billing rate, so the month-to-month price is not verified"
      ],
      "lines": [
        {
          "name": "Free forever",
          "price": "$0 / Month",
          "kind": "free",
          "billed": "monthly"
        },
        {
          "name": "Essentials",
          "price": "$69 / Month",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Growing",
          "price": "$149 / Month",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Scaling",
          "price": "$299 / Month",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Enterprise",
          "price": "Custom",
          "kind": "custom"
        },
        {
          "name": "AI Credits",
          "price": "$5 / 1,000 credits",
          "kind": "usage_rate",
          "unit": "1,000 credit",
          "billed": "usage"
        },
        {
          "name": "Voice AI Calls",
          "price": "$0.015 / minute",
          "kind": "usage_rate",
          "unit": "minute",
          "billed": "usage"
        },
        {
          "name": "WhatsApp API",
          "price": "$0 markup",
          "kind": "free",
          "billed": "monthly"
        }
      ]
    },
    "summary": "Free plan; paid from $69/mo (billing period unverified: page has a Monthly/Annual toggle). Peach offers a free plan, paid monthly tiers from $69 to $299, custom enterprise pricing, and separate usage-based charges for AI credits and voice calls.",
    "confidence": "high",
    "source_url": "https://trypeach.ai/pricing",
    "checked_at": "2026-10-29T02:45:37.918Z",
    "amount": 69,
    "display": "From $69/mo",
    "plans": [
      {
        "name": "Free forever",
        "price": "$0 / Month",
        "period": "month",
        "persona": "free",
        "highlights": [
          "1 team member",
          "Shared inbox",
          "Basic AI agents",
          "MCP support"
        ],
        "price_annual": null
      },
      {
        "name": "Essentials",
        "price": "$69 / Month",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "3 agent seats",
          "500 AI credits per month",
          "10,000 broadcasts per month"
        ],
        "price_annual": null
      },
      {
        "name": "Growing",
        "price": "$149 / Month",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "Up to 10 agent seats",
          "2,000 AI credits per month",
          "100,000 broadcasts per month",
          "Round-robin assignment",
          "WhatsApp support"
        ],
        "price_annual": null
      },
      {
        "name": "Scaling",
        "price": "$299 / Month",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "25 agent seats",
          "5,000 AI credits per month",
          "250,000 broadcasts per month",
          "Multi-number routing",
          "Success manager and SLAs"
        ],
        "price_annual": null
      },
      {
        "name": "Enterprise",
        "price": "Custom",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Custom security reviews",
          "Dedicated engineer",
          "SLA and white-glove support"
        ],
        "price_annual": null
      },
      {
        "name": "AI Credits",
        "price": "$5 / 1,000 credits",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Approximately 1 credit per AI response"
        ],
        "price_annual": null
      },
      {
        "name": "Voice AI Calls",
        "price": "$0.015 / minute",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Billed per minute of conversation"
        ],
        "price_annual": null
      },
      {
        "name": "WhatsApp API",
        "price": "$0 markup",
        "usage": true,
        "period": "usage",
        "persona": "free",
        "highlights": [
          "Meta's official conversation rates are passed through"
        ],
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "Koskii",
    "Scripbox",
    "Jupiter",
    "Shoppers Stop",
    "Oro Money",
    "Raaz",
    "IARC Hero",
    "SOC 2 Type II certified",
    "Official WhatsApp Business Platform",
    "meta tech partner"
  ],
  "evidence_quality": "high",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (SOC2 stated)",
  "evidence_urls": [
    "https://trypeach.ai"
  ],
  "last_checked": "2026-10-29",
  "profile_checked": "2026-06-19",
  "price_checked": "2026-10-29",
  "how_to_connect": {
    "website": "https://trypeach.ai",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [
      "MCP"
    ],
    "install": null,
    "repository": null,
    "note": "Speaks MCP but publishes no endpoint we could verify — check the docs/website."
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://trypeach.ai/pricing",
      "last_observed_day": "2026-10-29",
      "age_days": 1,
      "verified_day": "2026-10-29",
      "note": "verified = the page-text gate ran for that scan day (day-before/day-of text check)"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": {
    "group_id": 43,
    "group": "Customer conversation automation",
    "change_90d_pct": 0,
    "fair_price_by_tier_monthly_usd": {
      "individual": 17.34,
      "pro": 39,
      "team / small business": 119.5,
      "enterprise": 344.17
    },
    "broad_market": true,
    "note": "Change of the group's price index over the last 90 days. Call get_group_fair_price with group_id for tier and payment-model detail.",
    "page": "https://agentery.com/aepi/groups/43"
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 84,
    "uptime_7d": 1,
    "checked_at": "2026-10-29T02:42:07.791Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": {
      "usdPerUnit": 0.005,
      "unit": "credits",
      "usdPer1k": 5,
      "raw": "$5 / 1,000 credits",
      "plan": "AI Credits"
    }
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}