Toma

{
  "agent_id": "toma",
  "name": "Toma",
  "url": "https://www.toma.com/",
  "logo": "https://agentery.com/logos/CP-EKAP2N.svg",
  "niche": "voice-contact-centre-agent",
  "category": "customer-success-support",
  "short_summary": "Handles inbound calls/texts for automotive dealerships: books service appointments, qualifies leads, answers inquiries, routes/transfers to staff, and sends au…",
  "task_performed": "Handles inbound calls/texts for automotive dealerships: books service appointments, qualifies leads, answers inquiries, routes/transfers to staff, and sends automated reminders/follow-ups",
  "inputs_accepted": [
    "Phone calls",
    "text messages",
    "and customer messages"
  ],
  "outputs_produced": [
    "Booked appointments",
    "scheduled services in DMS",
    "call transfers",
    "follow-up texts/alerts",
    "reminders",
    "transcripts",
    "sentiment",
    "and outcomes in a dashboard"
  ],
  "integrations_available": [
    "service scheduler",
    "DMS"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "automotive dealerships (sales and service)"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "sometimes required",
  "pricing_model": "unclear",
  "price": {
    "observed": false,
    "billing": "not_found",
    "currency": null,
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "No public price found",
    "summary": "Toma does not publish reliable plan pricing on the observed homepage and directs prospective customers to talk to the company.",
    "confidence": "medium",
    "source_url": "https://www.toma.com/",
    "checked_at": "2026-07-26T04:37:57.273Z",
    "amount": null,
    "display": null,
    "plans": [],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "customer testimonials (Boulder Nissan, Volkswagen of Oakland, Harvey Auto Group, Hyundai of St. Augustine)",
    "case studies with metrics",
    "SOC 2 Type II compliance",
    "Trust Center"
  ],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (SOC2 stated)",
  "evidence_urls": [
    "https://www.toma.com/"
  ],
  "last_checked": "2026-06-16",
  "how_to_connect": {
    "website": "https://www.toma.com/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 1735,
    "uptime_7d": 1,
    "checked_at": "2026-07-28T02:39:02.639Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}