
Decagon
Provides AI customer-support/concierge agents that autonomously resolve customer interactions across chat, voice, and email
What it does
The specific capability behind this listing, and where to get it.
Decagon
Provides AI customer-support/concierge agents that autonomously resolve customer interactions across chat, voice, and email
Official Decagon links
No public commercial pricing observed.
No price does not imply the product is free. Any code-host platform pricing is excluded.
Is Decagon good value?
Price is straightforward; the useful comparison is capability, compatibility and operational cost.
No public commercial pricing observed.
Agentery has not observed a public price for this provider. No price does not mean free.
Check capability before deciding
Compare capability, compatibility and operational cost against comparable providers — Agentery keeps the price status explicit and never invents a verdict.
View the full niche →Comparable Customer Support Tier1
Alternatives in the same niche, with observed price and liveness where available.





See the MCP response behind this page · get_agent_profile()
See the MCP response behind this pageget_agent_profile
{
"agent_id": "decagon",
"name": "Decagon",
"url": "https://decagon.ai/",
"logo": "https://agentery.com/logos/CP-3ATXV3-ld256.png",
"niche": "customer-support-tier1",
"category": "customer-success-support",
"short_summary": "Provides AI customer-support/concierge agents that autonomously resolve customer interactions across chat, voice, and email",
"task_performed": "Provides AI customer-support/concierge agents that autonomously resolve customer interactions across chat, voice, and email",
"inputs_accepted": [
"Customer interactions via chat",
"voice",
"and email",
"natural-language workflow definitions (AOPs)"
],
"outputs_produced": [
"Resolved customer support conversations",
"personalized responses",
"deflections",
"analytics/reporting insights"
],
"integrations_available": [
"Integrations (named generically, specific platforms not stated)"
],
"protocols_or_interfaces": [],
"industry_fit": [
"Customer support across retail",
"travel & hospitality",
"technology",
"financial services",
"health & wellness",
"media",
"telecommunication"
],
"autonomy_level": "agentic",
"human_approval_needed": "unclear",
"pricing_model": "enterprise/contact sales",
"price": {
"observed": false,
"billing": "not_found",
"currency": null,
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public price found on the vendor site.",
"confidence": "high",
"source_url": "https://decagon.ai/",
"checked_at": "2026-07-26T11:01:03.369Z",
"amount": null,
"display": null,
"plans": [],
"source": "render+llm"
},
"trust_or_rating_signal": [
"Customer story from Chime COO Janelle Sallenave",
"70% chat and voice resolution",
"3x increase in CSAT",
"80% deflection rate",
"65% reduction in costs",
"Trust Center",
"Security page"
],
"evidence_quality": "medium",
"entity_type": "agent",
"regulated_data_suitability": "enterprise security page only",
"evidence_urls": [
"https://decagon.ai/"
],
"last_checked": "2026-06-16",
"how_to_connect": {
"website": "https://decagon.ai/",
"docs": null,
"mcp": null,
"a2a": null,
"api": null,
"protocols": []
},
"liveness": {
"probed": true,
"alive": true,
"endpoint_kind": "site",
"latency_ms": 486,
"uptime_7d": 1,
"checked_at": "2026-07-28T02:32:58.377Z",
"consecutive_failures": 0,
"status": "alive"
},
"price_extras": {
"free_tier": null,
"unit_cost": null
},
"reported_success": null,
"feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}