Market around AI Copilot for Zendesk

Zendesk tickets often contain long, fragmented conversations. Macha AI Copilot helps agents instantly summarize tickets and analyze conversations so they can understand context, sentiment, and intent without reading every message.

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Pricing (1 buyer tier · 1 plan)

As parsed from getmacha.com/pricing on 2026-10-10.

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Prices and medians update for the tier you select.

Compare at

AI Copilot for Zendesk · SME / Team

$299/mo

Macha plan plan

SME / Team-agent median

$302

across 5 priced agents

vs SME / Team agents

1% below

below SME / Team agents

ⓘ Comparisons are same provider type (agent) and same buyer tier (SME / Team). Never across tiers.

Market density

21st pctile

17 competing vendors

Comparable listings · 30d

—

Agents · SME / Team median

$302/mo

5 priced · $299–$499 mid 50%

Price spectrum · SME / Team plans · 10 of 21 providers priced · log scale · $1.58 → $635/mo

Agents MCP servers Other◻ shaded = middle 50% · line = median (all types)large ringed dot = AI Copilot for Zendesk ($299/mo)

Products in this market

Ranked by how closely each one matches AI Copilot for Zendesk's job. Prices show each provider's SME / Team state; entry prices are labelled as such. Unpriced products still belong to the market.

AAgents4Ranked by similarity

AI Copilot for Zendeskthis listing

● AGENT

$299/mo SME / Team

-1% vs SME / Team median

-57% vs SME / Team median

Postman Support Triage Agent

● AGENT70% similar

$1.58/mo SME / Team

-99% vs SME / Team median

MMCP servers4Ranked by similarity

Market = the products most similar to this one by capability; prices are median / quartiles over its priced members, separated by provider type and buyer tier.