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Voice Of Customer

Query this niche via MCPmarket_report({ query: "Voice Of Customer", response_mode: "summary" })
active marketmarket pulse 48/100commercial money present1 new builders in 30d27 listings
basis: all observed monthly plans · commercial-form-v2
Agents · median
$144/mo
$60–$250 middle half · 6 providers · median of every priced plan point, all tiers
MCP servers · median
$39/mo
2 providers · median of every priced plan point, all tiers · thin evidence
3.7×

Agents cost 3.7× MCPs across all tiers — median $144 vs $39. Two different markets; a blended figure would mislead either buyer.

All plans — Agents vs MCPs

each dot = one provider · log scale
Agents $144
diaform · $49
responsly · $50
Olvy Ai · $60
Stetos Co · $80
Gpt For Work · $25
diaform · $144
Stetos Co · $200
responsly · $250
Olvy Ai · $240
Zeda Io · $499
diaform · $499
MCP servers $39
Feedback Tools · $35
usero · $39
$25
$50
$100
$250
$500
AgentsMCP serversshaded = middle half · line = median
What the figures on this page are. This page is Agentery's fixed-niche view of Voice Of Customer (latest observation 2026-10-16T03:43:44.171Z). The headline medians above are computed from that data per delivery type and buyer-tier tab: on a tier tab, the median of each provider's plan at that tier; on “All”, every priced plan point across tiers pooled. Small cohorts show as “too few” rather than a median. The embedded response below is the broader fixed-niche report: its by_provider_type.*.median pools all tiers, pricing.byPersona.* is per buyer tier, and the unit cohorts (e.g. Pro flat) are per tier and billing unit — so those blocks legitimately differ from one headline figure. Over MCP today the advertised tools are market_report (a semantic neighbourhood for your query, not this fixed niche) and price_benchmark (query/task); niche_report stays callable as a legacy alias. Their cohorts are defined differently, so their numbers can differ from this page.
market_reportprice_benchmark
See the MCP response behind this pagefixed-niche report (legacy niche_report alias, full mode) — broader than the headline figure
{
  "niche": "voice-of-customer",
  "parent_sector": "customer-success-support",
  "provider_type_pricing": {
    "slug": "voice-of-customer",
    "pricing_basis": "lowest_observed_monthly_usd",
    "provider_type_methodology": "commercial-form-v2",
    "provider_type_methodology_published_at": "2026-07-31",
    "blended": {
      "median": 39.99,
      "p25": 33.76,
      "p75": 62.5,
      "providers": 11
    },
    "by_provider_type": {
      "agent": {
        "median": 50,
        "p25": null,
        "p75": null,
        "providers": 9,
        "publishable": true,
        "confidence": "moderate"
      },
      "mcp": {
        "median": null,
        "p25": null,
        "p75": null,
        "providers": 2,
        "publishable": false,
        "confidence": "insufficient",
        "reason": "Fewer than three comparable priced MCP servers are available."
      }
    },
    "recommended_cohort": null,
    "recommendation_reason": "Choose the cohort according to the commercial delivery type being assessed.",
    "fallback_context": null,
    "context_note": null
  },
  "crowding_level": "crowded",
  "observed_node_count": 26,
  "adjacent_niches": [
    "meeting-notes-transcription",
    "customer-support-tier1",
    "churn-prediction-intervention",
    "ticket-triage-routing",
    "ai-scheduling-assistant",
    "technical-support-document-agent"
  ],
  "market_pulse": {
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    "drivers": [
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      "2 new builders in 30d"
    ],
    "price_move_30d_pct": -0.3,
    "money_share": 0.5,
    "entry_rate": 0.0625,
    "alive_share": 0.9032258064516129
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  "price_move": {
    "d_pct": 0,
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    "m_pct": 0,
    "comparable_agents": 11,
    "quarantined_agents": 0,
    "confidence": "high",
    "published": {
      "d": false,
      "w": false,
      "m": false
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    "held_reason": {
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    },
    "byTierCohorts": {
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          ]
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        {
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          "reliability": "low",
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        {
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          "reliability": "low",
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          "reliability": "low",
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      "rejected": {
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              {
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              {
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              {
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              {
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              {
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              },
              {
                "provider": "cobbai",
                "tier": "enterprise",
                "billing": "monthly",
                "unit": "per_seat",
                "price": "€99 per seat/mo, billed annually",
                "monthly_usd": 112.86
              },
              {
                "provider": "gpt_for_work",
                "tier": "team_sme",
                "billing": "monthly",
                "unit": "per_seat",
                "price": "$45 / seat / month",
                "monthly_usd": 45
              },
              {
                "provider": "harvestr_ai_feedback",
                "tier": "pro",
                "billing": "monthly",
                "unit": "per_seat",
                "price": "$65 per editor per month; $79 per editor per month (yearly view)",
                "monthly_usd": 65
              },
              {
                "provider": "harvestr_ai_feedback",
                "tier": "team_sme",
                "billing": "monthly",
                "unit": "per_seat",
                "price": "$85 per editor per month; $99 per editor per month (yearly view)",
                "monthly_usd": 85
              }
            ]
          },
          {
            "billing": "usage",
            "unit": "flat",
            "count": 1,
            "offers": [
              {
                "provider": "siena_insights",
                "tier": "individual",
                "billing": "usage",
                "unit": "flat",
                "price": "$0.90 each",
                "monthly_usd": null
              }
            ]
          },
          {
            "billing": "unspecified_period",
            "unit": "flat",
            "count": 4,
            "offers": [
              {
                "provider": "feedback_tools",
                "tier": "enterprise",
                "billing": "unspecified_period",
                "unit": "flat",
                "price": "Contact us",
                "monthly_usd": null
              },
              {
                "provider": "gpt_for_work",
                "tier": "enterprise",
                "billing": "unspecified_period",
                "unit": "flat",
                "price": "Custom pricing",
                "monthly_usd": null
              },
              {
                "provider": "olvy_ai",
                "tier": "enterprise",
                "billing": "unspecified_period",
                "unit": "flat",
                "price": "Let's Talk",
                "monthly_usd": null
              },
              {
                "provider": "responsly",
                "tier": "enterprise",
                "billing": "unspecified_period",
                "unit": "flat",
                "price": "Let's talk",
                "monthly_usd": null
              }
            ]
          }
        ],
        "coverage": {
          "priced_providers": 11,
          "normalized_observations": 23,
          "comparable_providers": 11,
          "strict_cohorts": 5,
          "exclusion_reasons": {
            "ambiguous_cadence": 4,
            "usage_not_monthly": 1,
            "promo": 2,
            "unrankable_or_unparseable": 1
          }
        }
      }
    },
    "quoteOnlyProvidersByTier": {
      "pro": 0,
      "team_sme": 0,
      "individual": 0,
      "enterprise": 5
    },
    "billingMix": {
      "freemium": 3,
      "subscription": 8,
      "free": 2,
      "one-time": 1
    },
    "freeTierShare": 0.36,
    "medianLowestUsd": 39.99
  },
  "movement": {
    "niche": "voice-of-customer",
    "sector": "customer-success-support",
    "pricedNow": 10,
    "pairs": 10,
    "repriced": [
      {
        "handle": "cobbai",
        "from": 32.5,
        "to": 32.52,
        "pct": 0.1
      }
    ],
    "newlyPriced": [],
    "droppedFromPriced": [],
    "likeForLikePct": 0,
    "kind": "repricing",
    "narrative": "Genuine repricing: 1 agent repriced — all up (avg +0%)."
  },
  "index_series": {
    "series": [
      {
        "day": "2026-09-17",
        "index": 100,
        "pairs": 22,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-18",
        "index": 100,
        "pairs": 24,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-19",
        "index": 100,
        "pairs": 24,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-20",
        "index": 100,
        "pairs": 24,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-21",
        "index": 100,
        "pairs": 24,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-22",
        "index": 100,
        "pairs": 24,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-23",
        "index": 100,
        "pairs": 24,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-24",
        "index": 100,
        "pairs": 24,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-25",
        "index": 100,
        "pairs": 24,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-26",
        "index": 100,
        "pairs": 23,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-27",
        "index": 100,
        "pairs": 23,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-28",
        "index": 100,
        "pairs": 23,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-29",
        "index": 100,
        "pairs": 23,
        "dayChangePct": 0
      },
      {
        "day": "2026-09-30",
        "index": 100,
        "pairs": 19,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-01",
        "index": 100,
        "pairs": 19,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-02",
        "index": 100,
        "pairs": 19,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-03",
        "index": 100,
        "pairs": 20,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-04",
        "index": 100,
        "pairs": 20,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-05",
        "index": 100,
        "pairs": 20,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-06",
        "index": 100,
        "pairs": 20,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-07",
        "index": 100,
        "pairs": 20,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-08",
        "index": 100,
        "pairs": 21,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-09",
        "index": 100,
        "pairs": 20,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-10",
        "index": 100,
        "pairs": 20,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-11",
        "index": 100,
        "pairs": 20,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-12",
        "index": 100,
        "pairs": 21,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-13",
        "index": 100,
        "pairs": 21,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-14",
        "index": 100,
        "pairs": 21,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-15",
        "index": 100,
        "pairs": 21,
        "dayChangePct": 0
      },
      {
        "day": "2026-10-16",
        "index": 100,
        "pairs": 21,
        "dayChangePct": 0
      }
    ],
    "latest": 100,
    "day_change_pct": 0,
    "methodology": "Chained daily price index, base 100 on the first priced scan day (29 Jun 2026). The overall index is the COMPOSITE of the four buyer-tier indices (individual / pro / team&sme / enterprise): each day it moves by the equal-weighted average of the tiers' moves. Each tier index is like-for-like — only agents priced on both consecutive scan days (per-agent ratios, geometric mean, clipped to [0.2, 5]) — so composition changes (agents revealing or hiding prices) can never move it."
  },
  "top_agents": [
    {
      "agent_id": "stetos_co",
      "name": "Stetos Co",
      "url": "https://www.stetos.co/",
      "short_summary": "deploys always-on AI agents that conduct voice and chat conversations to capture customer insight and turn interviews into structured data",
      "price": {
        "commercial": {
          "entry_offer": {
            "line": "Lite",
            "monthly_native": 39.99,
            "monthly_usd": 39.99,
            "commitment": "monthly",
            "basis": "$39.99/month",
            "billing_verified": true
          },
          "currency": "USD",
          "lines": [
            {
              "name": "Free",
              "price": "$0/mo",
              "kind": "free",
              "billed": "monthly"
            },
            {
              "name": "Lite",
              "price": "$39.99/mo",
              "kind": "base_subscription",
              "billed": "monthly"
            },
            {
              "name": "Basic",
              "price": "$119.99/mo",
              "kind": "base_subscription",
              "billed": "monthly"
            },
            {
              "name": "Pro",
              "price": "$199.99/mo",
              "kind": "base_subscription",
              "billed": "monthly"
            }
          ]
        },
        "observed": true,
        "billing": "freemium",
        "lowest_monthly_usd": 39.99,
        "monthly_usd": 39.99,
        "headline": "Free plan; paid from $39.99/mo",
        "summary": "Free plan; paid from $39.99/mo. Stetos offers a freemium model with a free tier and three paid plans ranging from $39.99 to $199.99/month, scaling with agent count, sessions, and voice minutes."
      },
      "evidence_quality": "high",
      "upvotes": 0
    },
    {
      "agent_id": "veezoo_nps_analyzer",
      "name": "Veezoo Nps Analyzer",
      "url": "https://veezoo.com/solutions/nps_driver_analyzer_for_banking",
      "short_summary": "Correlates NPS scores with customer interactions, products, and touchpoints to identify drivers of promoter and detractor behavior for banking teams",
      "price": {
        "observed": false,
        "billing": "not_found",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "No public price found",
        "summary": "No public pricing was observed for the NPS Driver Analyzer; the site directs prospects to request a demo or book a call."
      },
      "evidence_quality": "high",
      "upvotes": 0
    },
    {
      "agent_id": "zeda_io",
      "name": "AI Copilot for Product Insights",
      "url": "https://zeda.io/product/product-insights",
      "short_summary": "Analyzes Voice of Customer feedback to uncover product insights, surface top requests/complaints, and generate revenue-focused roadmaps",
      "price": {
        "commercial": {
          "entry_offer": {
            "line": "Starting plan",
            "monthly_native": 499,
            "monthly_usd": 499,
            "commitment": "monthly",
            "basis": "$499/month",
            "billing_verified": true
          },
          "currency": "USD",
          "lines": [
            {
              "name": "Starting plan",
              "price": "$499/month",
              "kind": "base_subscription",
              "billed": "monthly"
            }
          ]
        },
        "observed": true,
        "billing": "subscription",
        "lowest_monthly_usd": 499,
        "monthly_usd": 499,
        "headline": "From $499/mo",
        "summary": "From $499/mo. Zeda.io pricing starts at $499/month with an annual commitment and includes access to all features plus a 14-day free trial."
      },
      "evidence_quality": "high",
      "upvotes": 0
    },
    {
      "agent_id": "amendor",
      "name": "Amendor",
      "url": "https://amendor.site",
      "short_summary": "This connector is part of a simple tool (amendor.site), which allows you to collect feedback directly from users of your website. The MCP is used to build the…",
      "price": {
        "commercial": {
          "currency": "USD",
          "lines": [
            {
              "name": "Free",
              "price": "0USD",
              "kind": "free",
              "billed": "monthly"
            }
          ]
        },
        "observed": true,
        "billing": "free",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "Free",
        "summary": "Free. The homepage exposes a $0 offer, but does not state a billing period or provide plan details."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "asklet",
      "name": "Asklet",
      "url": "https://www.sunbeam.cx",
      "short_summary": "collects customer feedback and analyses it to identify which issues are driving changes in metrics like NPS, ratings, and revenue, and recommends what to fix n…",
      "price": {
        "observed": false,
        "billing": "not_found",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "No public price found",
        "summary": "No public price found on the vendor site."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "cobbai",
      "name": "Voice of the Customer AI agents",
      "url": "https://cobbai.com/voice-of-customer",
      "short_summary": "analyzes customer interactions and feedback to detect sentiment, satisfaction, recurring issues, and signals like purchase intent or loyalty risks",
      "price": {
        "commercial": {
          "entry_offer": {
            "line": "Essential",
            "monthly_native": 29,
            "monthly_usd": 32.46,
            "commitment": "annual",
            "basis": "€29 per seat/month × 1"
          },
          "currency": "EUR",
          "notes": [
            "prices in EUR as published; USD figures are conversions at 2026-10-14"
          ],
          "lines": [
            {
              "name": "Essential",
              "price": "€29 per seat/mo, billed annually",
              "kind": "base_subscription",
              "unit": "seat",
              "billed": "annually"
            },
            {
              "name": "Advanced",
              "price": "€59 per seat/mo, billed annually",
              "kind": "base_subscription",
              "unit": "seat",
              "billed": "annually"
            },
            {
              "name": "Enterprise",
              "price": "€99 per seat/mo, billed annually",
              "kind": "base_subscription",
              "unit": "seat",
              "billed": "annually"
            }
          ]
        },
        "observed": true,
        "billing": "subscription",
        "lowest_monthly_usd": 32.46,
        "monthly_usd": 32.46,
        "headline": "From €29/mo (€29 per seat/month × 1)",
        "summary": "From €29/mo (€29 per seat/month × 1). Cobbai offers three annual-billed subscription tiers from €29 per seat per month, plus €0.15 per conversation and €0.75 per auto resolution."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "featuriq_mcp",
      "name": "Featuriq",
      "url": "https://featuriq.io",
      "short_summary": "Connect your AI assistant to Featuriq (https://featuriq.io) — the product feedback and roadmap tool for SaaS teams.\n\nWith this MCP server you can:\n- **Browse t…",
      "price": {
        "observed": false,
        "billing": "failed_to_load",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "No public price found",
        "summary": "No public price found on the vendor site."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "feedback_tools",
      "name": "Feedback Tools",
      "url": "https://feedback.tools/docs/mcp",
      "short_summary": "Customer feedback for your AI assistant: CSAT, NPS and CES scores, response search, AI themes with bugs and feature requests. Create surveys and import feedbac…",
      "price": {
        "commercial": {
          "entry_offer": {
            "line": "Standard",
            "monthly_native": 35,
            "monthly_usd": 35,
            "commitment": "monthly",
            "basis": "$35/month",
            "billing_verified": true
          },
          "annual_option": {
            "line": "Standard (annual billing)",
            "monthly_equivalent_native": 35,
            "total_native": 420
          },
          "currency": "USD",
          "lines": [
            {
              "name": "Standard",
              "price": "$35 / month",
              "kind": "base_subscription",
              "billed": "monthly"
            },
            {
              "name": "Standard (annual billing)",
              "price": "$35 / month billed annually",
              "kind": "base_subscription",
              "billed": "annually"
            },
            {
              "name": "Custom",
              "price": "Contact us",
              "kind": "custom"
            }
          ]
        },
        "observed": true,
        "billing": "subscription",
        "lowest_monthly_usd": 35,
        "monthly_usd": 35,
        "headline": "From $35/mo; $35/mo equivalent billed annually",
        "summary": "From $35/mo; $35/mo equivalent billed annually. Feedback.tools lists one Standard subscription at $35 per month per survey when billed annually, plus a custom contact-sales option for larger teams."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "harvestr_ai_feedback",
      "name": "AI-powered feedback analysis",
      "url": "https://harvestr.io/product/ai-feedback-analysis",
      "short_summary": "collects, categorizes, prioritizes, and summarizes customer feedback at scale",
      "price": {
        "commercial": {
          "entry_offer": {
            "line": "Core",
            "monthly_native": 65,
            "monthly_usd": 65,
            "commitment": "monthly",
            "basis": "$65 per editor/month × 1",
            "billing_verified": true
          },
          "currency": "USD",
          "lines": [
            {
              "name": "Core",
              "price": "$65 per editor per month; $79 per editor per month (yearly view)",
              "kind": "base_subscription",
              "unit": "editor",
              "billed": "monthly"
            },
            {
              "name": "Scale",
              "price": "$85 per editor per month; $99 per editor per month (yearly view)",
              "kind": "base_subscription",
              "unit": "editor",
              "billed": "monthly"
            },
            {
              "name": "Elite",
              "price": "Custom per editor, billed yearly",
              "kind": "custom"
            }
          ]
        },
        "observed": true,
        "billing": "subscription",
        "lowest_monthly_usd": 65,
        "monthly_usd": 65,
        "headline": "From $65/mo ($65 per editor/month × 1)",
        "summary": "From $65/mo ($65 per editor/month × 1). Harvestr offers Core and Scale subscriptions at $65 and $85 per editor per month respectively, with Elite available on a custom yearly contract and a 14-day free trial."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "jotform_ai",
      "name": "Website Testimonial Collection AI Agent template",
      "url": "https://www.jotform.com/agent-templates/website-testimonial-collection-ai-agent",
      "short_summary": "collects client testimonials and feedback through conversational AI",
      "price": {
        "observed": false,
        "billing": "not_found",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "No public price found",
        "summary": "No public pricing is shown for the Website Testimonial Collection AI Agent template."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    }
  ],
  "platforms_also_here": [
    {
      "agent_id": "relevance_ai",
      "name": "Relevance AI",
      "url": "https://relevanceai.com",
      "short_summary": "Builds and runs autonomous AI agents that execute go-to-market playbooks such as lead qualification, research, outreach, data enrichment, email triage, and cus…",
      "price": {
        "commercial": {
          "entry_offer": {
            "line": "Pro",
            "monthly_native": 19,
            "monthly_usd": 19,
            "commitment": "monthly",
            "basis": "$19/month",
            "billing_verified": true
          },
          "annual_option": {
            "line": "Pro (annual billing)",
            "monthly_equivalent_native": 17.1,
            "total_native": 205.2
          },
          "rates": [
            {
              "line": "Extra Credits",
              "per": "per 10,000 credit",
              "text": "$20 per 10,000 credit"
            }
          ],
          "currency": "USD",
          "lines": [
            {
              "name": "Free",
              "price": "$0/month",
              "kind": "free",
              "billed": "monthly"
            },
            {
              "name": "Pro",
              "price": "$19/month",
              "kind": "base_subscription",
              "billed": "monthly"
            },
            {
              "name": "Pro (annual billing)",
              "price": "$17.10/month (10% off) billed annually",
              "kind": "base_subscription",
              "billed": "annually"
            },
            {
              "name": "Team",
              "price": "$199/month",
              "kind": "base_subscription",
              "billed": "monthly"
            },
            {
              "name": "Team (annual billing)",
              "price": "$179.10/month (10% off) billed annually",
              "kind": "base_subscription",
              "billed": "annually"
            },
            {
              "name": "Business",
              "price": "$599/month",
              "kind": "base_subscription",
              "billed": "monthly"
            },
            {
              "name": "Business (annual billing)",
              "price": "$539.10/month (10% off) billed annually",
              "kind": "base_subscription",
              "billed": "annually"
            },
            {
              "name": "Enterprise",
              "price": "Custom",
              "kind": "custom"
            },
            {
              "name": "Extra Credits",
              "price": "$20 per 10,000 credits",
              "kind": "usage_rate",
              "unit": "10,000 credit",
              "billed": "usage"
            }
          ]
        },
        "observed": true,
        "billing": "freemium",
        "lowest_monthly_usd": 19,
        "monthly_usd": 19,
        "headline": "Free plan; paid from $19/mo; $17.1/mo equivalent billed annually",
        "summary": "Free plan; paid from $19/mo; $17.1/mo equivalent billed annually. Relevance AI offers a permanent free tier, paid plans from $19/month, annual-billing discounts of 10% on paid self-serve tiers, usage-based extra credits, and custom Enterprise pricing."
      },
      "home_niche": "agent-marketplace-meta",
      "also_covers": true,
      "upvotes": 0
    }
  ],
  "page_url": "https://agentery.com/market/voice-of-customer",
  "summary": {
    "niche": "voice-of-customer",
    "sector": "customer-success-support",
    "pricing_by_provider_type": {
      "headline": "Prices differ by provider type and buyer tier — no blended headline is used. Strongest cohort: Agents · Individual median $55/mo (4 providers). See benchmarks_by_provider_type_and_tier for the full matrix.",
      "benchmarks": [
        {
          "provider_type": "agent",
          "provider_type_label": "Agents",
          "buyer_tier": "individual",
          "buyer_tier_label": "Individual",
          "pricing_unit": "flat",
          "pricing_unit_label": "flat monthly",
          "comparable_provider_count": 4,
          "reliability": "low",
          "median": 55,
          "p25": null,
          "p75": null,
          "status": "median_only"
        },
        {
          "provider_type": "agent",
          "provider_type_label": "Agents",
          "buyer_tier": "pro",
          "buyer_tier_label": "Pro",
          "pricing_unit": "flat",
          "pricing_unit_label": "flat monthly",
          "comparable_provider_count": 4,
          "reliability": "low",
          "median": 172,
          "p25": null,
          "p75": null,
          "status": "median_only"
        },
        {
          "provider_type": "agent",
          "provider_type_label": "Agents",
          "buyer_tier": "team_sme",
          "buyer_tier_label": "Team / SME",
          "pricing_unit": "flat",
          "pricing_unit_label": "flat monthly",
          "comparable_provider_count": 3,
          "reliability": "low",
          "median": 499,
          "p25": null,
          "p75": null,
          "status": "median_only"
        },
        {
          "provider_type": "mcp",
          "provider_type_label": "MCP servers",
          "buyer_tier": "pro",
          "buyer_tier_label": "Pro",
          "pricing_unit": "flat",
          "pricing_unit_label": "flat monthly",
          "comparable_provider_count": 2,
          "reliability": "low",
          "median": null,
          "p25": null,
          "p75": null,
          "status": "observed_offers_only",
          "observed_offers": [
            35,
            39
          ]
        }
      ],
      "warnings": [
        "This niche currently has sufficient agent pricing but insufficient MCP pricing."
      ],
      "full_pricing_via": {
        "tool": "price_benchmark",
        "arguments": {
          "niche": "voice-of-customer"
        },
        "note": "add provider_type + buyer_tier for a specific cohort"
      }
    },
    "page_url": "https://agentery.com/market/voice-of-customer",
    "counts": {
      "listings_with_price_capture": 27,
      "listings_with_observed_public_price": 14,
      "providers_with_numeric_monthly_price_latest_scan": 10,
      "like_for_like_comparable_pairs": 10
    },
    "movement": {
      "d": {
        "published": false,
        "value_pct": null,
        "held_reason": null
      },
      "w": {
        "published": false,
        "value_pct": null,
        "held_reason": null
      },
      "m": {
        "published": false,
        "value_pct": null,
        "held_reason": null
      }
    },
    "pricing_version": "cohorts-1",
    "pricing_status": "ok",
    "pricing_by_tier": [
      {
        "tier": "individual",
        "currency": "USD",
        "period": "month",
        "unit": "flat",
        "median": 55,
        "provider_count": 4,
        "plan_observation_count": 5,
        "data_confidence": 0.32,
        "data_confidence_basis": {
          "provider_component": 0.33,
          "observation_component": 0.25,
          "provider_count": 4,
          "plan_observation_count": 5
        },
        "reliability": "low",
        "members": [
          {
            "provider": "diaform",
            "usd": 49
          },
          {
            "provider": "responsly",
            "usd": 50
          },
          {
            "provider": "olvy_ai",
            "usd": 60
          },
          {
            "provider": "stetos_co",
            "usd": 79.99
          }
        ]
      },
      {
        "tier": "pro",
        "currency": "USD",
        "period": "month",
        "unit": "flat",
        "median": 91.5,
        "provider_count": 6,
        "plan_observation_count": 7,
        "data_confidence": 0.47,
        "data_confidence_basis": {
          "provider_component": 0.5,
          "observation_component": 0.35,
          "provider_count": 6,
          "plan_observation_count": 7
        },
        "reliability": "medium",
        "members": [
          {
            "provider": "gpt_for_work",
            "usd": 25
          },
          {
            "provider": "feedback_tools",
            "usd": 35
          },
          {
            "provider": "usero",
            "usd": 39
          },
          {
            "provider": "diaform",
            "usd": 144
          },
          {
            "provider": "stetos_co",
            "usd": 199.99
          },
          {
            "provider": "responsly",
            "usd": 250
          }
        ],
        "p25": 36,
        "p75": 185.99
      },
      {
        "tier": "pro",
        "currency": "USD",
        "period": "month",
        "unit": "per_seat",
        "median": 66.13,
        "provider_count": 2,
        "plan_observation_count": 2,
        "data_confidence": 0.15,
        "data_confidence_basis": {
          "provider_component": 0.17,
          "observation_component": 0.1,
          "provider_count": 2,
          "plan_observation_count": 2
        },
        "reliability": "low",
        "members": [
          {
            "provider": "harvestr_ai_feedback",
            "usd": 65
          },
          {
            "provider": "cobbai",
            "usd": 67.26
          }
        ]
      },
      {
        "tier": "team_sme",
        "currency": "USD",
        "period": "month",
        "unit": "flat",
        "median": 369.5,
        "provider_count": 4,
        "plan_observation_count": 4,
        "data_confidence": 0.31,
        "data_confidence_basis": {
          "provider_component": 0.33,
          "observation_component": 0.2,
          "provider_count": 4,
          "plan_observation_count": 4
        },
        "reliability": "low",
        "members": [
          {
            "provider": "usero",
            "usd": 89
          },
          {
            "provider": "olvy_ai",
            "usd": 240
          },
          {
            "provider": "zeda_io",
            "usd": 499
          },
          {
            "provider": "diaform",
            "usd": 499
          }
        ]
      },
      {
        "tier": "team_sme",
        "currency": "USD",
        "period": "month",
        "unit": "per_seat",
        "median": 65,
        "provider_count": 2,
        "plan_observation_count": 2,
        "data_confidence": 0.15,
        "data_confidence_basis": {
          "provider_component": 0.17,
          "observation_component": 0.1,
          "provider_count": 2,
          "plan_observation_count": 2
        },
        "reliability": "low",
        "members": [
          {
            "provider": "gpt_for_work",
            "usd": 45
          },
          {
            "provider": "harvestr_ai_feedback",
            "usd": 85
          }
        ]
      }
    ],
    "pricing_coverage": {
      "listings_with_price_capture": 27,
      "listings_with_observed_public_price": 14,
      "normalized_observations": 23,
      "comparable_providers": 11,
      "strict_cohorts": 5,
      "exclusion_reasons": {
        "ambiguous_cadence": 4,
        "usage_not_monthly": 1,
        "promo": 2,
        "unrankable_or_unparseable": 1
      }
    },
    "pricing_note": "Provider-deduped, FX-normalized monthly medians, separated by buyer tier AND billing unit (flat/per_seat/per_user/per_agent) — incompatible units are never blended. Ranges (p25/p75) only at >=5 providers; data_confidence is provider-count-weighted. Usage-metered, promo, range, one-time and ambiguous-cadence plans are excluded.",
    "pricing_excluded_observations": {
      "ambiguous_cadence": 4,
      "usage_not_monthly": 1,
      "promo": 2,
      "unrankable_or_unparseable": 1
    },
    "billing_mix": {
      "freemium": 3,
      "subscription": 8,
      "free": 2,
      "one-time": 1
    },
    "free_tier_share": 0.36,
    "top_providers": [
      {
        "agent_id": "stetos_co",
        "name": "Stetos Co",
        "price": {
          "commercial": {
            "entry_offer": {
              "line": "Lite",
              "monthly_native": 39.99,
              "monthly_usd": 39.99,
              "commitment": "monthly",
              "basis": "$39.99/month",
              "billing_verified": true
            },
            "currency": "USD",
            "lines": [
              {
                "name": "Free",
                "price": "$0/mo",
                "kind": "free",
                "billed": "monthly"
              },
              {
                "name": "Lite",
                "price": "$39.99/mo",
                "kind": "base_subscription",
                "billed": "monthly"
              },
              {
                "name": "Basic",
                "price": "$119.99/mo",
                "kind": "base_subscription",
                "billed": "monthly"
              },
              {
                "name": "Pro",
                "price": "$199.99/mo",
                "kind": "base_subscription",
                "billed": "monthly"
              }
            ]
          },
          "observed": true,
          "billing": "freemium",
          "lowest_monthly_usd": 39.99,
          "monthly_usd": 39.99,
          "headline": "Free plan; paid from $39.99/mo",
          "summary": "Free plan; paid from $39.99/mo. Stetos offers a freemium model with a free tier and three paid plans ranging from $39.99 to $199.99/month, scaling with agent count, sessions, and voice minutes."
        },
        "observed": true
      },
      {
        "agent_id": "veezoo_nps_analyzer",
        "name": "Veezoo Nps Analyzer",
        "price": {
          "observed": false,
          "billing": "not_found",
          "lowest_monthly_usd": null,
          "monthly_usd": null,
          "headline": "No public price found",
          "summary": "No public pricing was observed for the NPS Driver Analyzer; the site directs prospects to request a demo or book a call."
        },
        "observed": false
      },
      {
        "agent_id": "zeda_io",
        "name": "AI Copilot for Product Insights",
        "price": {
          "commercial": {
            "entry_offer": {
              "line": "Starting plan",
              "monthly_native": 499,
              "monthly_usd": 499,
              "commitment": "monthly",
              "basis": "$499/month",
              "billing_verified": true
            },
            "currency": "USD",
            "lines": [
              {
                "name": "Starting plan",
                "price": "$499/month",
                "kind": "base_subscription",
                "billed": "monthly"
              }
            ]
          },
          "observed": true,
          "billing": "subscription",
          "lowest_monthly_usd": 499,
          "monthly_usd": 499,
          "headline": "From $499/mo",
          "summary": "From $499/mo. Zeda.io pricing starts at $499/month with an annual commitment and includes access to all features plus a 14-day free trial."
        },
        "observed": true
      },
      {
        "agent_id": "amendor",
        "name": "Amendor",
        "price": {
          "commercial": {
            "currency": "USD",
            "lines": [
              {
                "name": "Free",
                "price": "0USD",
                "kind": "free",
                "billed": "monthly"
              }
            ]
          },
          "observed": true,
          "billing": "free",
          "lowest_monthly_usd": null,
          "monthly_usd": null,
          "headline": "Free",
          "summary": "Free. The homepage exposes a $0 offer, but does not state a billing period or provide plan details."
        },
        "observed": true
      },
      {
        "agent_id": "asklet",
        "name": "Asklet",
        "price": {
          "observed": false,
          "billing": "not_found",
          "lowest_monthly_usd": null,
          "monthly_usd": null,
          "headline": "No public price found",
          "summary": "No public price found on the vendor site."
        },
        "observed": false
      }
    ],
    "suggested_next_calls": [
      {
        "tool": "price_benchmark",
        "arguments": {
          "niche": "voice-of-customer"
        },
        "purpose": "full observed price distribution + per-tier medians for this niche"
      },
      {
        "tool": "niche_report",
        "arguments": {
          "niche": "voice-of-customer",
          "response_mode": "full"
        },
        "purpose": "the complete report incl. index series and tier decomposition"
      },
      {
        "tool": "suggest_alternatives",
        "arguments": {
          "agent_id": "stetos_co"
        },
        "purpose": "comparable (optionally cheaper) providers to a named agent"
      },
      {
        "tool": "get_agent_profile",
        "arguments": {
          "agent_id": "stetos_co"
        },
        "purpose": "full profile, integrations and pricing for one provider"
      }
    ]
  }
}
Full market

13 providers, one sortable view

Dense enough for many listings; progressive disclosure keeps mobile usable.

ProviderTypeFromVs niche medianLiveness
Stetos Codeploys always-on AI agents that conduct voice and chat conversations to capture customer insight and turn interviews into structured data
agent$39.99from / mo56.3% below100% liveagent56.3% below median100% live
AI Copilot for Product InsightsAnalyzes Voice of Customer feedback to uncover product insights, surface top requests/complaints, and generate revenue-focused roadmaps
agent$499from / mo445.4% above0% liveagent445.4% above median0% live
AmendorThis connector is part of a simple tool (amendor.site), which allows you to collect feedback directly from users of your website. The MCP is used to build the…
mcpFreefree to use—100% livemcp100% live
Voice of the Customer AI agentsanalyzes customer interactions and feedback to detect sentiment, satisfaction, recurring issues, and signals like purchase intent or loyalty risks
agent$32.46from / mo64.5% below100% liveagent64.5% below median100% live
Feedback ToolsCustomer feedback for your AI assistant: CSAT, NPS and CES scores, response search, AI themes with bugs and feature requests. Create surveys and import feedbac…
mcp$35from / mo61.7% below100% livemcp61.7% below median100% live
AI-powered feedback analysiscollects, categorizes, prioritizes, and summarizes customer feedback at scale
agent$65from / mo29% below100% liveagent29% below median100% live
SuggestionboxSuggestionBox.tips is the world’s suggestion box. Tell any business what you think, privately: a suggestion, a problem or a compliment. Only the business reads…
mcpFreefree to use—100% livemcp100% live
UseroUsero is a user feedback tool for startup teams. The MCP server gives an agent read access to the feedback inbox, the AI clusters with verbatim quotes, hosted…
mcp$39from / mo57.4% below100% livemcp57.4% below median100% live
DiaformAI interviewer agent that transforms static forms into conversational interviews. Conducts automated customer research, churn surveys, and feedback collection…
agent$49from / mo46.4% below100% liveagent46.4% below median100% live
Gpt For WorkAI agent for bulk feedback analysis in spreadsheets. Performs sentiment analysis, topic tagging, quality filtering, and translation of customer feedback at sca…
agent$25from / mo72.7% below100% liveagent72.7% below median100% live
Olvy AiAI-powered customer feedback analysis platform with Auto-Listener agent that identifies genuine feedback across channels, performs sentiment analysis, thematic…
agent$60from / mo34.4% below100% liveagent34.4% below median100% live
ResponslyCustomer feedback platform with Athena AI Agent for analyzing feedback, identifying trends, monitoring NPS and CSAT changes, generating reports, and recommendi…
agent$50from / mo45.4% below100% liveagent45.4% below median100% live
Siena InsightsAI-powered voice of customer (VoC) software that analyzes customer feedback across channels to identify sentiment trends, categorize messages, and provide conv…
agent$750from / mo719.7% above100% liveagent719.7% above median100% live
Showing only providers with a published price or a free plan. $29 = lowest observed monthly · Free = free to use · Free tier = free plan + paid options.