Copilot Agents

{
  "agent_id": "gac_nl",
  "name": "Copilot Agents",
  "url": "https://www.gac.nl/nieuws/business-central/slimmere-workflows-met-copilot-agents/",
  "logo": "https://agentery.com/logos/CP-G6GJPQ-256.png",
  "niche": "return-processing-rma",
  "category": "ecommerce-retail",
  "short_summary": "Automates the RMA (return merchandise) process by analysing customer feedback/complaints, determining sentiment and keywords, creating RMA dossiers, and propos…",
  "task_performed": "Automates the RMA (return merchandise) process by analysing customer feedback/complaints, determining sentiment and keywords, creating RMA dossiers, and proposing or executing follow-up actions within Business Central",
  "inputs_accepted": [
    "Customer feedback forms",
    "email responses",
    "textual complaint descriptions",
    "and photos of damaged items"
  ],
  "outputs_produced": [
    "RMA dossiers in Business Central",
    "RMA problem codes",
    "notes",
    "suggested customer email replies",
    "Teams notifications with proposed actions"
  ],
  "integrations_available": [
    "Microsoft Dynamics 365 Business Central",
    "Microsoft Teams",
    "Microsoft Copilot",
    "email"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "general business (ERP/Microsoft Dynamics users",
    "returns/RMA management)"
  ],
  "autonomy_level": "workflow automation",
  "human_approval_needed": "sometimes required",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "subscription",
    "currency": "EUR",
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "Paid (price not published)",
    "summary": "PlanGo is publicly listed as a monthly EUR subscription, with the Basis application at € 5.423,25 per month and Service & Onderhoud as an additional € 4.067,42 per month.",
    "confidence": "high",
    "source_url": "https://www.gac.nl/bedrijfssoftware/plan-go/",
    "checked_at": "2026-07-28T05:46:16.466Z",
    "amount": null,
    "display": null,
    "plans": [
      {
        "name": "PlanGo Basis",
        "price": "€ 5.423,25 per maand",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "Includes 10 planners",
          "SaaS solution",
          "Business Central integration",
          "Transport planning and route optimization"
        ]
      },
      {
        "name": "Service & Onderhoud",
        "price": "€ 4.067,42 per maand",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "Extension to PlanGo Basis",
          "Planning and execution of service activities",
          "Checklists and consumption registration"
        ]
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "Microsoft Dynamics 365 partner/supplier",
    "dedicated AI department (AI Hub)"
  ],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://www.gac.nl/nieuws/business-central/slimmere-workflows-met-copilot-agents/"
  ],
  "last_checked": "2026-06-16",
  "how_to_connect": {
    "website": "https://www.gac.nl/nieuws/business-central/slimmere-workflows-met-copilot-agents/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 3140,
    "uptime_7d": 1,
    "checked_at": "2026-07-28T02:34:03.909Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}