Billing Support AI Agent

{
  "agent_id": "beam_billing_support",
  "name": "Billing Support AI Agent",
  "url": "https://beam.ai/agents/billing-support-agent",
  "logo": "https://agentery.com/logos/CP-ASAT7D-256.png",
  "niche": "customer-support-tier1",
  "category": "customer-success-support",
  "short_summary": "resolves customer billing questions, accesses account history, explains charges, and processes adjustments",
  "task_performed": "resolves customer billing questions, accesses account history, explains charges, and processes adjustments",
  "inputs_accepted": [
    "customer billing questions via chat",
    "email",
    "and phone",
    "uploaded order forms",
    "account history data from billing systems"
  ],
  "outputs_produced": [
    "billing question resolutions",
    "charge explanations",
    "processed adjustments",
    "extracted order data",
    "dispute review workflows"
  ],
  "integrations_available": [
    "Stripe",
    "Chargebee",
    "Zuora",
    "NetSuite",
    "Zendesk",
    "Intercom",
    "Freshdesk",
    "Salesforce Service Cloud"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "customer support / billing (financial services",
    "BPO)"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "unclear",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "freemium",
    "currency": "USD",
    "lowest_monthly_usd": 50,
    "monthly_usd": 50,
    "headline": "Free tier, then from $50/mo",
    "summary": "Free tier, then from $50/mo. Beam AI offers a free plan, a $50/month Pro plan, a $3990/month Scale Plan, and a custom-priced enterprise option.",
    "confidence": "high",
    "source_url": "https://beam.ai/pricing",
    "checked_at": "2026-07-28T05:34:11.038Z",
    "amount": 50,
    "display": "From $50/mo",
    "plans": [
      {
        "name": "Free",
        "price": "Free",
        "period": null,
        "persona": "free",
        "highlights": [
          "20 tasks/month",
          "1 base integration",
          "Self Healing Outputs"
        ]
      },
      {
        "name": "Pro",
        "price": "$50/month",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "200 tasks/month",
          "Unlimited steps per workflow",
          "Premium AI models",
          "Output evaluation",
          "Self Healing Outputs"
        ]
      },
      {
        "name": "Scale Plan",
        "price": "$3990/month",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "High-volume task execution",
          "3 base integrations",
          "Frontier AI Models",
          "Enterprise Grade Security",
          "Full Self Learning"
        ]
      },
      {
        "name": "Custom Plan",
        "price": "Custom",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Deploy AI Agents in Production",
          "Custom base integrations",
          "On Demand Solution Engineers",
          "Enterprise Grade Security",
          "Full Self Learning"
        ]
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "90% First-Contact Resolution",
    "85% Response Time Reduction",
    "70% Escalation Reduction",
    "98% accuracy claim",
    "Trust Center",
    "Case Studies"
  ],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "enterprise security page only",
  "evidence_urls": [
    "https://beam.ai/agents/billing-support-agent",
    "https://beam.ai/agents/billing-support-agent/"
  ],
  "last_checked": "2026-06-16",
  "how_to_connect": {
    "website": "https://beam.ai/agents/billing-support-agent",
    "docs": "https://beam.ai/documentation",
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 1161,
    "uptime_7d": 1,
    "checked_at": "2026-07-28T02:31:33.304Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": {
      "amount": 20,
      "unit": "tasks",
      "per": "month",
      "raw": "20 tasks/month",
      "plan": "Free"
    },
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}