AI-powered feedback analysis

{
  "agent_id": "harvestr_ai_feedback",
  "name": "AI-powered feedback analysis",
  "url": "https://harvestr.io/product/ai-feedback-analysis",
  "logo": "https://agentery.com/logos/CP-CTXCEB-256.png",
  "niche": "voice-of-customer",
  "category": "customer-success-support",
  "short_summary": "collects, categorizes, prioritizes, and summarizes customer feedback at scale",
  "task_performed": "collects, categorizes, prioritizes, and summarizes customer feedback at scale",
  "inputs_accepted": [
    "support tickets",
    "customer calls",
    "Slack discussions",
    "Intercom conversations",
    "NPS responses",
    "and other feedback sources"
  ],
  "outputs_produced": [
    "categorized feedback",
    "insights",
    "thematic summaries",
    "duplicate identification",
    "suggested topics",
    "and prioritization recommendations"
  ],
  "integrations_available": [
    "Slack",
    "Intercom"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "product management / B2B SaaS"
  ],
  "autonomy_level": "assistant",
  "human_approval_needed": "unclear",
  "pricing_model": "freemium",
  "price": {
    "observed": true,
    "billing": "subscription",
    "currency": "USD",
    "lowest_monthly_usd": 65,
    "monthly_usd": 65,
    "headline": "From $65/mo",
    "summary": "From $65/mo. Harvestr offers Core and Scale subscriptions at $65 and $85 per editor per month respectively, with Elite available on a custom yearly contract and a 14-day free trial.",
    "confidence": "high",
    "source_url": "https://harvestr.io/pricing",
    "checked_at": "2026-07-28T05:30:05.237Z",
    "amount": 65,
    "display": "From $65/mo",
    "plans": [
      {
        "name": "Core",
        "price": "$65 per editor per month; $79 per editor per month (yearly view)",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Unlimited contributors",
          "250 AI categorizations / month",
          "Essential connectors",
          "Feedback Intelligence",
          "Customer Insights"
        ]
      },
      {
        "name": "Scale",
        "price": "$85 per editor per month; $99 per editor per month (yearly view)",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "Everything in Core",
          "500 AI categorizations / month",
          "Advanced connectors",
          "Smart inboxes",
          "AI actions"
        ]
      },
      {
        "name": "Elite",
        "price": "Custom per editor, billed yearly",
        "period": "year",
        "persona": "enterprise",
        "highlights": [
          "Custom AI categorizations / month",
          "Salesforce integration",
          "Custom dashboards",
          "Contributor roles",
          "SAML SSO",
          "Priority support"
        ]
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "customer story (Indy / Damien Colin)",
    "94% feedback categorized stat",
    "certification/security claims referenced"
  ],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "enterprise security page only",
  "evidence_urls": [
    "https://harvestr.io/product/ai-feedback-analysis"
  ],
  "last_checked": "2026-06-16",
  "how_to_connect": {
    "website": "https://harvestr.io/product/ai-feedback-analysis",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 232,
    "uptime_7d": 1,
    "checked_at": "2026-07-28T02:34:20.726Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}