Syllable Medical Records Agent

{
  "agent_id": "syllable_medical_records",
  "name": "Syllable Medical Records Agent",
  "url": "https://syllable.ai/showcase/medical-record-agent",
  "logo": "https://agentery.com/logos/CP-D4YMXZ-128.png",
  "niche": "benefits-verification",
  "category": "healthcare-ops",
  "short_summary": "Places outbound calls to medical provider offices on behalf of insurance organizations to verify patient details, confirm provider information, and request med…",
  "task_performed": "Places outbound calls to medical provider offices on behalf of insurance organizations to verify patient details, confirm provider information, and request medical records",
  "inputs_accepted": [
    "patient details",
    "provider information via phone calls",
    "SMS",
    "and chat"
  ],
  "outputs_produced": [
    "verification calls",
    "voicemails",
    "medical record requests",
    "and structured outcome logs written to a Google Sheet (datetime",
    "provider office",
    "provider name",
    "member name",
    "call status",
    "retrieval preference",
    "timeframe",
    "contact name)"
  ],
  "integrations_available": [
    "Google Sheets",
    "Google Drive",
    "Twilio SMS",
    "Twilio SIP Trunk",
    "Epic EHR",
    "Salesforce",
    "API"
  ],
  "protocols_or_interfaces": [
    "API"
  ],
  "industry_fit": [
    "healthcare / insurance operations"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "unclear",
  "pricing_model": "freemium",
  "price": {
    "observed": true,
    "billing": "usage",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "$150 per unit; $0.06 per min (usage-based)",
    "commercial": {
      "rates": [
        {
          "line": "Metered Pay-As-You-Go",
          "per": "per unit",
          "text": "$150 per unit"
        },
        {
          "line": "Estimated Voice Agent",
          "per": "per min",
          "text": "$0.06 per min"
        },
        {
          "line": "Estimated Text Agent",
          "per": "per message",
          "text": "$0.01 per message"
        }
      ],
      "currency": "USD",
      "lines": [
        {
          "name": "Free Trial",
          "price": "Free trial",
          "kind": "trial"
        },
        {
          "name": "Metered Pay-As-You-Go",
          "price": "$150 prepayment",
          "kind": "usage_rate",
          "unit": "unit",
          "billed": "usage"
        },
        {
          "name": "Estimated Voice Agent",
          "price": "$0.0600/min",
          "kind": "usage_rate",
          "unit": "min",
          "billed": "usage"
        },
        {
          "name": "Estimated Text Agent",
          "price": "$0.0128/message",
          "kind": "usage_rate",
          "unit": "message",
          "billed": "usage"
        }
      ]
    },
    "summary": "$150 per unit; $0.06 per min (usage-based). Syllable offers a limited free trial followed by metered pay-as-you-go pricing, with estimated voice and text usage rates shown on the pricing page.",
    "confidence": "high",
    "source_url": "https://syllable.ai/pricing",
    "checked_at": "2026-10-30T03:49:24.034Z",
    "amount": null,
    "display": null,
    "plans": [
      {
        "name": "Free Trial",
        "price": "Free trial",
        "period": null,
        "persona": "free",
        "highlights": [
          "Limited-minute allowance",
          "Maximum 3 minutes per call",
          "No credit card required"
        ],
        "price_annual": null
      },
      {
        "name": "Metered Pay-As-You-Go",
        "price": "$150 prepayment",
        "usage": true,
        "period": "usage",
        "persona": "team_sme",
        "highlights": [
          "Pay only for what you use",
          "Auto-recharges $100 when balance drops below $50",
          "No annual commitment"
        ],
        "price_annual": null
      },
      {
        "name": "Estimated Voice Agent",
        "price": "$0.0600/min",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Estimated per-minute voice AI agent cost",
          "Third-party AI services passed through at cost"
        ],
        "price_annual": null
      },
      {
        "name": "Estimated Text Agent",
        "price": "$0.0128/message",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Estimated cost for sending and receiving text messages",
          "SMS provider costs vary by provider"
        ],
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "HIPAA-compliant voicemail handling",
    "Trust Center",
    "Microsoft Marketplace",
    "Customer Stories"
  ],
  "evidence_quality": "high",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (HIPAA stated)",
  "evidence_urls": [
    "https://syllable.ai/showcase/medical-record-agent"
  ],
  "last_checked": "2026-10-30",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-30",
  "how_to_connect": {
    "website": "https://syllable.ai/showcase/medical-record-agent",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://syllable.ai/pricing",
      "last_observed_day": "2026-10-30",
      "age_days": 0,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": null,
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 372,
    "uptime_7d": 1,
    "checked_at": "2026-10-30T02:46:14.451Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": {
      "amount": 3,
      "unit": "minutes",
      "per": "total",
      "raw": "3 minutes",
      "plan": "Free Trial"
    },
    "unit_cost": {
      "usdPerUnit": 0.0128,
      "unit": "messages",
      "usdPer1k": 12.8,
      "raw": "$0.0128/message",
      "plan": "Estimated Text Agent"
    }
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}