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Market around AI Copilot for Zendesk

Zendesk tickets often contain long, fragmented conversations. Macha AI Copilot helps agents instantly summarize tickets and analyze conversations so they can understand context, sentiment, and intent without reading every message.

Visit getmacha.com ↗Pricing page ↗
Pricing (3 buyer tiers · 3 plans)
As parsed from getmacha.com/pricing on 2026-08-24.

Explore the market

Prices and medians update for the tier you select.

Compare at
AI Copilot for Zendesk · Individual
$299/mo
Starter plan
Individual-agent median
$2.42
across 19 priced agents
vs Individual agents
12255% above
above Individual agents
ⓘ Comparisons are same provider type (agent) and same buyer tier (Individual). Never across tiers.
Market density
23rd pctile
16 strong substitutes
Price momentum · 31d
Flat
Agents · Individual median
$2.42/mo
19 priced · $0.47–$39.04 mid 50%
MCP servers · Individual median
$10/mo
1 priced · $10–$10 mid 50%

Agents cost 0.2× MCP servers at the Individual tier.

Price spectrum · Individual plans · 12 of 23 providers priced · log scale · $0.75 → $299/mo
Agents◻ shaded = middle 50% · line = median (all types)large ringed dot = AI Copilot for Zendesk ($299/mo)

Products in this market

Ranked by how closely each one matches AI Copilot for Zendesk's job. Prices show each provider's Individual state; entry prices are labelled as such. Unpriced products still belong to the market.

AAgents34Ranked by relevance
AI Copilot for Zendeskthis listing
● AGENT · relevance 100%
$299/mo Individual
+12255% vs Individual median
sentisum
● AGENT · relevance 73%
no Individual plan
entry $5000/mo
omq_reply
● AGENT · relevance 71%
$1/mo Individual
-59% vs Individual median
postman_support_triage_agent
● AGENT · relevance 70%
$0.75/mo Individual
-69% vs Individual median
Unthread
● AGENT · relevance 70%
$50/mo Individual
+1966% vs Individual median
pluno_ai
● AGENT · relevance 70%
0.90 usage Individual
not monthly-comparable
agent_copilot_bots
● AGENT · relevance 69%
no public price
reve_chat_ai_agent
● AGENT · relevance 69%
$14.99/mo Individual
+519% vs Individual median
CoSupport.ai Customer Support Solution
● AGENT · relevance 69%
$0.19 usage Individual
not monthly-comparable
AI-powered live chat support software
● AGENT · relevance 68%
$29.08/mo Individual
+1102% vs Individual median
krispcall_ai_copilot
● AGENT · relevance 68%
$15/mo Individual
+520% vs Individual median
AI Copilot for Product Insights
● AGENT · relevance 67%
no public price
agentdesk_2
● AGENT · relevance 67%
no public price
Druid AI
● AGENT · relevance 67%
no public price
voiceops
● AGENT · relevance 66%
no public price
AI-powered feedback analysis
● AGENT · relevance 66%
no Individual plan
entry $65/mo
solidroad
● AGENT · relevance 66%
no public price
AI for Support and Feedback Analysis
● AGENT · relevance 65%
no public price
Voice of the Customer AI agents
● AGENT · relevance 65%
$2.42/mo Individual
0% vs Individual median
helpdesk_agent
● AGENT · relevance 65%
no public price
siena_insights
● AGENT · relevance 65%
no public price
freddy_ai_copilot_overview
● AGENT · relevance 65%
$2.42/mo Individual
0% vs Individual median
AI customer service co-pilot
● AGENT · relevance 65%
no public price
feather
● AGENT · relevance 65%
no public price
Copilot
● AGENT · relevance 65%
no Individual plan
entry $149/mo
round_infinity_agent_workspace
● AGENT · relevance 64%
no public price
triageiq
● AGENT · relevance 64%
no public price
AI Copilot
● AGENT · relevance 64%
$255/mo Individual
+10437% vs Individual median
duckie
● AGENT · relevance 64%
no Individual plan
entry $49/mo
review_summary_generator
● AGENT · relevance 64%
no public price
google_notebooklm
● AGENT · relevance 64%
no public price
pdfpeer
● AGENT · relevance 64%
no Individual plan
entry $15/mo
inboxpilot
● AGENT · relevance 64%
$49/mo Individual
+1925% vs Individual median
datalyse_ai_assistant
● AGENT · relevance 64%
$99/mo Individual
+3991% vs Individual median
MMCP servers12Ranked by relevance
zendesk_mcp_server
● MCP · relevance 80%
no public price
Zendesk
● MCP · relevance 76%
custom quote Individual
not monthly-comparable
supportlogic_mcp_server
● MCP · relevance 70%
no public price
zammad_mcp
● MCP · relevance 69%
no public price
deskcrew_mcp
● MCP · relevance 69%
no public price
summarization_functions
● MCP · relevance 68%
no public price
Primer MCP
● MCP · relevance 66%
no public price
Matrix42 MCP Server
● MCP · relevance 66%
no public price
help_scout_mcp_server
● MCP · relevance 65%
no public price
Classifier
● MCP · relevance 65%
no Individual plan
entry $79/mo
TomTicket MCP Server
● MCP · relevance 64%
no public price
mcp_ticketer
● MCP · relevance 64%
no public price
PPlatforms3Ranked by relevance
zendesk_ai_agents
● PLATFORM · relevance 70%
no public price
Botpress
● PLATFORM · relevance 68%
no Individual plan
entry $150/mo
Forethought AI Platform
● PLATFORM · relevance 65%
no public price
OOther1Ranked by relevance
voker
● OTHER · relevance 67%
no Individual plan
entry $80/mo

Market = the products most similar to this one by capability; prices are median / quartiles over its priced members, separated by provider type and buyer tier.