AI-powered feedback analysis

{
  "agent_id": "harvestr_ai_feedback",
  "name": "AI-powered feedback analysis",
  "url": "https://harvestr.io/product/ai-feedback-analysis",
  "logo": "https://agentery.com/logos/CP-CTXCEB-256.png",
  "niche": "voice-of-customer",
  "category": "customer-success-support",
  "short_summary": "collects, categorizes, prioritizes, and summarizes customer feedback at scale",
  "task_performed": "collects, categorizes, prioritizes, and summarizes customer feedback at scale",
  "inputs_accepted": [
    "support tickets",
    "customer calls",
    "Slack discussions",
    "Intercom conversations",
    "NPS responses",
    "and other feedback sources"
  ],
  "outputs_produced": [
    "categorized feedback",
    "insights",
    "thematic summaries",
    "duplicate identification",
    "suggested topics",
    "and prioritization recommendations"
  ],
  "integrations_available": [
    "Slack",
    "Intercom"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "product management / B2B SaaS"
  ],
  "autonomy_level": "assistant",
  "human_approval_needed": "unclear",
  "pricing_model": "freemium",
  "price": {
    "observed": true,
    "billing": "subscription",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": 65,
    "monthly_usd": 65,
    "headline": "From $65/mo ($65 per editor/month × 1)",
    "commercial": {
      "entry_offer": {
        "line": "Core",
        "monthly_native": 65,
        "monthly_usd": 65,
        "commitment": "monthly",
        "basis": "$65 per editor/month × 1",
        "billing_verified": true
      },
      "currency": "USD",
      "lines": [
        {
          "name": "Core",
          "price": "$65 per editor per month; $79 per editor per month (yearly view)",
          "kind": "base_subscription",
          "unit": "editor",
          "billed": "monthly"
        },
        {
          "name": "Scale",
          "price": "$85 per editor per month; $99 per editor per month (yearly view)",
          "kind": "base_subscription",
          "unit": "editor",
          "billed": "monthly"
        },
        {
          "name": "Elite",
          "price": "Custom per editor, billed yearly",
          "kind": "custom"
        }
      ]
    },
    "summary": "From $65/mo ($65 per editor/month × 1). Harvestr offers Core and Scale subscriptions at $65 and $85 per editor per month respectively, with Elite available on a custom yearly contract and a 14-day free trial.",
    "confidence": "high",
    "source_url": "https://harvestr.io/pricing",
    "checked_at": "2026-10-29T02:05:10.849Z",
    "amount": 65,
    "display": "From $65/mo",
    "plans": [
      {
        "name": "Core",
        "price": "$65 per editor per month; $79 per editor per month (yearly view)",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Unlimited contributors",
          "250 AI categorizations / month",
          "Essential connectors",
          "Feedback Intelligence",
          "Customer Insights"
        ]
      },
      {
        "name": "Scale",
        "price": "$85 per editor per month; $99 per editor per month (yearly view)",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "Everything in Core",
          "500 AI categorizations / month",
          "Advanced connectors",
          "Smart inboxes",
          "AI actions"
        ]
      },
      {
        "name": "Elite",
        "price": "Custom per editor, billed yearly",
        "period": "year",
        "persona": "enterprise",
        "highlights": [
          "Custom AI categorizations / month",
          "Salesforce integration",
          "Custom dashboards",
          "Contributor roles",
          "SAML SSO",
          "Priority support"
        ]
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "customer story (Indy / Damien Colin)",
    "94% feedback categorized stat",
    "certification/security claims referenced"
  ],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "enterprise security page only",
  "evidence_urls": [
    "https://harvestr.io/product/ai-feedback-analysis"
  ],
  "last_checked": "2026-10-29",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-29",
  "how_to_connect": {
    "website": "https://harvestr.io/product/ai-feedback-analysis",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://harvestr.io/pricing",
      "last_observed_day": "2026-10-29",
      "age_days": 1,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": {
    "group_id": 105,
    "group": "Customer feedback management",
    "change_90d_pct": 0,
    "fair_price_by_tier_monthly_usd": {
      "individual": 19,
      "pro": 37,
      "team / small business": 80.95,
      "enterprise": null
    },
    "note": "Change of the group's price index over the last 90 days. Call get_group_fair_price with group_id for tier and payment-model detail.",
    "page": "https://agentery.com/aepi/groups/105"
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 59,
    "uptime_7d": 1,
    "checked_at": "2026-10-29T02:37:15.857Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}