Voice Of Customer

{
  "niche": "voice-of-customer",
  "parent_sector": "customer-success-support",
  "provider_type_pricing": {
    "slug": "voice-of-customer",
    "pricing_basis": "lowest_observed_monthly_usd",
    "provider_type_methodology": "commercial-form-v2",
    "provider_type_methodology_published_at": "2026-07-31",
    "blended": {
      "median": 39.67,
      "p25": 20.39,
      "p75": 57.25,
      "providers": 10
    },
    "by_provider_type": {
      "agent": {
        "median": 39.99,
        "p25": null,
        "p75": null,
        "providers": 9,
        "publishable": true,
        "confidence": "moderate"
      },
      "mcp": {
        "median": null,
        "p25": null,
        "p75": null,
        "providers": 1,
        "publishable": false,
        "confidence": "insufficient",
        "reason": "Fewer than three comparable priced MCP servers are available."
      }
    },
    "recommended_cohort": null,
    "recommendation_reason": "Choose the cohort according to the commercial delivery type being assessed.",
    "fallback_context": null,
    "context_note": null
  },
  "crowding_level": "crowded",
  "observed_node_count": 26,
  "adjacent_niches": [
    "meeting-notes-transcription",
    "customer-support-tier1",
    "churn-prediction-intervention",
    "ticket-triage-routing",
    "ai-scheduling-assistant",
    "technical-support-document-agent"
  ],
  "market_pulse": {
    "pulse": 36,
    "drivers": [
      "enterprise money present",
      "2 new builders in 30d"
    ],
    "price_move_30d_pct": -16.2,
    "money_share": 0.5,
    "entry_rate": 0.06666666666666667,
    "alive_share": 0.9629629629629629
  },
  "price_move": {
    "d_pct": 0,
    "w_pct": 0,
    "m_pct": 0,
    "comparable_agents": 10,
    "quarantined_agents": 1,
    "confidence": "high",
    "published": {
      "d": false,
      "w": false,
      "m": false
    },
    "held_reason": {
      "d": null,
      "w": null,
      "m": null
    },
    "driver": {
      "d": null,
      "w": null,
      "m": null
    },
    "tier_contribution": {
      "d": {
        "individual": 0,
        "pro": 0,
        "team_sme": 0,
        "enterprise": 0
      },
      "w": {
        "individual": 0,
        "pro": 0,
        "team_sme": 0,
        "enterprise": 0
      },
      "m": {
        "individual": 0,
        "pro": 0,
        "team_sme": 0,
        "enterprise": 0
      }
    },
    "tier_series": {
      "individual": [
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100
      ],
      "pro": [
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100
      ],
      "team_sme": [
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100
      ],
      "enterprise": [
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100,
        100
      ]
    },
    "tier_own_move": {
      "d": {
        "individual": 0,
        "pro": 0,
        "team_sme": 0,
        "enterprise": 0
      },
      "w": {
        "individual": 0,
        "pro": 0,
        "team_sme": 0,
        "enterprise": 0
      },
      "m": {
        "individual": 0,
        "pro": 0,
        "team_sme": 0,
        "enterprise": 0
      }
    },
    "tier_agents": {
      "individual": 7,
      "pro": 7,
      "team_sme": 4,
      "enterprise": 1
    },
    "obs_range": {
      "d": null,
      "w": null,
      "m": null
    },
    "tier_obs_range": {
      "d": {
        "individual": null,
        "pro": null,
        "team_sme": null,
        "enterprise": null
      },
      "w": {
        "individual": null,
        "pro": null,
        "team_sme": null,
        "enterprise": null
      },
      "m": {
        "individual": null,
        "pro": null,
        "team_sme": null,
        "enterprise": null
      }
    }
  },
  "pricing": {
    "sampleSize": 25,
    "observed": 12,
    "byPersona": {
      "free": {
        "n": 5,
        "nPriced": 1,
        "reliability": "none",
        "median": 14,
        "p25": 14,
        "p75": 14,
        "min": 14,
        "max": 14,
        "mean": 14,
        "stdev": 0,
        "usageShare": 0.2
      },
      "individual": {
        "n": 14,
        "nPriced": 11,
        "reliability": "medium",
        "median": 49,
        "p25": 19.5,
        "p75": 60.5,
        "min": 0.1,
        "max": 119.99,
        "mean": 45.41,
        "stdev": 35.53,
        "usageShare": 0.29
      },
      "pro": {
        "n": 12,
        "nPriced": 12,
        "reliability": "high",
        "median": 94,
        "p25": 37.75,
        "p75": 154,
        "min": 4.92,
        "max": 349,
        "mean": 111.08,
        "stdev": 98.8,
        "usageShare": 0.08
      },
      "team_sme": {
        "n": 5,
        "nPriced": 5,
        "reliability": "medium",
        "median": 240,
        "p25": 149,
        "p75": 299,
        "min": 85,
        "max": 499,
        "mean": 254.4,
        "stdev": 159.56,
        "usageShare": 0.2
      },
      "enterprise": {
        "n": 6,
        "nPriced": 1,
        "reliability": "none",
        "median": 8.25,
        "p25": 8.25,
        "p75": 8.25,
        "min": 8.25,
        "max": 8.25,
        "mean": 8.25,
        "stdev": 0,
        "usageShare": 0
      }
    },
    "byPersonaMonthly": {
      "free": {
        "nMonthly": 1,
        "p25": null,
        "median": null,
        "p75": null,
        "confidence": "none",
        "usageShare": 0.2,
        "mixedBilling": true,
        "monthlyComparable": false
      },
      "individual": {
        "nMonthly": 7,
        "p25": 44.5,
        "median": 49,
        "p75": 60.5,
        "confidence": "medium",
        "usageShare": 0.29,
        "mixedBilling": true,
        "monthlyComparable": true
      },
      "pro": {
        "nMonthly": 11,
        "p25": 36.5,
        "median": 89,
        "p75": 149,
        "confidence": "medium",
        "usageShare": 0.08,
        "mixedBilling": true,
        "monthlyComparable": true
      },
      "team_sme": {
        "nMonthly": 4,
        "p25": 133,
        "median": 194.5,
        "p75": 304.75,
        "confidence": "low",
        "usageShare": 0.2,
        "mixedBilling": true,
        "monthlyComparable": true
      },
      "enterprise": {
        "nMonthly": 1,
        "p25": null,
        "median": null,
        "p75": null,
        "confidence": "none",
        "usageShare": 0,
        "mixedBilling": false,
        "monthlyComparable": false
      }
    },
    "byTierCohorts": {
      "status": "ok",
      "cohorts": [
        {
          "tier": "individual",
          "currency": "USD",
          "period": "month",
          "unit": "flat",
          "median": 54.5,
          "provider_count": 6,
          "plan_observation_count": 7,
          "data_confidence": 0.47,
          "data_confidence_basis": {
            "provider_component": 0.5,
            "observation_component": 0.35,
            "provider_count": 6,
            "plan_observation_count": 7
          },
          "reliability": "medium",
          "members": [
            {
              "provider": "public",
              "usd": 10
            },
            {
              "provider": "arahi_veterinary_feedback",
              "usd": 49
            },
            {
              "provider": "diaform",
              "usd": 49
            },
            {
              "provider": "olvy_ai",
              "usd": 60
            },
            {
              "provider": "responsly",
              "usd": 61
            },
            {
              "provider": "stetos_co",
              "usd": 79.99
            }
          ],
          "p25": 49,
          "p75": 60.75
        },
        {
          "tier": "pro",
          "currency": "USD",
          "period": "month",
          "unit": "flat",
          "median": 121.5,
          "provider_count": 6,
          "plan_observation_count": 9,
          "data_confidence": 0.49,
          "data_confidence_basis": {
            "provider_component": 0.5,
            "observation_component": 0.45,
            "provider_count": 6,
            "plan_observation_count": 9
          },
          "reliability": "medium",
          "members": [
            {
              "provider": "proofling",
              "usd": 16
            },
            {
              "provider": "jotform_ai",
              "usd": 44.46
            },
            {
              "provider": "responsly",
              "usd": 99
            },
            {
              "provider": "diaform",
              "usd": 144
            },
            {
              "provider": "stetos_co",
              "usd": 199.99
            },
            {
              "provider": "arahi_veterinary_feedback",
              "usd": 349
            }
          ],
          "p25": 58.1,
          "p75": 185.99
        },
        {
          "tier": "pro",
          "currency": "USD",
          "period": "month",
          "unit": "per_seat",
          "median": 66.13,
          "provider_count": 2,
          "plan_observation_count": 2,
          "data_confidence": 0.15,
          "data_confidence_basis": {
            "provider_component": 0.17,
            "observation_component": 0.1,
            "provider_count": 2,
            "plan_observation_count": 2
          },
          "reliability": "low",
          "members": [
            {
              "provider": "harvestr_ai_feedback",
              "usd": 65
            },
            {
              "provider": "cobbai",
              "usd": 67.26
            }
          ]
        },
        {
          "tier": "team_sme",
          "currency": "USD",
          "period": "month",
          "unit": "flat",
          "median": 240,
          "provider_count": 3,
          "plan_observation_count": 3,
          "data_confidence": 0.23,
          "data_confidence_basis": {
            "provider_component": 0.25,
            "observation_component": 0.15,
            "provider_count": 3,
            "plan_observation_count": 3
          },
          "reliability": "low",
          "members": [
            {
              "provider": "arahi_veterinary_feedback",
              "usd": 149
            },
            {
              "provider": "olvy_ai",
              "usd": 240
            },
            {
              "provider": "diaform",
              "usd": 499
            }
          ]
        }
      ],
      "rejected": {
        "unrankable_or_unparseable": 1,
        "usage_not_monthly": 5,
        "free_or_zero": 3,
        "ambiguous_cadence": 4
      },
      "evidence": {
        "status": "ok",
        "single_observations": [],
        "observed_offers": [
          {
            "billing": "monthly",
            "unit": "flat",
            "count": 19,
            "offers": [
              {
                "provider": "arahi_veterinary_feedback",
                "tier": "individual",
                "billing": "monthly",
                "unit": "flat",
                "price": "$49/mo",
                "monthly_usd": 49
              },
              {
                "provider": "arahi_veterinary_feedback",
                "tier": "team_sme",
                "billing": "monthly",
                "unit": "flat",
                "price": "$149/mo",
                "monthly_usd": 149
              },
              {
                "provider": "arahi_veterinary_feedback",
                "tier": "pro",
                "billing": "monthly",
                "unit": "flat",
                "price": "$349/mo",
                "monthly_usd": 349
              },
              {
                "provider": "diaform",
                "tier": "individual",
                "billing": "monthly",
                "unit": "flat",
                "price": "$49/mo",
                "monthly_usd": 49
              },
              {
                "provider": "diaform",
                "tier": "pro",
                "billing": "monthly",
                "unit": "flat",
                "price": "$89/mo",
                "monthly_usd": 89
              },
              {
                "provider": "diaform",
                "tier": "pro",
                "billing": "monthly",
                "unit": "flat",
                "price": "$199/mo",
                "monthly_usd": 199
              },
              {
                "provider": "diaform",
                "tier": "team_sme",
                "billing": "monthly",
                "unit": "flat",
                "price": "$499/mo",
                "monthly_usd": 499
              },
              {
                "provider": "jotform_ai",
                "tier": "pro",
                "billing": "monthly",
                "unit": "flat",
                "price": "€ 34 /mo",
                "monthly_usd": 38.76
              },
              {
                "provider": "jotform_ai",
                "tier": "pro",
                "billing": "monthly",
                "unit": "flat",
                "price": "€ 39 /mo",
                "monthly_usd": 44.46
              },
              {
                "provider": "jotform_ai",
                "tier": "pro",
                "billing": "monthly",
                "unit": "flat",
                "price": "€ 99 /mo",
                "monthly_usd": 112.86
              },
              {
                "provider": "olvy_ai",
                "tier": "individual",
                "billing": "monthly",
                "unit": "flat",
                "price": "$60/month",
                "monthly_usd": 60
              },
              {
                "provider": "olvy_ai",
                "tier": "team_sme",
                "billing": "monthly",
                "unit": "flat",
                "price": "$240/month",
                "monthly_usd": 240
              },
              {
                "provider": "proofling",
                "tier": "pro",
                "billing": "monthly",
                "unit": "flat",
                "price": "$16/month",
                "monthly_usd": 16
              },
              {
                "provider": "public",
                "tier": "individual",
                "billing": "monthly",
                "unit": "flat",
                "price": "$10/mo",
                "monthly_usd": 10
              },
              {
                "provider": "responsly",
                "tier": "individual",
                "billing": "monthly",
                "unit": "flat",
                "price": "$61/m",
                "monthly_usd": 61
              },
              {
                "provider": "responsly",
                "tier": "pro",
                "billing": "monthly",
                "unit": "flat",
                "price": "$99/m",
                "monthly_usd": 99
              },
              {
                "provider": "stetos_co",
                "tier": "individual",
                "billing": "monthly",
                "unit": "flat",
                "price": "$39.99/mo",
                "monthly_usd": 39.99
              },
              {
                "provider": "stetos_co",
                "tier": "individual",
                "billing": "monthly",
                "unit": "flat",
                "price": "$119.99/mo",
                "monthly_usd": 119.99
              },
              {
                "provider": "stetos_co",
                "tier": "pro",
                "billing": "monthly",
                "unit": "flat",
                "price": "$199.99/mo",
                "monthly_usd": 199.99
              }
            ]
          },
          {
            "billing": "monthly",
            "unit": "per_seat",
            "count": 5,
            "offers": [
              {
                "provider": "cobbai",
                "tier": "individual",
                "billing": "monthly",
                "unit": "per_seat",
                "price": "€29 per seat/mo, billed annually",
                "monthly_usd": 33.06
              },
              {
                "provider": "cobbai",
                "tier": "pro",
                "billing": "monthly",
                "unit": "per_seat",
                "price": "€59 per seat/mo, billed annually",
                "monthly_usd": 67.26
              },
              {
                "provider": "cobbai",
                "tier": "enterprise",
                "billing": "monthly",
                "unit": "per_seat",
                "price": "€99 per seat/mo, billed annually",
                "monthly_usd": 112.86
              },
              {
                "provider": "harvestr_ai_feedback",
                "tier": "pro",
                "billing": "monthly",
                "unit": "per_seat",
                "price": "$65 per editor per month; $79 per editor per month (yearly view)",
                "monthly_usd": 65
              },
              {
                "provider": "harvestr_ai_feedback",
                "tier": "team_sme",
                "billing": "monthly",
                "unit": "per_seat",
                "price": "$85 per editor per month; $99 per editor per month (yearly view)",
                "monthly_usd": 85
              }
            ]
          },
          {
            "billing": "usage",
            "unit": "flat",
            "count": 5,
            "offers": [
              {
                "provider": "gpt_for_work",
                "tier": "individual",
                "billing": "usage",
                "unit": "flat",
                "price": "$29",
                "monthly_usd": null
              },
              {
                "provider": "gpt_for_work",
                "tier": "individual",
                "billing": "usage",
                "unit": "flat",
                "price": "$79",
                "monthly_usd": null
              },
              {
                "provider": "gpt_for_work",
                "tier": "pro",
                "billing": "usage",
                "unit": "flat",
                "price": "$139",
                "monthly_usd": null
              },
              {
                "provider": "gpt_for_work",
                "tier": "team_sme",
                "billing": "usage",
                "unit": "flat",
                "price": "$299+",
                "monthly_usd": null
              },
              {
                "provider": "public",
                "tier": "individual",
                "billing": "usage",
                "unit": "flat",
                "price": "$0.10 / 1K RPCs",
                "monthly_usd": null
              }
            ]
          },
          {
            "billing": "unspecified_period",
            "unit": "flat",
            "count": 4,
            "offers": [
              {
                "provider": "jotform_ai",
                "tier": "enterprise",
                "billing": "unspecified_period",
                "unit": "flat",
                "price": "Custom Price",
                "monthly_usd": null
              },
              {
                "provider": "olvy_ai",
                "tier": "enterprise",
                "billing": "unspecified_period",
                "unit": "flat",
                "price": "Let's Talk",
                "monthly_usd": null
              },
              {
                "provider": "public",
                "tier": "enterprise",
                "billing": "unspecified_period",
                "unit": "flat",
                "price": "Contact us",
                "monthly_usd": null
              },
              {
                "provider": "responsly",
                "tier": "enterprise",
                "billing": "unspecified_period",
                "unit": "flat",
                "price": "Contact sales",
                "monthly_usd": null
              }
            ]
          }
        ],
        "coverage": {
          "priced_providers": 11,
          "normalized_observations": 24,
          "comparable_providers": 10,
          "strict_cohorts": 4,
          "exclusion_reasons": {
            "unrankable_or_unparseable": 1,
            "usage_not_monthly": 5,
            "free_or_zero": 3,
            "ambiguous_cadence": 4
          }
        }
      }
    },
    "billingMix": {
      "subscription": 4,
      "freemium": 6,
      "usage": 1,
      "free": 1
    },
    "freeTierShare": 0.58,
    "medianLowestUsd": 42.76
  },
  "movement": {
    "niche": "voice-of-customer",
    "sector": "customer-success-support",
    "pricedNow": 10,
    "pairs": 9,
    "repriced": [
      {
        "handle": "diaform",
        "from": 49,
        "to": 14,
        "pct": -71.4
      },
      {
        "handle": "cobbai",
        "from": 33.51,
        "to": 33.56,
        "pct": 0.1
      }
    ],
    "newlyPriced": [
      "jotform_ai"
    ],
    "droppedFromPriced": [],
    "likeForLikePct": -13,
    "kind": "mixed",
    "narrative": "Repricing + composition: 2 agents repriced — 1 up, 1 down; 1 newly published pricing."
  },
  "index_series": {
    "series": [
      {
        "day": "2026-07-19",
        "index": 100,
        "pairs": 15,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-20",
        "index": 100,
        "pairs": 15,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-21",
        "index": 100,
        "pairs": 15,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-22",
        "index": 100,
        "pairs": 15,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-23",
        "index": 100,
        "pairs": 15,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-24",
        "index": 100,
        "pairs": 15,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-25",
        "index": 100,
        "pairs": 15,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-26",
        "index": 100,
        "pairs": 17,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-27",
        "index": 100,
        "pairs": 17,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-28",
        "index": 100,
        "pairs": 17,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-29",
        "index": 100,
        "pairs": 17,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-30",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-07-31",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-01",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-02",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-03",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-04",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-05",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-06",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-07",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-08",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-09",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-10",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-11",
        "index": 100,
        "pairs": 17,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-12",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-13",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-14",
        "index": 100,
        "pairs": 16,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-15",
        "index": 100,
        "pairs": 19,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-16",
        "index": 100,
        "pairs": 19,
        "dayChangePct": 0
      },
      {
        "day": "2026-08-17",
        "index": 100,
        "pairs": 19,
        "dayChangePct": 0
      }
    ],
    "latest": 100,
    "day_change_pct": 0,
    "methodology": "Chained daily price index, base 100 on the first priced scan day (29 Jun 2026). The overall index is the COMPOSITE of the four buyer-tier indices (individual / pro / team&sme / enterprise): each day it moves by the equal-weighted average of the tiers' moves. Each tier index is like-for-like — only agents priced on both consecutive scan days (per-agent ratios, geometric mean, clipped to [0.2, 5]) — so composition changes (agents revealing or hiding prices) can never move it."
  },
  "top_agents": [
    {
      "agent_id": "stetos_co",
      "name": "Stetos Co",
      "url": "https://www.stetos.co/",
      "short_summary": "deploys always-on AI agents that conduct voice and chat conversations to capture customer insight and turn interviews into structured data",
      "price": {
        "observed": true,
        "billing": "freemium",
        "lowest_monthly_usd": 39.99,
        "monthly_usd": 39.99,
        "headline": "Free tier, then from $39.99/mo",
        "summary": "Free tier, then from $39.99/mo. Stetos offers a freemium model with a free tier and three paid plans ranging from $39.99 to $199.99/month, scaling with agent count, sessions, and voice minutes."
      },
      "evidence_quality": "high",
      "upvotes": 0
    },
    {
      "agent_id": "veezoo_nps_analyzer",
      "name": "Veezoo Nps Analyzer",
      "url": "https://veezoo.com/solutions/nps_driver_analyzer_for_banking",
      "short_summary": "Correlates NPS scores with customer interactions, products, and touchpoints to identify drivers of promoter and detractor behavior for banking teams",
      "price": {
        "observed": false,
        "billing": "freemium",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "No public price found",
        "summary": "Veezoo offers custom annually billed Pro and Enterprise plans with included credits, while dashboard-only Readers are always free."
      },
      "evidence_quality": "high",
      "upvotes": 0
    },
    {
      "agent_id": "zeda_io",
      "name": "AI Copilot for Product Insights",
      "url": "https://zeda.io/product/product-insights",
      "short_summary": "Analyzes Voice of Customer feedback to uncover product insights, surface top requests/complaints, and generate revenue-focused roadmaps",
      "price": {
        "observed": false,
        "billing": "not_found",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "No public price found",
        "summary": "No public price found on the vendor site."
      },
      "evidence_quality": "high",
      "upvotes": 0
    },
    {
      "agent_id": "amendor",
      "name": "Amendor",
      "url": "https://amendor.site",
      "short_summary": "This connector is part of a simple tool (amendor.site), which allows you to collect feedback directly from users of your website. The MCP is used to build the…",
      "price": {
        "observed": true,
        "billing": "free",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "Free",
        "summary": "The homepage exposes a $0 offer, but does not state a billing period or provide plan details."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "asklet",
      "name": "Asklet",
      "url": "https://www.sunbeam.cx",
      "short_summary": "collects customer feedback and analyses it to identify which issues are driving changes in metrics like NPS, ratings, and revenue, and recommends what to fix n…",
      "price": {
        "observed": false,
        "billing": "not_found",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "No public price found",
        "summary": "No public price found on the vendor site."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "cobbai",
      "name": "Voice of the Customer AI agents",
      "url": "https://cobbai.com/voice-of-customer",
      "short_summary": "analyzes customer interactions and feedback to detect sentiment, satisfaction, recurring issues, and signals like purchase intent or loyalty risks",
      "price": {
        "observed": true,
        "billing": "subscription",
        "lowest_monthly_usd": 33.56,
        "monthly_usd": 38.83,
        "headline": "From $33.56/mo",
        "summary": "From $33.56/mo. Cobbai offers three annual-billed subscription tiers from €29 per seat per month, plus €0.15 per conversation and €0.75 per auto resolution."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "featuriq_mcp",
      "name": "Featuriq",
      "url": "https://featuriq.io",
      "short_summary": "Connect your AI assistant to Featuriq (https://featuriq.io) — the product feedback and roadmap tool for SaaS teams.\n\nWith this MCP server you can:\n- **Browse t…",
      "price": {
        "observed": false,
        "billing": "failed_to_load",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "No public price found",
        "summary": "No public price found on the vendor site."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "harvestr_ai_feedback",
      "name": "AI-powered feedback analysis",
      "url": "https://harvestr.io/product/ai-feedback-analysis",
      "short_summary": "collects, categorizes, prioritizes, and summarizes customer feedback at scale",
      "price": {
        "observed": true,
        "billing": "subscription",
        "lowest_monthly_usd": 65,
        "monthly_usd": 65,
        "headline": "From $65/mo",
        "summary": "From $65/mo. Harvestr offers Core and Scale subscriptions at $65 and $85 per editor per month respectively, with Elite available on a custom yearly contract and a 14-day free trial."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "jotform_ai",
      "name": "Website Testimonial Collection AI Agent template",
      "url": "https://www.jotform.com/agent-templates/website-testimonial-collection-ai-agent",
      "short_summary": "collects client testimonials and feedback through conversational AI",
      "price": {
        "observed": true,
        "billing": "freemium",
        "lowest_monthly_usd": 39.34,
        "monthly_usd": 45.52,
        "headline": "Free tier, then from $39.34/mo",
        "summary": "Free tier, then from $39.34/mo. Jotform AI Agents offers a free Starter plan, paid Bronze through Gold plans priced at €34–€99 per month when billed annually, and a custom-priced Enterprise plan."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    },
    {
      "agent_id": "voice_intel",
      "name": "VoiceIntel",
      "url": "https://voice-intel-mcp.vercel.app",
      "short_summary": "VoiceIntel is a premium micro-service from the M2MCent factory, configured as a Model Context Protocol (MCP) server. Functionality: Analizador de Sentimiento y…",
      "price": {
        "observed": false,
        "billing": "not_found",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "No public price found",
        "summary": "No public price found on the vendor site."
      },
      "evidence_quality": "medium",
      "upvotes": 0
    }
  ],
  "platforms_also_here": [
    {
      "agent_id": "relevance_ai",
      "name": "Relevance AI",
      "url": "https://relevanceai.com",
      "short_summary": "Builds and runs autonomous AI agents that execute go-to-market playbooks such as lead qualification, research, outreach, data enrichment, email triage, and cus…",
      "price": {
        "observed": false,
        "billing": "unknown",
        "lowest_monthly_usd": null,
        "monthly_usd": null,
        "headline": "No public price found",
        "summary": "No public price found on the vendor site."
      },
      "home_niche": "agent-marketplace-meta",
      "also_covers": true,
      "upvotes": 0
    }
  ],
  "page_url": "https://agentery.com/market/voice-of-customer",
  "summary": {
    "niche": "voice-of-customer",
    "sector": "customer-success-support",
    "pricing_by_provider_type": {
      "headline": "Prices differ by provider type and buyer tier — no blended headline is used. Strongest cohort: Agents · Pro median $122/mo (6 providers). See benchmarks_by_provider_type_and_tier for the full matrix.",
      "benchmarks": [
        {
          "provider_type": "agent",
          "provider_type_label": "Agents",
          "buyer_tier": "pro",
          "buyer_tier_label": "Pro",
          "pricing_unit": "flat",
          "pricing_unit_label": "flat monthly",
          "comparable_provider_count": 6,
          "reliability": "medium",
          "median": 121.5,
          "p25": 58.1,
          "p75": 185.99,
          "status": "ok"
        },
        {
          "provider_type": "agent",
          "provider_type_label": "Agents",
          "buyer_tier": "individual",
          "buyer_tier_label": "Individual",
          "pricing_unit": "flat",
          "pricing_unit_label": "flat monthly",
          "comparable_provider_count": 5,
          "reliability": "medium",
          "median": 60,
          "p25": 49,
          "p75": 61,
          "status": "ok"
        },
        {
          "provider_type": "agent",
          "provider_type_label": "Agents",
          "buyer_tier": "team_sme",
          "buyer_tier_label": "Team / SME",
          "pricing_unit": "flat",
          "pricing_unit_label": "flat monthly",
          "comparable_provider_count": 3,
          "reliability": "low",
          "median": 240,
          "p25": null,
          "p75": null,
          "status": "median_only"
        }
      ],
      "warnings": [
        "This niche currently has sufficient agent pricing but insufficient MCP pricing."
      ],
      "full_pricing_via": {
        "tool": "price_benchmark",
        "arguments": {
          "niche": "voice-of-customer"
        },
        "note": "add provider_type + buyer_tier for a specific cohort"
      }
    },
    "page_url": "https://agentery.com/market/voice-of-customer",
    "counts": {
      "listings_with_price_capture": 25,
      "listings_with_observed_public_price": 12,
      "providers_with_numeric_monthly_price_latest_scan": 10,
      "like_for_like_comparable_pairs": 9
    },
    "movement": {
      "d": {
        "published": false,
        "value_pct": null,
        "held_reason": null
      },
      "w": {
        "published": false,
        "value_pct": null,
        "held_reason": null
      },
      "m": {
        "published": false,
        "value_pct": null,
        "held_reason": null
      }
    },
    "pricing_version": "cohorts-1",
    "pricing_status": "ok",
    "pricing_by_tier": [
      {
        "tier": "individual",
        "currency": "USD",
        "period": "month",
        "unit": "flat",
        "median": 54.5,
        "provider_count": 6,
        "plan_observation_count": 7,
        "data_confidence": 0.47,
        "data_confidence_basis": {
          "provider_component": 0.5,
          "observation_component": 0.35,
          "provider_count": 6,
          "plan_observation_count": 7
        },
        "reliability": "medium",
        "members": [
          {
            "provider": "public",
            "usd": 10
          },
          {
            "provider": "arahi_veterinary_feedback",
            "usd": 49
          },
          {
            "provider": "diaform",
            "usd": 49
          },
          {
            "provider": "olvy_ai",
            "usd": 60
          },
          {
            "provider": "responsly",
            "usd": 61
          },
          {
            "provider": "stetos_co",
            "usd": 79.99
          }
        ],
        "p25": 49,
        "p75": 60.75
      },
      {
        "tier": "pro",
        "currency": "USD",
        "period": "month",
        "unit": "flat",
        "median": 121.5,
        "provider_count": 6,
        "plan_observation_count": 9,
        "data_confidence": 0.49,
        "data_confidence_basis": {
          "provider_component": 0.5,
          "observation_component": 0.45,
          "provider_count": 6,
          "plan_observation_count": 9
        },
        "reliability": "medium",
        "members": [
          {
            "provider": "proofling",
            "usd": 16
          },
          {
            "provider": "jotform_ai",
            "usd": 44.46
          },
          {
            "provider": "responsly",
            "usd": 99
          },
          {
            "provider": "diaform",
            "usd": 144
          },
          {
            "provider": "stetos_co",
            "usd": 199.99
          },
          {
            "provider": "arahi_veterinary_feedback",
            "usd": 349
          }
        ],
        "p25": 58.1,
        "p75": 185.99
      },
      {
        "tier": "pro",
        "currency": "USD",
        "period": "month",
        "unit": "per_seat",
        "median": 66.13,
        "provider_count": 2,
        "plan_observation_count": 2,
        "data_confidence": 0.15,
        "data_confidence_basis": {
          "provider_component": 0.17,
          "observation_component": 0.1,
          "provider_count": 2,
          "plan_observation_count": 2
        },
        "reliability": "low",
        "members": [
          {
            "provider": "harvestr_ai_feedback",
            "usd": 65
          },
          {
            "provider": "cobbai",
            "usd": 67.26
          }
        ]
      },
      {
        "tier": "team_sme",
        "currency": "USD",
        "period": "month",
        "unit": "flat",
        "median": 240,
        "provider_count": 3,
        "plan_observation_count": 3,
        "data_confidence": 0.23,
        "data_confidence_basis": {
          "provider_component": 0.25,
          "observation_component": 0.15,
          "provider_count": 3,
          "plan_observation_count": 3
        },
        "reliability": "low",
        "members": [
          {
            "provider": "arahi_veterinary_feedback",
            "usd": 149
          },
          {
            "provider": "olvy_ai",
            "usd": 240
          },
          {
            "provider": "diaform",
            "usd": 499
          }
        ]
      }
    ],
    "pricing_coverage": {
      "listings_with_price_capture": 25,
      "listings_with_observed_public_price": 12,
      "normalized_observations": 24,
      "comparable_providers": 10,
      "strict_cohorts": 4,
      "exclusion_reasons": {
        "unrankable_or_unparseable": 1,
        "usage_not_monthly": 5,
        "free_or_zero": 3,
        "ambiguous_cadence": 4
      }
    },
    "pricing_note": "Provider-deduped, FX-normalized monthly medians, separated by buyer tier AND billing unit (flat/per_seat/per_user/per_agent) — incompatible units are never blended. Ranges (p25/p75) only at >=5 providers; data_confidence is provider-count-weighted. Usage-metered, promo, range, one-time and ambiguous-cadence plans are excluded.",
    "pricing_excluded_observations": {
      "unrankable_or_unparseable": 1,
      "usage_not_monthly": 5,
      "free_or_zero": 3,
      "ambiguous_cadence": 4
    },
    "billing_mix": {
      "subscription": 4,
      "freemium": 6,
      "usage": 1,
      "free": 1
    },
    "free_tier_share": 0.58,
    "top_providers": [
      {
        "agent_id": "stetos_co",
        "name": "Stetos Co",
        "price": {
          "observed": true,
          "billing": "freemium",
          "lowest_monthly_usd": 39.99,
          "monthly_usd": 39.99,
          "headline": "Free tier, then from $39.99/mo",
          "summary": "Free tier, then from $39.99/mo. Stetos offers a freemium model with a free tier and three paid plans ranging from $39.99 to $199.99/month, scaling with agent count, sessions, and voice minutes."
        },
        "observed": true
      },
      {
        "agent_id": "veezoo_nps_analyzer",
        "name": "Veezoo Nps Analyzer",
        "price": {
          "observed": false,
          "billing": "freemium",
          "lowest_monthly_usd": null,
          "monthly_usd": null,
          "headline": "No public price found",
          "summary": "Veezoo offers custom annually billed Pro and Enterprise plans with included credits, while dashboard-only Readers are always free."
        },
        "observed": false
      },
      {
        "agent_id": "zeda_io",
        "name": "AI Copilot for Product Insights",
        "price": {
          "observed": false,
          "billing": "not_found",
          "lowest_monthly_usd": null,
          "monthly_usd": null,
          "headline": "No public price found",
          "summary": "No public price found on the vendor site."
        },
        "observed": false
      },
      {
        "agent_id": "amendor",
        "name": "Amendor",
        "price": {
          "observed": true,
          "billing": "free",
          "lowest_monthly_usd": null,
          "monthly_usd": null,
          "headline": "Free",
          "summary": "The homepage exposes a $0 offer, but does not state a billing period or provide plan details."
        },
        "observed": true
      },
      {
        "agent_id": "asklet",
        "name": "Asklet",
        "price": {
          "observed": false,
          "billing": "not_found",
          "lowest_monthly_usd": null,
          "monthly_usd": null,
          "headline": "No public price found",
          "summary": "No public price found on the vendor site."
        },
        "observed": false
      }
    ],
    "suggested_next_calls": [
      {
        "tool": "price_benchmark",
        "arguments": {
          "niche": "voice-of-customer"
        },
        "purpose": "full observed price distribution + per-tier medians for this niche"
      },
      {
        "tool": "niche_report",
        "arguments": {
          "niche": "voice-of-customer",
          "response_mode": "full"
        },
        "purpose": "the complete report incl. index series and tier decomposition"
      },
      {
        "tool": "suggest_alternatives",
        "arguments": {
          "agent_id": "stetos_co"
        },
        "purpose": "comparable (optionally cheaper) providers to a named agent"
      },
      {
        "tool": "get_agent_profile",
        "arguments": {
          "agent_id": "stetos_co"
        },
        "purpose": "full profile, integrations and pricing for one provider"
      }
    ]
  }
}