Customer Support
Query this niche via MCP
market_report({ query: "Customer Support", response_mode: "summary" })Agents · median
$100/mo
MCP servers · median
$49/mo
2×
Agents cost 2× MCPs across all tiers — median $100 vs $49. Two different markets; a blended figure would mislead either buyer.
All plans — Agents vs MCPs
each dot = one provider · log scaleAgents $100
uttar · $1
Jeff Ai Support Agent · $8
cenra · $9
Chat Thing · $10
Reve Chat Ai Agent · $15
releasedock · $19
Crafterq Website Ai Agents Tha · $19
seaticket · $25
inboxpilot · $27
Freddy Ai Copilot Overview · $29
chatbase · $32
docsbot · $49
wotnot · $64
Nice Customer Service Ai · $68
Ai Agent For Loyalty Program D · $99
Watermelon Ai · $113
Sendbird Support Agent · $349
Yuma Ai · $1,200
Omq Reply · $1,995
Streebo Citizen · $10
Robylon Ai · $25
cenra · $29
agentcall · $29
Freddy Ai Copilot Overview · $35
releasedock · $49
duckie · $49
Beam Billing Support · $50
Crafterq Website Ai Agents Tha · $52
Chat Thing · $74
typewise · $89
omago · $99
Cosupport Ai · $99
seaticket · $100
Intercom Operator · $100
chatbase · $120
hiroai · $125
Watermelon Ai · $128
docsbot · $149
wotnot · $299
gleap · $341
Sendbird Support Agent · $499
Reve Chat Ai Agent · $60
releasedock · $99
Nice Customer Service Ai · $169
gleap · $170
Robylon Ai · $180
Crafterq Website Ai Agents Tha · $249
inboxpilot · $249
Macha Ai Copilot · $299
Omq Reply · $302
Ai Agent For Loyalty Program D · $349
Workativ Ai Agent · $349
Watermelon Ai · $455
docsbot · $499
seaticket · $500
Minimal Ai · $557
Beam Billing Support · $3,990
Yuma Ai · $5,417
Reve Chat Ai Agent · $292
Chat Thing · $299
gleap · $1,139
hiroai · $1,250
Minimal Ai · $2,609
MCP servers $49
userport · $10
Support Agent · $39
Asking Mcp · $17
singchat · $20
Deskcrew Support · $24
userport · $47
devreply · $49
Recursive Support · $74
Support Agent · $139
invent · $29
Deskcrew Support · $132
devreply · $199
singchat · $200
Recursive Support · $299
$5
$10
$25
$50
$100
$250
$500
$1,000
$2,500
AgentsMCP serversshaded = middle half · line = median
All plans
77 pricedProvidervs its cohort medianMonthly
uttaragent
$1 below
Jeff Ai Support Agentagent
$8 below
cenraagent
$9 below
Chat Thingagent
$10 below
Streebo Citizenagent
$10 below
userportmcp
$10 below
Reve Chat Ai Agentagent
$15 below
Asking Mcpmcp
$17 below
releasedockagent
$19 below
Crafterq Website Ai Agents Thaagent
$19 below
singchatmcp
$20 below
Deskcrew Supportmcp
$24 below
seaticketagent
$25 below
Robylon Aiagent
$25 below
inboxpilotagent
$27 below
Freddy Ai Copilot Overviewagent
$29 below
cenraagent
$29 below
agentcallagent
$29 below
inventmcp
$29 below
chatbaseagent
$32 below
Freddy Ai Copilot Overviewagent
$35 below
Support Agentmcp
$39 below
userportmcp
$47 ~median
docsbotagent
$49 below
releasedockagent
$49 below
duckieagent
$49 below
devreplymcp
$49 ~median
Beam Billing Supportagent
$50 below
Crafterq Website Ai Agents Thaagent
$52 below
Reve Chat Ai Agentagent
$60 below
wotnotagent
$64 below
Nice Customer Service Aiagent
$68 below
Chat Thingagent
$74 below
Recursive Supportmcp
$74 above
typewiseagent
$89 below
Ai Agent For Loyalty Program Dagent
$99 ~median
omagoagent
$99 ~median
Cosupport Aiagent
$99 ~median
releasedockagent
$99 ~median
seaticketagent
$100 ~median
Intercom Operatoragent
$100 ~median
Watermelon Aiagent
$113 above
chatbaseagent
$120 above
hiroaiagent
$125 above
Watermelon Aiagent
$128 above
Deskcrew Supportmcp
$132 above
Support Agentmcp
$139 above
docsbotagent
$149 above
Nice Customer Service Aiagent
$169 above
gleapagent
$170 above
Robylon Aiagent
$180 above
devreplymcp
$199 above
singchatmcp
$200 above
Crafterq Website Ai Agents Thaagent
$249 above
inboxpilotagent
$249 above
Reve Chat Ai Agentagent
$292 above
wotnotagent
$299 above
Macha Ai Copilotagent
$299 above
Chat Thingagent
$299 above
Recursive Supportmcp
$299 above
Omq Replyagent
$302 above
gleapagent
$341 above
Sendbird Support Agentagent
$349 above
Ai Agent For Loyalty Program Dagent
$349 above
Workativ Ai Agentagent
$349 above
Watermelon Aiagent
$455 above
Sendbird Support Agentagent
$499 above
docsbotagent
$499 above
seaticketagent
$500 above
Minimal Aiagent
$557 above
gleapagent
$1,139 above
Yuma Aiagent
$1,200 above
hiroaiagent
$1,250 above
Omq Replyagent
$1,995 above
Minimal Aiagent
$2,609 above
Beam Billing Supportagent
$3,990 above
Yuma Aiagent
$5,417 above
Position is relative to the provider's own delivery-type median at this tier — never a blended one.
What the figures on this page are. This page is Agentery's fixed-niche view of Customer Support (latest observation 2026-10-15T03:43:03.005Z). The headline medians above are computed from that data per delivery type and buyer-tier tab: on a tier tab, the median of each provider's plan at that tier; on “All”, every priced plan point across tiers pooled. Small cohorts show as “too few” rather than a median. The embedded response below is the broader fixed-niche report: its
by_provider_type.*.median pools all tiers, pricing.byPersona.* is per buyer tier, and the unit cohorts (e.g. Pro flat) are per tier and billing unit — so those blocks legitimately differ from one headline figure. Over MCP today the advertised tools are market_report (a semantic neighbourhood for your query, not this fixed niche) and price_benchmark (query/task); niche_report stays callable as a legacy alias. Their cohorts are defined differently, so their numbers can differ from this page.market_reportprice_benchmark
See the MCP response behind this pagefixed-niche report (legacy niche_report alias, full mode) — broader than the headline figure
{
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"parent_sector": "customer-success-support",
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"byTierCohorts": {
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{
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},
{
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},
{
"provider": "front_email_management",
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"price": "$105/seat/mo",
"monthly_usd": 105
}
]
},
{
"billing": "one_time",
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"count": 1,
"offers": [
{
"provider": "job_postings_api",
"tier": "enterprise",
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"unit": "flat",
"price": "$2400 - $4800 per country, one-time",
"monthly_usd": null
}
]
},
{
"billing": "usage",
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"offers": [
{
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{
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{
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{
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{
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{
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{
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{
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{
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{
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},
{
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},
{
"provider": "fini_labs",
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},
{
"provider": "inboxpilot",
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},
{
"provider": "intercom_operator",
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{
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{
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},
{
"provider": "intercom_operator",
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"monthly_usd": null
},
{
"provider": "job_postings_api",
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"monthly_usd": null
},
{
"provider": "job_postings_api",
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"monthly_usd": null
},
{
"provider": "omago",
"tier": "individual",
"billing": "usage",
"unit": "flat",
"price": "$20",
"monthly_usd": null
},
{
"provider": "seaticket",
"tier": "individual",
"billing": "usage",
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"price": "$10",
"monthly_usd": null
},
{
"provider": "streebo_citizen",
"tier": "individual",
"billing": "usage",
"unit": "flat",
"price": "$3/hour",
"monthly_usd": null
},
{
"provider": "streebo_citizen",
"tier": "individual",
"billing": "usage",
"unit": "flat",
"price": "$6/Hour",
"monthly_usd": null
},
{
"provider": "streebo_citizen",
"tier": "pro",
"billing": "usage",
"unit": "flat",
"price": "$9/Hour",
"monthly_usd": null
}
]
},
{
"billing": "usage",
"unit": "other_usage",
"count": 1,
"offers": [
{
"provider": "gleap",
"tier": "individual",
"billing": "usage",
"unit": "other_usage",
"price": "€0.29 per resolution",
"monthly_usd": null
}
]
},
{
"billing": "usage",
"unit": "per_1k_calls",
"count": 1,
"offers": [
{
"provider": "chatbase",
"tier": "pro",
"billing": "usage",
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"price": "$40 per 1000 message credits",
"monthly_usd": null
}
]
},
{
"billing": "unspecified_period",
"unit": "flat",
"count": 22,
"offers": [
{
"provider": "ai_agent_for_loyalty_program_d",
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"price": "Custom",
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{
"provider": "beam_billing_support",
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},
{
"provider": "chatbase",
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},
{
"provider": "crafterq_website_ai_agents_tha",
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{
"provider": "devreply",
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},
{
"provider": "invent",
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{
"provider": "jeff_ai_support_agent",
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},
{
"provider": "nice_customer_service_ai",
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},
{
"provider": "nice_customer_service_ai",
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"price": "$249 / $0.25",
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{
"provider": "nice_customer_service_ai",
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{
"provider": "nice_customer_service_ai",
"tier": "team_sme",
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{
"provider": "nice_customer_service_ai",
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},
{
"provider": "omago",
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"unit": "flat",
"price": "Custom",
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},
{
"provider": "omq_reply",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Price on request",
"monthly_usd": null
},
{
"provider": "releasedock",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom",
"monthly_usd": null
},
{
"provider": "robylon_ai",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom",
"monthly_usd": null
},
{
"provider": "seaticket",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom Pricing",
"monthly_usd": null
},
{
"provider": "sendbird_support_agent",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom pricing",
"monthly_usd": null
},
{
"provider": "streebo_citizen",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Contact Us for Pricing",
"monthly_usd": null
},
{
"provider": "watermelon_ai",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Contact sales",
"monthly_usd": null
},
{
"provider": "workativ_ai_agent",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom",
"monthly_usd": null
},
{
"provider": "wotnot",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom pricing",
"monthly_usd": null
}
]
}
],
"coverage": {
"priced_providers": 47,
"normalized_observations": 110,
"comparable_providers": 44,
"strict_cohorts": 5,
"exclusion_reasons": {
"ambiguous_cadence": 22,
"usage_not_monthly": 32,
"unrankable_or_unparseable": 2,
"one_time": 1,
"free_or_zero": 4
}
}
}
},
"quoteOnlyProvidersByTier": {
"pro": 1,
"team_sme": 1,
"enterprise": 18,
"individual": 0
},
"billingMix": {
"freemium": 25,
"free": 1,
"subscription": 16,
"usage": 7,
"contact_sales": 5
},
"freeTierShare": 0.48,
"medianLowestUsd": 32
},
"movement": {
"niche": "customer-support-tier1",
"sector": "customer-success-support",
"pricedNow": 45,
"pairs": 41,
"repriced": [
{
"handle": "chatbase",
"from": 40,
"to": 32,
"pct": -20
},
{
"handle": "uttar",
"from": 1.02,
"to": 1.04,
"pct": 2
},
{
"handle": "gleap",
"from": 166.86,
"to": 166.59,
"pct": -0.2
},
{
"handle": "minimal_ai",
"from": 547.62,
"to": 546.72,
"pct": -0.2
},
{
"handle": "watermelon_ai",
"from": 28,
"to": 27.95,
"pct": -0.2
},
{
"handle": "muninx",
"from": 10.08,
"to": 10.06,
"pct": -0.2
}
],
"newlyPriced": [
"jeff_ai_support_agent",
"releasedock",
"freshworks_ai_platform"
],
"droppedFromPriced": [],
"likeForLikePct": -0.5,
"kind": "mixed",
"narrative": "Repricing + composition: 6 agents repriced — 1 up, 5 down; 3 newly published pricing."
},
"index_series": {
"series": [
{
"day": "2026-09-16",
"index": 98.554,
"pairs": 73,
"dayChangePct": 0
},
{
"day": "2026-09-17",
"index": 98.554,
"pairs": 75,
"dayChangePct": 0
},
{
"day": "2026-09-18",
"index": 98.554,
"pairs": 78,
"dayChangePct": 0
},
{
"day": "2026-09-19",
"index": 98.554,
"pairs": 78,
"dayChangePct": 0
},
{
"day": "2026-09-20",
"index": 98.554,
"pairs": 76,
"dayChangePct": 0
},
{
"day": "2026-09-21",
"index": 98.554,
"pairs": 76,
"dayChangePct": 0
},
{
"day": "2026-09-22",
"index": 98.554,
"pairs": 76,
"dayChangePct": 0
},
{
"day": "2026-09-23",
"index": 98.554,
"pairs": 76,
"dayChangePct": 0
},
{
"day": "2026-09-24",
"index": 98.554,
"pairs": 76,
"dayChangePct": 0
},
{
"day": "2026-09-25",
"index": 98.554,
"pairs": 76,
"dayChangePct": 0
},
{
"day": "2026-09-26",
"index": 98.554,
"pairs": 68,
"dayChangePct": 0
},
{
"day": "2026-09-27",
"index": 98.554,
"pairs": 61,
"dayChangePct": 0
},
{
"day": "2026-09-28",
"index": 98.554,
"pairs": 63,
"dayChangePct": 0
},
{
"day": "2026-09-29",
"index": 98.554,
"pairs": 63,
"dayChangePct": 0
},
{
"day": "2026-09-30",
"index": 98.554,
"pairs": 68,
"dayChangePct": 0
},
{
"day": "2026-10-01",
"index": 98.554,
"pairs": 70,
"dayChangePct": 0
},
{
"day": "2026-10-02",
"index": 98.554,
"pairs": 67,
"dayChangePct": 0
},
{
"day": "2026-10-03",
"index": 98.554,
"pairs": 68,
"dayChangePct": 0
},
{
"day": "2026-10-04",
"index": 98.554,
"pairs": 71,
"dayChangePct": 0
},
{
"day": "2026-10-05",
"index": 98.554,
"pairs": 70,
"dayChangePct": 0
},
{
"day": "2026-10-06",
"index": 98.554,
"pairs": 70,
"dayChangePct": 0
},
{
"day": "2026-10-07",
"index": 98.554,
"pairs": 66,
"dayChangePct": 0
},
{
"day": "2026-10-08",
"index": 98.569,
"pairs": 67,
"dayChangePct": 0.02
},
{
"day": "2026-10-09",
"index": 98.569,
"pairs": 69,
"dayChangePct": 0
},
{
"day": "2026-10-10",
"index": 98.569,
"pairs": 73,
"dayChangePct": 0
},
{
"day": "2026-10-11",
"index": 98.569,
"pairs": 73,
"dayChangePct": 0
},
{
"day": "2026-10-12",
"index": 98.569,
"pairs": 71,
"dayChangePct": 0
},
{
"day": "2026-10-13",
"index": 98.569,
"pairs": 71,
"dayChangePct": 0
},
{
"day": "2026-10-14",
"index": 98.569,
"pairs": 71,
"dayChangePct": 0
},
{
"day": "2026-10-15",
"index": 98.569,
"pairs": 70,
"dayChangePct": 0
}
],
"latest": 98.569,
"day_change_pct": 0,
"methodology": "Chained daily price index, base 100 on the first priced scan day (29 Jun 2026). The overall index is the COMPOSITE of the four buyer-tier indices (individual / pro / team&sme / enterprise): each day it moves by the equal-weighted average of the tiers' moves. Each tier index is like-for-like — only agents priced on both consecutive scan days (per-agent ratios, geometric mean, clipped to [0.2, 5]) — so composition changes (agents revealing or hiding prices) can never move it."
},
"top_agents": [
{
"agent_id": "chat_thing",
"name": "Chat Thing",
"url": "https://chatthing.ai/",
"short_summary": "answers customer support questions on websites using a custom AI chatbot trained on the user's own content",
"price": {
"commercial": {
"entry_offer": {
"line": "Basic",
"monthly_native": 14,
"monthly_usd": 14,
"commitment": "monthly",
"basis": "$14/month",
"billing_verified": true
},
"annual_option": {
"line": "Basic (annual billing)",
"monthly_equivalent_native": 11.67,
"total_native": 140.04
},
"currency": "USD",
"notes": [
"add-ons / components (not a whole-product price): Shared voice pack $10/month per 60 minutes; Phone number $5/month each; Message tokens add-on $250/yr; Storage tokens add-on $50/yr; Extra bot $80/yr"
],
"lines": [
{
"name": "Free",
"price": "$0/ mo",
"kind": "free",
"billed": "monthly"
},
{
"name": "Basic",
"price": "$14",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Basic (annual billing)",
"price": "$11.67 /mo billed yearly",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Standard",
"price": "$49",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Standard (annual billing)",
"price": "$40.83 /mo billed yearly",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Pro",
"price": "$99",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Pro (annual billing)",
"price": "$82.50 /mo billed yearly",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Enterprise",
"price": "$299",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Enterprise (annual billing)",
"price": "$249.17 /mo billed yearly",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Shared voice pack",
"price": "$10/month per 60 minutes",
"kind": "add_on",
"billed": "monthly"
},
{
"name": "Phone number",
"price": "$5/month each",
"kind": "add_on",
"billed": "monthly"
},
{
"name": "Message tokens add-on",
"price": "$250/yr",
"kind": "add_on",
"billed": "annually"
},
{
"name": "Storage tokens add-on",
"price": "$50/yr",
"kind": "add_on",
"billed": "annually"
},
{
"name": "Extra bot",
"price": "$80/yr",
"kind": "add_on",
"billed": "annually"
}
]
},
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": 14,
"monthly_usd": 14,
"headline": "Free plan; paid from $14/mo; $11.67/mo equivalent billed annually",
"summary": "Free plan; paid from $14/mo; $11.67/mo equivalent billed annually. Chat Thing offers a free tier, four paid monthly plans from $14 to $299, annual-billing discounts, and separately priced voice and usage add-ons."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "cosupport_ai",
"name": "CoSupport.ai Customer Support Solution",
"url": "https://cosupport.ai/",
"short_summary": "Automates customer support by resolving repetitive support tickets across chat, email and voice; also drafts replies and assists human agents",
"price": {
"commercial": {
"entry_offer": {
"line": "Server-based",
"monthly_native": 99,
"monthly_usd": 99,
"commitment": "monthly",
"basis": "$99/month",
"billing_verified": true
},
"rates": [
{
"line": "Resolution-based",
"per": "per ticket",
"text": "$0.19 per ticket"
},
{
"line": "Response-based",
"per": "per response",
"text": "$0.04 per response"
}
],
"currency": "USD",
"lines": [
{
"name": "Resolution-based",
"price": "$0.19 / resolved ticket",
"kind": "usage_rate",
"unit": "ticket",
"billed": "usage"
},
{
"name": "Server-based",
"price": "$99 / mo",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Response-based",
"price": "$0.04 / response",
"kind": "usage_rate",
"unit": "response",
"billed": "usage"
}
]
},
"observed": true,
"billing": "usage",
"lowest_monthly_usd": 99,
"monthly_usd": 99,
"headline": "From $99/mo",
"summary": "From $99/mo. CoSupport AI offers outcome-based pricing from $0.19 per resolved ticket, a $99/month unlimited-response plan, or response-based pricing from $0.04 per AI reply."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "fini_labs",
"name": "AI Chat Automation",
"url": "https://usefini.com/guides/best-ai-chat-automation-shopify-plus-order-tracking-returns-exchanges",
"short_summary": "Automates AI chat support for Shopify Plus brands, resolving order tracking, returns, and exchanges across chat, email, and SMS",
"price": {
"commercial": {
"rates": [
{
"line": "Growth",
"per": "per ticket",
"text": "$0.89 per ticket"
},
{
"line": "Scale",
"per": "per ticket",
"text": "$0.69 per ticket"
},
{
"line": "Enterprise",
"per": "per ticket",
"text": "$0.49 per ticket"
}
],
"currency": "USD",
"lines": [
{
"name": "Growth",
"price": "$0.89/resolved ticket",
"kind": "usage_rate",
"unit": "ticket",
"billed": "usage"
},
{
"name": "Scale",
"price": "$0.69/resolved ticket",
"kind": "usage_rate",
"unit": "ticket",
"billed": "usage"
},
{
"name": "Enterprise",
"price": "$0.49/resolved ticket",
"kind": "usage_rate",
"unit": "ticket",
"billed": "usage"
}
]
},
"observed": true,
"billing": "usage",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "$0.89 per ticket; $0.69 per ticket (usage-based)",
"summary": "$0.89 per ticket; $0.69 per ticket (usage-based). Fini AI charges per fully resolved ticket at $0.89, $0.69, or $0.49 depending on plan, with monthly ticket allowances and no per-seat fees."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "forethought_ai",
"name": "Forethought AI Platform",
"url": "https://forethought.ai/",
"short_summary": "Automates and resolves customer support tickets end-to-end across channels; classifies/routes tickets, surfaces insights, assists human agents, and scores agen…",
"price": {
"commercial": {
"currency": "USD",
"lines": [
{
"name": "Team",
"price": "",
"kind": "unknown"
},
{
"name": "Professional",
"price": "",
"kind": "unknown"
},
{
"name": "Enterprise",
"price": "",
"kind": "unknown"
}
]
},
"observed": true,
"billing": "contact_sales",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Contact sales (no public price)",
"summary": "Contact sales (no public price). Forethought offers three tiered plans (Team, Professional, Enterprise) with features listed but no public pricing; customers must request a quote."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "github_laoning666synologychatb",
"name": "Github Laoning666synologychatb",
"url": "https://github.com/laoning666/synology-chat-bot",
"short_summary": "Acts as an AI chatbot within Synology Chat, enabling users to have context-aware conversations with AI models (e.g. GPT) directly in Synology Chat",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public pricing is shown for this open-source Synology Chat AI Assistant repository."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "gleap",
"name": "Gleap",
"url": "https://www.gleap.io/",
"short_summary": "Resolves support tickets, investigates and routes issues, collects and prioritizes feedback, plans product work via a roadmap, and turns confirmed bugs/approve…",
"price": {
"commercial": {
"entry_offer": {
"line": "Team",
"monthly_native": 149,
"monthly_usd": 166.77,
"commitment": "monthly",
"basis": "€149/month",
"billing_verified": true
},
"rates": [
{
"line": "Kai Support usage",
"per": "per resolution",
"text": "€0.29 per resolution"
}
],
"currency": "EUR",
"notes": [
"prices in EUR as published; USD figures are conversions at 2026-10-14"
],
"lines": [
{
"name": "Free",
"price": "€0/mo",
"kind": "free",
"billed": "monthly"
},
{
"name": "Team",
"price": "€149/mo",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Pro",
"price": "€299/mo",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Enterprise",
"price": "€999/mo",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Kai Support usage",
"price": "€0.29 per resolution",
"kind": "usage_rate",
"unit": "resolution",
"billed": "usage"
}
]
},
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": 166.77,
"monthly_usd": 166.77,
"headline": "Free plan; paid from €149/mo",
"summary": "Free plan; paid from €149/mo. Gleap offers a permanent free tier, paid Team and Pro plans shown at €149/mo and €299/mo with yearly billing, Enterprise from €999/mo, and €0.29 per Kai Support resolution."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "install_on_gorgias",
"name": "Install On Gorgias",
"url": "https://gorgias.com/apps/ticket-assistant-by-yuma-ai",
"short_summary": "Autonomously resolves e-commerce customer support tickets end-to-end (WISMO, order cancellations, return requests, subscription management)",
"price": {
"commercial": {
"currency": "USD",
"lines": []
},
"observed": true,
"billing": "contact_sales",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Contact sales (no public price)",
"summary": "Contact sales (no public price). Yuma AI pricing is not publicly displayed; contact sales required."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "sendbird_support_agent",
"name": "AI-powered live chat support software",
"url": "https://sendbird.com/products/chat-messaging/customer-support",
"short_summary": "Provides AI-powered customer support chat: handles inquiries, drafts context-aware replies, summarizes conversations, routes tickets, and escalates to human ag…",
"price": {
"commercial": {
"entry_offer": {
"line": "Starter 5K",
"monthly_native": 349,
"monthly_usd": 349,
"commitment": "annual",
"basis": "$349/month, billed annually (annual commitment)"
},
"currency": "USD",
"lines": [
{
"name": "Free trial",
"price": "Free",
"kind": "trial"
},
{
"name": "Starter 5K",
"price": "$349/month (billed annually) or $399/month (billed monthly)",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Pro 5K",
"price": "$499/month (billed annually) or $599/month (billed monthly)",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Enterprise",
"price": "Custom pricing",
"kind": "custom"
}
]
},
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": 349,
"monthly_usd": 349,
"headline": "From $349/mo (annual commitment)",
"summary": "From $349/mo (annual commitment). Sendbird Chat offers a free trial, then paid plans starting at $349/month (annual billing) for up to 1,000 MAUs, with higher tiers and custom enterprise pricing available."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "thoughtwavesoft_ai",
"name": "AI Case Resolution Copilot",
"url": "https://thoughtwavesoft.com/resources/case-studies/retail-safety-cs-agent-twss",
"short_summary": "AI case-resolution copilot that ingests customer service cases, classifies intent, retrieves grounded answers, and drafts confidence-scored responses with cita…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public price found on the vendor site."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "workativ_ai_agent",
"name": "Workativ AI Agent",
"url": "https://workativ.com/ai-agent/it-support-chatbot",
"short_summary": "Automates IT helpdesk support tasks such as password resets, account unlocks, access provisioning, software requests, ticket creation/routing, VPN troubleshoot…",
"price": {
"commercial": {
"entry_offer": {
"line": "Business",
"monthly_native": 349,
"monthly_usd": 349,
"commitment": "monthly",
"basis": "$349/month",
"billing_verified": false,
"billing_note": "the pricing page has a \"Monthly Yearly (Save 15 %)\" toggle and only one state was captured; this may be the annual-billing rate, so the month-to-month price is not verified"
},
"currency": "USD",
"notes": [
"billing period unverified: the pricing page has a \"Monthly Yearly (Save 15 %)\" toggle and only one state was captured; this may be the annual-billing rate, so the month-to-month price is not verified"
],
"lines": [
{
"name": "Business",
"price": "$349/month",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Enterprise",
"price": "Custom",
"kind": "custom"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 349,
"monthly_usd": 349,
"headline": "From $349/mo (billing period unverified: page has a Monthly/Annual toggle)",
"summary": "From $349/mo (billing period unverified: page has a Monthly/Annual toggle). Workativ lists a Business plan at $349/month and a custom-priced Enterprise plan, with yearly billing advertised as saving 15% but no annual price shown."
},
"evidence_quality": "high",
"upvotes": 0
}
],
"platforms_also_here": [
{
"agent_id": "adobe_agent_orchestrator",
"name": "Adobe Agent Orchestrator",
"url": "https://business.adobe.com/products/experience-platform/agent-orchestrator.html",
"short_summary": "Enterprise agent orchestration platform from Adobe Experience Platform for coordinating and managing AI agents in business workflows and customer experience au…",
"price": {
"observed": false,
"billing": "failed_to_load",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public price found on the vendor site."
},
"home_niche": "agent-orchestration-platform",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "agentic_banking",
"name": "Agentic Banking",
"url": "https://thisisbud.com/en-us/agentic",
"short_summary": "Automates banking operations and consumer finances using agentic AI, turning objectives into actions across the bank's middle/back office and managing consumer…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public price found on the vendor site."
},
"home_niche": "banking-automation",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "chatbotkit",
"name": "Chatbotkit",
"url": "https://chatbotkit.com",
"short_summary": "Platform for building and deploying AI agents across websites, apps, and messaging platforms (Slack, Discord, WhatsApp). Includes multi-model support, custom k…",
"price": {
"commercial": {
"entry_offer": {
"line": "Basic",
"monthly_native": 25,
"monthly_usd": 25,
"commitment": "monthly",
"basis": "$25 per per/month × 1",
"billing_verified": true
},
"currency": "USD",
"lines": [
{
"name": "Basic",
"price": "$25 / per month",
"kind": "base_subscription",
"unit": "per",
"billed": "monthly"
},
{
"name": "Pro",
"price": "$65 / per month",
"kind": "base_subscription",
"unit": "per",
"billed": "monthly"
},
{
"name": "Scale",
"price": "$365 / per month",
"kind": "base_subscription",
"unit": "per",
"billed": "monthly"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 25,
"monthly_usd": 25,
"headline": "From $25/mo ($25 per per/month × 1)",
"summary": "From $25/mo ($25 per per/month × 1). ChatBotKit offers monthly Basic, Pro, and Scale subscriptions priced at $25, $65, and $365 respectively."
},
"home_niche": "ai-copilot-platform",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "customer_io",
"name": "Customer Io",
"url": "https://www.customer.io/",
"short_summary": "Customer engagement platform with AI Agent for automated campaign creation, audience segmentation, and personalized messaging across email, SMS, push, and in-a…",
"price": {
"commercial": {
"entry_offer": {
"line": "Essentials",
"monthly_native": 100,
"monthly_usd": 100,
"commitment": "monthly",
"basis": "$100/month",
"billing_verified": true
},
"currency": "USD",
"lines": [
{
"name": "Essentials",
"price": "$100 per month / billed monthly",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Premium",
"price": "$1,000 per month / billed yearly",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Enterprise",
"price": "Let's talk",
"kind": "unknown"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 100,
"monthly_usd": 100,
"headline": "From $100/mo",
"summary": "From $100/mo. Customer.io offers Essentials from $100 per month billed monthly, Premium from $1,000 per month billed yearly, and custom-priced Enterprise plans."
},
"home_niche": "email-marketing-personalisation",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "helloam",
"name": "Helloam",
"url": "https://helloam.bot",
"short_summary": "Local AI assistant that runs on your device to handle support triage, code tasks, ticket resolution, and team operations 24/7. Autonomous digital worker for sm…",
"price": {
"commercial": {
"currency": "USD",
"lines": [
{
"name": "Free and open source",
"price": "0USD",
"kind": "free",
"billed": "monthly"
}
]
},
"observed": true,
"billing": "free",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Free",
"summary": "Free. HelloAm is presented as a free, open-source local AI assistant, with no paid plan or billing period publicly shown."
},
"home_niche": "ai-virtual-employee",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "ibl_ai",
"name": "Ibl Ai",
"url": "https://ibl.ai/resources/enterprise/retail-ecommerce",
"short_summary": "Deploys autonomous AI agents for retail/e-commerce that monitor inventory, coordinate logistics/supply chain, train frontline staff, analyze customer churn, co…",
"price": {
"commercial": {
"currency": "USD",
"lines": [
{
"name": "Self-serve",
"price": "$0",
"kind": "free",
"billed": "monthly"
},
{
"name": "Pilot",
"price": "$15,000",
"kind": "one_off",
"billed": "one_off"
},
{
"name": "Integration & Deployment",
"price": "$25,000",
"kind": "one_off",
"billed": "one_off"
},
{
"name": "Codebase Transfer + Custom AI Engineering",
"price": "custom quote",
"kind": "custom"
}
]
},
"observed": true,
"billing": "one-time",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Free; Pilot $15,000 (one-time)",
"summary": "Free; Pilot $15,000 (one-time). ibl.ai offers a free-start rechargeable-credit path plus one-time pilots and deployments from $15,000, while codebase transfer and custom engineering require a quote."
},
"home_niche": "vertical-ai-agent-platform",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "infobip_agentos_cdp",
"name": "Infobip Agentos Cdp",
"url": "https://infobip.com/agentos/customer-data-platform",
"short_summary": "Enterprise customer data platform that unifies conversational customer data across all channels, integrating AI agents, chatbots, contact centers, and marketin…",
"price": {
"commercial": {
"entry_offer": {
"line": "Platform fee",
"monthly_native": 530,
"monthly_usd": 530,
"commitment": "monthly",
"basis": "$530/month",
"billing_verified": true
},
"rates": [
{
"line": "Processing fee",
"per": "per message",
"text": "$0.07 per message"
}
],
"currency": "USD",
"lines": [
{
"name": "Platform fee",
"price": "$530/month",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Processing fee",
"price": "$0.07456/message",
"kind": "usage_rate",
"unit": "message",
"billed": "usage"
},
{
"name": "Inbound messages",
"price": "Free",
"kind": "unknown"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 530,
"monthly_usd": 530,
"headline": "From $530/mo",
"summary": "From $530/mo. AgentOS starts at $530/month for the platform, with an additional processing fee starting at $0.07456 per outbound message and separate CPaaS delivery charges."
},
"home_niche": "ai-customer-data-platform",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "intercom_developers",
"name": "Intercom Developers",
"url": "https://developers.intercom.com/",
"short_summary": "provides a developer platform to build apps and custom integrations that extend Intercom's customer service/communication features",
"price": {
"commercial": {
"currency": "USD",
"lines": [
{
"name": "Development workspace",
"price": "Free",
"kind": "free",
"billed": "monthly"
}
]
},
"observed": true,
"billing": "free",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Free",
"summary": "Free. Intercom for Developers offers a free development workspace for testing and publishing apps, with no paid pricing publicly shown."
},
"home_niche": "developer-portal-api-docs",
"also_covers": true,
"upvotes": 0
}
],
"page_url": "https://agentery.com/market/customer-support-tier1",
"summary": {
"niche": "customer-support-tier1",
"sector": "customer-success-support",
"pricing_by_provider_type": {
"headline": "Prices differ by provider type and buyer tier — no blended headline is used. Strongest cohort: Agents · Pro median $94/mo (22 providers). See benchmarks_by_provider_type_and_tier for the full matrix.",
"benchmarks": [
{
"provider_type": "agent",
"provider_type_label": "Agents",
"buyer_tier": "pro",
"buyer_tier_label": "Pro",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 22,
"reliability": "high",
"median": 94,
"p25": 49,
"p75": 123.75,
"status": "ok"
},
{
"provider_type": "agent",
"provider_type_label": "Agents",
"buyer_tier": "individual",
"buyer_tier_label": "Individual",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 19,
"reliability": "high",
"median": 29,
"p25": 17,
"p75": 83.3,
"status": "ok"
},
{
"provider_type": "agent",
"provider_type_label": "Agents",
"buyer_tier": "team_sme",
"buyer_tier_label": "Team / SME",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 17,
"reliability": "high",
"median": 302.1,
"p25": 180,
"p75": 499,
"status": "ok"
},
{
"provider_type": "mcp",
"provider_type_label": "MCP servers",
"buyer_tier": "pro",
"buyer_tier_label": "Pro",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 7,
"reliability": "medium",
"median": 47,
"p25": 22.09,
"p75": 61.5,
"status": "ok"
},
{
"provider_type": "agent",
"provider_type_label": "Agents",
"buyer_tier": "enterprise",
"buyer_tier_label": "Enterprise",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 5,
"reliability": "medium",
"median": 1138.86,
"p25": 299,
"p75": 1250,
"status": "ok"
},
{
"provider_type": "mcp",
"provider_type_label": "MCP servers",
"buyer_tier": "team_sme",
"buyer_tier_label": "Team / SME",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 5,
"reliability": "medium",
"median": 199,
"p25": 132.42,
"p75": 200,
"status": "ok"
},
{
"provider_type": "mcp",
"provider_type_label": "MCP servers",
"buyer_tier": "individual",
"buyer_tier_label": "Individual",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 2,
"reliability": "low",
"median": null,
"p25": null,
"p75": null,
"status": "observed_offers_only",
"observed_offers": [
10,
39
]
}
],
"warnings": [],
"full_pricing_via": {
"tool": "price_benchmark",
"arguments": {
"niche": "customer-support-tier1"
},
"note": "add provider_type + buyer_tier for a specific cohort"
}
},
"page_url": "https://agentery.com/market/customer-support-tier1",
"counts": {
"listings_with_price_capture": 105,
"listings_with_observed_public_price": 54,
"providers_with_numeric_monthly_price_latest_scan": 45,
"like_for_like_comparable_pairs": 41
},
"movement": {
"d": {
"published": false,
"value_pct": null,
"held_reason": null
},
"w": {
"published": false,
"value_pct": null,
"held_reason": null
},
"m": {
"published": false,
"value_pct": null,
"held_reason": null
}
},
"pricing_version": "cohorts-1",
"pricing_status": "ok",
"pricing_by_tier": [
{
"tier": "individual",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 32,
"provider_count": 21,
"plan_observation_count": 24,
"data_confidence": 1,
"data_confidence_basis": {
"provider_component": 1,
"observation_component": 1,
"provider_count": 21,
"plan_observation_count": 24
},
"reliability": "high",
"members": [
{
"provider": "uttar",
"usd": 1.04
},
{
"provider": "jeff_ai_support_agent",
"usd": 8.33
},
{
"provider": "cenra",
"usd": 9
},
{
"provider": "userport",
"usd": 10
},
{
"provider": "chat_thing",
"usd": 14
},
{
"provider": "reve_chat_ai_agent",
"usd": 14.99
},
{
"provider": "releasedock",
"usd": 19
},
{
"provider": "seaticket",
"usd": 25
},
{
"provider": "freddy_ai_copilot_overview",
"usd": 29
},
{
"provider": "crafterq_website_ai_agents_tha",
"usd": 29
},
{
"provider": "chatbase",
"usd": 32
},
{
"provider": "inboxpilot",
"usd": 39
},
{
"provider": "support_agent",
"usd": 39
},
{
"provider": "docsbot",
"usd": 49
},
{
"provider": "wotnot",
"usd": 64
},
{
"provider": "nice_customer_service_ai",
"usd": 67.59
},
{
"provider": "ai_agent_for_loyalty_program_d",
"usd": 99
},
{
"provider": "watermelon_ai",
"usd": 112.86
},
{
"provider": "sendbird_support_agent",
"usd": 349
},
{
"provider": "yuma_ai",
"usd": 1200
},
{
"provider": "omq_reply",
"usd": 1995
}
],
"p25": 14.99,
"p75": 67.59
},
{
"tier": "individual",
"currency": "USD",
"period": "month",
"unit": "per_agent",
"median": 17.56,
"provider_count": 2,
"plan_observation_count": 2,
"data_confidence": 0.15,
"data_confidence_basis": {
"provider_component": 0.17,
"observation_component": 0.1,
"provider_count": 2,
"plan_observation_count": 2
},
"reliability": "low",
"members": [
{
"provider": "freshworks_ai_platform",
"usd": 15.74
},
{
"provider": "muninx",
"usd": 19.38
}
]
},
{
"tier": "pro",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 74,
"provider_count": 28,
"plan_observation_count": 36,
"data_confidence": 1,
"data_confidence_basis": {
"provider_component": 1,
"observation_component": 1,
"provider_count": 28,
"plan_observation_count": 36
},
"reliability": "high",
"members": [
{
"provider": "streebo_citizen",
"usd": 10
},
{
"provider": "asking_mcp",
"usd": 16.67
},
{
"provider": "singchat",
"usd": 20
},
{
"provider": "deskcrew_support",
"usd": 24.17
},
{
"provider": "robylon_ai",
"usd": 25
},
{
"provider": "cenra",
"usd": 29
},
{
"provider": "agentcall",
"usd": 29
},
{
"provider": "freddy_ai_copilot_overview",
"usd": 35
},
{
"provider": "userport",
"usd": 47
},
{
"provider": "devreply",
"usd": 49
},
{
"provider": "duckie",
"usd": 49
},
{
"provider": "releasedock",
"usd": 49
},
{
"provider": "beam_billing_support",
"usd": 50
},
{
"provider": "chat_thing",
"usd": 74
},
{
"provider": "recursive_support",
"usd": 74
},
{
"provider": "typewise",
"usd": 89
},
{
"provider": "omago",
"usd": 99
},
{
"provider": "cosupport_ai",
"usd": 99
},
{
"provider": "intercom_operator",
"usd": 100
},
{
"provider": "seaticket",
"usd": 100
},
{
"provider": "chatbase",
"usd": 120
},
{
"provider": "hiroai",
"usd": 125
},
{
"provider": "support_agent",
"usd": 139
},
{
"provider": "docsbot",
"usd": 149
},
{
"provider": "watermelon_ai",
"usd": 226.86
},
{
"provider": "wotnot",
"usd": 299
},
{
"provider": "gleap",
"usd": 340.86
},
{
"provider": "sendbird_support_agent",
"usd": 499
}
],
"p25": 33.5,
"p75": 121.25
},
{
"tier": "team_sme",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 274,
"provider_count": 22,
"plan_observation_count": 30,
"data_confidence": 1,
"data_confidence_basis": {
"provider_component": 1,
"observation_component": 1,
"provider_count": 22,
"plan_observation_count": 30
},
"reliability": "high",
"members": [
{
"provider": "invent",
"usd": 29
},
{
"provider": "reve_chat_ai_agent",
"usd": 59.99
},
{
"provider": "releasedock",
"usd": 99
},
{
"provider": "deskcrew_support",
"usd": 132.42
},
{
"provider": "nice_customer_service_ai",
"usd": 169
},
{
"provider": "gleap",
"usd": 169.86
},
{
"provider": "robylon_ai",
"usd": 180
},
{
"provider": "devreply",
"usd": 199
},
{
"provider": "singchat",
"usd": 200
},
{
"provider": "inboxpilot",
"usd": 249
},
{
"provider": "crafterq_website_ai_agents_tha",
"usd": 249
},
{
"provider": "macha_ai_copilot",
"usd": 299
},
{
"provider": "recursive_support",
"usd": 299
},
{
"provider": "omq_reply",
"usd": 302.1
},
{
"provider": "ai_agent_for_loyalty_program_d",
"usd": 349
},
{
"provider": "workativ_ai_agent",
"usd": 349
},
{
"provider": "watermelon_ai",
"usd": 454.86
},
{
"provider": "docsbot",
"usd": 499
},
{
"provider": "seaticket",
"usd": 500
},
{
"provider": "minimal_ai",
"usd": 557.46
},
{
"provider": "beam_billing_support",
"usd": 3990
},
{
"provider": "yuma_ai",
"usd": 5416.67
}
],
"p25": 172.4,
"p75": 428.4
},
{
"tier": "enterprise",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 1138.86,
"provider_count": 5,
"plan_observation_count": 13,
"data_confidence": 0.46,
"data_confidence_basis": {
"provider_component": 0.42,
"observation_component": 0.65,
"provider_count": 5,
"plan_observation_count": 13
},
"reliability": "medium",
"members": [
{
"provider": "reve_chat_ai_agent",
"usd": 291.99
},
{
"provider": "chat_thing",
"usd": 299
},
{
"provider": "gleap",
"usd": 1138.86
},
{
"provider": "hiroai",
"usd": 1250
},
{
"provider": "minimal_ai",
"usd": 2609.46
}
],
"p25": 299,
"p75": 1250
}
],
"pricing_coverage": {
"listings_with_price_capture": 105,
"listings_with_observed_public_price": 54,
"normalized_observations": 110,
"comparable_providers": 44,
"strict_cohorts": 5,
"exclusion_reasons": {
"ambiguous_cadence": 22,
"usage_not_monthly": 32,
"unrankable_or_unparseable": 2,
"one_time": 1,
"free_or_zero": 4
}
},
"pricing_note": "Provider-deduped, FX-normalized monthly medians, separated by buyer tier AND billing unit (flat/per_seat/per_user/per_agent) — incompatible units are never blended. Ranges (p25/p75) only at >=5 providers; data_confidence is provider-count-weighted. Usage-metered, promo, range, one-time and ambiguous-cadence plans are excluded.",
"pricing_excluded_observations": {
"ambiguous_cadence": 22,
"usage_not_monthly": 32,
"unrankable_or_unparseable": 2,
"one_time": 1,
"free_or_zero": 4
},
"billing_mix": {
"freemium": 25,
"free": 1,
"subscription": 16,
"usage": 7,
"contact_sales": 5
},
"free_tier_share": 0.48,
"top_providers": [
{
"agent_id": "chat_thing",
"name": "Chat Thing",
"price": {
"commercial": {
"entry_offer": {
"line": "Basic",
"monthly_native": 14,
"monthly_usd": 14,
"commitment": "monthly",
"basis": "$14/month",
"billing_verified": true
},
"annual_option": {
"line": "Basic (annual billing)",
"monthly_equivalent_native": 11.67,
"total_native": 140.04
},
"currency": "USD",
"notes": [
"add-ons / components (not a whole-product price): Shared voice pack $10/month per 60 minutes; Phone number $5/month each; Message tokens add-on $250/yr; Storage tokens add-on $50/yr; Extra bot $80/yr"
],
"lines": [
{
"name": "Free",
"price": "$0/ mo",
"kind": "free",
"billed": "monthly"
},
{
"name": "Basic",
"price": "$14",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Basic (annual billing)",
"price": "$11.67 /mo billed yearly",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Standard",
"price": "$49",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Standard (annual billing)",
"price": "$40.83 /mo billed yearly",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Pro",
"price": "$99",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Pro (annual billing)",
"price": "$82.50 /mo billed yearly",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Enterprise",
"price": "$299",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Enterprise (annual billing)",
"price": "$249.17 /mo billed yearly",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Shared voice pack",
"price": "$10/month per 60 minutes",
"kind": "add_on",
"billed": "monthly"
},
{
"name": "Phone number",
"price": "$5/month each",
"kind": "add_on",
"billed": "monthly"
},
{
"name": "Message tokens add-on",
"price": "$250/yr",
"kind": "add_on",
"billed": "annually"
},
{
"name": "Storage tokens add-on",
"price": "$50/yr",
"kind": "add_on",
"billed": "annually"
},
{
"name": "Extra bot",
"price": "$80/yr",
"kind": "add_on",
"billed": "annually"
}
]
},
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": 14,
"monthly_usd": 14,
"headline": "Free plan; paid from $14/mo; $11.67/mo equivalent billed annually",
"summary": "Free plan; paid from $14/mo; $11.67/mo equivalent billed annually. Chat Thing offers a free tier, four paid monthly plans from $14 to $299, annual-billing discounts, and separately priced voice and usage add-ons."
},
"observed": true
},
{
"agent_id": "cosupport_ai",
"name": "CoSupport.ai Customer Support Solution",
"price": {
"commercial": {
"entry_offer": {
"line": "Server-based",
"monthly_native": 99,
"monthly_usd": 99,
"commitment": "monthly",
"basis": "$99/month",
"billing_verified": true
},
"rates": [
{
"line": "Resolution-based",
"per": "per ticket",
"text": "$0.19 per ticket"
},
{
"line": "Response-based",
"per": "per response",
"text": "$0.04 per response"
}
],
"currency": "USD",
"lines": [
{
"name": "Resolution-based",
"price": "$0.19 / resolved ticket",
"kind": "usage_rate",
"unit": "ticket",
"billed": "usage"
},
{
"name": "Server-based",
"price": "$99 / mo",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Response-based",
"price": "$0.04 / response",
"kind": "usage_rate",
"unit": "response",
"billed": "usage"
}
]
},
"observed": true,
"billing": "usage",
"lowest_monthly_usd": 99,
"monthly_usd": 99,
"headline": "From $99/mo",
"summary": "From $99/mo. CoSupport AI offers outcome-based pricing from $0.19 per resolved ticket, a $99/month unlimited-response plan, or response-based pricing from $0.04 per AI reply."
},
"observed": true
},
{
"agent_id": "fini_labs",
"name": "AI Chat Automation",
"price": {
"commercial": {
"rates": [
{
"line": "Growth",
"per": "per ticket",
"text": "$0.89 per ticket"
},
{
"line": "Scale",
"per": "per ticket",
"text": "$0.69 per ticket"
},
{
"line": "Enterprise",
"per": "per ticket",
"text": "$0.49 per ticket"
}
],
"currency": "USD",
"lines": [
{
"name": "Growth",
"price": "$0.89/resolved ticket",
"kind": "usage_rate",
"unit": "ticket",
"billed": "usage"
},
{
"name": "Scale",
"price": "$0.69/resolved ticket",
"kind": "usage_rate",
"unit": "ticket",
"billed": "usage"
},
{
"name": "Enterprise",
"price": "$0.49/resolved ticket",
"kind": "usage_rate",
"unit": "ticket",
"billed": "usage"
}
]
},
"observed": true,
"billing": "usage",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "$0.89 per ticket; $0.69 per ticket (usage-based)",
"summary": "$0.89 per ticket; $0.69 per ticket (usage-based). Fini AI charges per fully resolved ticket at $0.89, $0.69, or $0.49 depending on plan, with monthly ticket allowances and no per-seat fees."
},
"observed": true
},
{
"agent_id": "forethought_ai",
"name": "Forethought AI Platform",
"price": {
"commercial": {
"currency": "USD",
"lines": [
{
"name": "Team",
"price": "",
"kind": "unknown"
},
{
"name": "Professional",
"price": "",
"kind": "unknown"
},
{
"name": "Enterprise",
"price": "",
"kind": "unknown"
}
]
},
"observed": true,
"billing": "contact_sales",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Contact sales (no public price)",
"summary": "Contact sales (no public price). Forethought offers three tiered plans (Team, Professional, Enterprise) with features listed but no public pricing; customers must request a quote."
},
"observed": true
},
{
"agent_id": "github_laoning666synologychatb",
"name": "Github Laoning666synologychatb",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public pricing is shown for this open-source Synology Chat AI Assistant repository."
},
"observed": false
}
],
"suggested_next_calls": [
{
"tool": "price_benchmark",
"arguments": {
"niche": "customer-support-tier1"
},
"purpose": "full observed price distribution + per-tier medians for this niche"
},
{
"tool": "niche_report",
"arguments": {
"niche": "customer-support-tier1",
"response_mode": "full"
},
"purpose": "the complete report incl. index series and tier decomposition"
},
{
"tool": "suggest_alternatives",
"arguments": {
"agent_id": "chat_thing"
},
"purpose": "comparable (optionally cheaper) providers to a named agent"
},
{
"tool": "get_agent_profile",
"arguments": {
"agent_id": "chat_thing"
},
"purpose": "full profile, integrations and pricing for one provider"
}
]
}
}Full market
46 providers, one sortable view
Dense enough for many listings; progressive disclosure keeps mobile usable.
ProviderTypeFromVs niche medianLiveness
Chat Thinganswers customer support questions on websites using a custom AI chatbot trained on the user's own content
CoSupport.ai Customer Support SolutionAutomates customer support by resolving repetitive support tickets across chat, email and voice; also drafts replies and assists human agents
GleapResolves support tickets, investigates and routes issues, collects and prioritizes feedback, plans product work via a roadmap, and turns confirmed bugs/approve…
AI-powered live chat support softwareProvides AI-powered customer support chat: handles inquiries, drafts context-aware replies, summarizes conversations, routes tickets, and escalates to human ag…
Workativ AI AgentAutomates IT helpdesk support tasks such as password resets, account unlocks, access provisioning, software requests, ticket creation/routing, VPN troubleshoot…
Agent ChannelsProvides a single AI agent across customer and employee channels (voice, chat, messaging, email, internal tools) to route, resolve, and escalate interactions a…
Ai Agent For Loyalty Program DManages customer loyalty program queries—checks point balances, suggests rewards, notifies tier upgrades, automates reward redemption, resolves program FAQs, a…
Asking**Asking MCP** connects AI assistants — Claude, ChatGPT, Cursor and more — to your [Asking](https://asking.com.br) customer support through a secured OAuth con…
Billing Support AI Agentresolves customer billing questions, accesses account history, explains charges, and processes adjustments
CanhelptoCustomer support for companies that ship an MCP server. Work your canhelpto support inbox from your agent: list and read tickets, see the connector context a v…
CrafterQProvides AI chatbot for OTT video apps that delivers personalized content recommendations, answers viewer questions, troubleshoots playback/device/login issues…
Deskcrew Support**Agent-native helpdesk.** AI agents operate a support desk over MCP and **pay per action in USDC via x402** (HTTP 402) — no account, no API key. Reads (KB/cha…
DevreplyIn-app support chat for mobile and web apps, run by your agent. Native SDKs for iOS (SwiftUI), Android (Compose), React Native/Expo and the web: users DM the d…
Duckieresolves customer support tickets end-to-end autonomously, including refunds, invoices, order tracking, account updates, password resets, subscription changes,…
Freddy Ai Copilot OverviewAssists IT and business service desk agents by summarising tickets, suggesting replies, autofilling fields, surfacing similar tickets, generating resolution no…
Freddy Agentic AI PlatformAutonomously manages and resolves customer support issues end-to-end, including completing actions like order management, flight rescheduling, account verifica…
InventInvent is a workspace for customer conversations: one inbox for WhatsApp, Instagram, Messenger, email and web chat, plus contacts, AI assistants, broadcasts an…
Jeff AI Support AgentOrchestrates AI agents for customer service across chat, email, voice, and tickets — resolving inquiries, routing tickets, handling returns/billing, and escala…
Job Postingsprovides access to global job posting data via API, datafeeds, and datasets for market, sales, recruitment, and competitive intelligence
AI Copilot for Zendesksummarizes and analyzes Zendesk support tickets to surface context, sentiment, key issues, actions taken, and open questions
Minimal AiAutomates and resolves e-commerce customer support tickets end-to-end across channelsRSRecursive Support Agentanswers customer questions using existing documentation
mcp$49from / mo33.8% below88% liveShowing only providers with a published price or a free plan. $29 = lowest observed monthly · Free = free to use · Free tier = free plan + paid options.