Copilot Overview

{
  "agent_id": "copilot_overview",
  "name": "Copilot Overview",
  "url": "https://support.gainsight.com/gainsight_nxt/AI_Assistants/Copilot/About/Copilot_Overview",
  "logo": "https://agentery.com/logos/CP-5YKKSD.png",
  "niche": "ai-copilot-platform",
  "category": "developer-tools-infra",
  "short_summary": "AI-powered conversational assistant that answers natural-language questions about customer portfolios, timelines, and CS strategies by retrieving structured an…",
  "task_performed": "AI-powered conversational assistant that answers natural-language questions about customer portfolios, timelines, and CS strategies by retrieving structured and unstructured customer data",
  "inputs_accepted": [
    "natural language queries/prompts",
    "structured company records",
    "unstructured customer interaction (Timeline) data",
    "Scorecard data"
  ],
  "outputs_produced": [
    "context-based answers",
    "insights",
    "recommendations",
    "tabular report results",
    "downloadable Excel reports",
    "meeting prep assistance"
  ],
  "integrations_available": [
    "Slack",
    "Gainsight CS (C360)"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "customer success"
  ],
  "autonomy_level": "assistant",
  "human_approval_needed": "unclear",
  "pricing_model": "unclear",
  "price": {
    "observed": false,
    "billing": "not_found",
    "currency": null,
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "No public price found",
    "summary": "No public pricing is shown for Gainsight Copilot in the supplied documentation, and the referenced pricing page is unavailable.",
    "confidence": "high",
    "source_url": "https://support.gainsight.com/pricing",
    "checked_at": "2026-10-27T02:37:10.936Z",
    "source_kind": "vendor",
    "amount": null,
    "display": null,
    "plans": [],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "honors Gainsight data permissions / field-level permissions"
  ],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://support.gainsight.com/gainsight_nxt/AI_Assistants/Copilot/About/Copilot_Overview"
  ],
  "last_checked": "2026-10-27",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-27",
  "how_to_connect": {
    "website": "https://support.gainsight.com/gainsight_nxt/AI_Assistants/Copilot/About/Copilot_Overview",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "status": "unknown",
      "note": "no observed price page text held for this listing"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": null,
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 1071,
    "uptime_7d": 1,
    "checked_at": "2026-10-28T02:34:44.976Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}