Technical Support Document Agent
Query this niche via MCP
market_report({ query: "Technical Support Document Agent", response_mode: "summary" })Agents · median
$140/mo
MCP servers · median
All plans — Agents vs MCPs
each dot = one provider · log scaleAgents $140
Pluno Ai · $113
tori · $140
$100
AgentsMCP serversshaded = middle half · line = median
All plans
2 pricedProvidervs its cohort medianMonthly
Pluno Aiagent
$113 below
toriagent
$140 ~median
Position is relative to the provider's own delivery-type median at this tier — never a blended one.
What the figures on this page are. This page is Agentery's fixed-niche view of Technical Support Document Agent (latest observation 2026-10-14T03:32:48.116Z). The headline medians above are computed from that data per delivery type and buyer-tier tab: on a tier tab, the median of each provider's plan at that tier; on “All”, every priced plan point across tiers pooled. Small cohorts show as “too few” rather than a median. The embedded response below is the broader fixed-niche report: its
by_provider_type.*.median pools all tiers, pricing.byPersona.* is per buyer tier, and the unit cohorts (e.g. Pro flat) are per tier and billing unit — so those blocks legitimately differ from one headline figure. Over MCP today the advertised tools are market_report (a semantic neighbourhood for your query, not this fixed niche) and price_benchmark (query/task); niche_report stays callable as a legacy alias. Their cohorts are defined differently, so their numbers can differ from this page.market_reportprice_benchmark
See the MCP response behind this pagefixed-niche report (legacy niche_report alias, full mode) — broader than the headline figure
{
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"parent_sector": "customer-success-support",
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"reason": "Fewer than three comparable priced MCP servers are available."
}
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"recommended_cohort": null,
"recommendation_reason": "Choose the cohort according to the commercial delivery type being assessed.",
"fallback_context": null,
"context_note": null
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"agent_id": "it_support_agent",
"name": "It Support Agent",
"url": "https://github.com/aadeshmahesh/it-support-agent",
"short_summary": "An AI IT support agent that searches company documentation with RAG, checks VPN and internal tool access, and can restore access using tool calls. Built with N…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public pricing is shown for this open-source IT support agent repository."
},
"evidence_quality": "unclear",
"upvotes": 0
},
{
"agent_id": "lrdisco2_maintenance",
"name": "Lrdisco2 Maintenance",
"url": "https://github.com/TommiA/LRDISCO2_RAG_MCP",
"short_summary": "An MCP server that uses retrieval-augmented generation and a ChromaDB knowledge base built from Land Rover Discovery II maintenance information to answer vehic…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public pricing is shown for this open-source GitHub repository."
},
"evidence_quality": "unclear",
"upvotes": 0
},
{
"agent_id": "pluno_ai",
"name": "Pluno Ai",
"url": "https://pluno.ai/",
"short_summary": "AI support agent that resolves complex B2B technical tickets by learning from past ticket resolutions, debugging steps, and edge cases. Integrates with Zendesk…",
"price": {
"commercial": {
"entry_offer": {
"line": "Quality Assurance",
"monthly_native": 35,
"monthly_usd": 39.18,
"commitment": "monthly",
"basis": "€35 per agent/month × 1",
"billing_verified": true
},
"rates": [
{
"line": "Deflection AI",
"per": "per resolution",
"text": "€0.9 per resolution"
}
],
"currency": "EUR",
"notes": [
"add-on / component (not a whole-product price): AI Copilot 49€ / seat / mo — whether a paid base plan is required is not stated",
"prices in EUR as published; USD figures are conversions at 2026-10-14"
],
"lines": [
{
"name": "Base fee",
"price": "850€ / mo",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "AI Copilot",
"price": "49€ / seat / mo",
"kind": "add_on",
"unit": "seat",
"billed": "monthly"
},
{
"name": "Deflection AI",
"price": "0.90€ / resolution",
"kind": "usage_rate",
"unit": "resolution",
"billed": "usage"
},
{
"name": "Quality Assurance",
"price": "35€ per agent / mo",
"kind": "base_subscription",
"unit": "agent",
"billed": "monthly"
},
{
"name": "Troubleshooting Agent",
"price": "99€ / mo",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Enterprise",
"price": "Custom",
"kind": "custom"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 39.18,
"monthly_usd": 39.18,
"headline": "From €35/mo (€35 per agent/month × 1)",
"summary": "From €35/mo (€35 per agent/month × 1). Pluno lists an 850€ monthly base fee for 1,000–3,000 tickets, with additional per-seat, per-resolution and modular add-on charges, while enterprise pricing is custom."
},
"evidence_quality": "unclear",
"upvotes": 0
},
{
"agent_id": "searchunify_ai_knowledge_agent",
"name": "Searchunify Ai Knowledge Agent",
"url": "https://searchunify.com/products/ai-agents/ai-knowledge-agent",
"short_summary": "Enterprise AI agent that automates knowledge lifecycle management by identifying content gaps, generating missing knowledge articles, and updating outdated ass…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No reliable public plan pricing or billing terms were observed in the supplied homepage or pricing-page content."
},
"evidence_quality": "unclear",
"upvotes": 0
},
{
"agent_id": "servicenow_ai_knowledge_builde",
"name": "Servicenow Ai Knowledge Builde",
"url": "https://store.servicenow.com/store/app/07f7dffd979b22103b7e30d71153afb3",
"short_summary": "ServiceNow app that automatically generates knowledge articles from task records using AI, summarizes attachments with Google Gemini, and enhances article qual…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public price found on the vendor site."
},
"evidence_quality": "unclear",
"upvotes": 0
},
{
"agent_id": "tori",
"name": "GPT Researcher",
"url": "https://asktori.ai/",
"short_summary": "AI support agent specifically built for dev tools teams. Answers technical questions from docs, API references, and changelogs with seamless human handoff. Int…",
"price": {
"commercial": {
"entry_offer": {
"line": "Basic",
"monthly_native": 35,
"monthly_usd": 35,
"commitment": "monthly",
"basis": "$35/month",
"billing_verified": true
},
"currency": "USD",
"lines": [
{
"name": "Trial",
"price": "Free",
"kind": "trial"
},
{
"name": "Basic",
"price": "$35.00 /month",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Standard",
"price": "$140.00 /month",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Growth",
"price": "$550.00 /month",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Enterprise",
"price": "Let's talk",
"kind": "unknown"
}
]
},
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": 35,
"monthly_usd": 35,
"headline": "From $35/mo",
"summary": "From $35/mo. Tori offers a free plan with 50 AI responses per month, paid plans from $35.00/month, and custom-priced Enterprise access."
},
"evidence_quality": "unclear",
"upvotes": 0
}
],
"platforms_also_here": [],
"page_url": "https://agentery.com/market/technical-support-document-agent",
"summary": {
"niche": "technical-support-document-agent",
"sector": "customer-success-support",
"pricing_by_provider_type": {
"headline": "No published benchmark for technical-support-document-agent yet — too few comparable priced providers. Observed offers are listed.",
"benchmarks": [
{
"provider_type": "agent",
"provider_type_label": "Agents",
"buyer_tier": "pro",
"buyer_tier_label": "Pro",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 2,
"reliability": "low",
"median": null,
"p25": null,
"p75": null,
"status": "observed_offers_only",
"observed_offers": [
112.86,
140
]
}
],
"warnings": [],
"full_pricing_via": {
"tool": "price_benchmark",
"arguments": {
"niche": "technical-support-document-agent"
},
"note": "add provider_type + buyer_tier for a specific cohort"
}
},
"page_url": "https://agentery.com/market/technical-support-document-agent",
"counts": {
"listings_with_price_capture": 7,
"listings_with_observed_public_price": 3,
"providers_with_numeric_monthly_price_latest_scan": 3,
"like_for_like_comparable_pairs": 2
},
"movement": {
"d": {
"published": false,
"value_pct": null,
"held_reason": null
},
"w": {
"published": false,
"value_pct": null,
"held_reason": null
},
"m": {
"published": false,
"value_pct": null,
"held_reason": null
}
},
"pricing_version": "cohorts-1",
"pricing_status": "ok",
"pricing_by_tier": [
{
"tier": "pro",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 126.43,
"provider_count": 2,
"plan_observation_count": 2,
"data_confidence": 0.15,
"data_confidence_basis": {
"provider_component": 0.17,
"observation_component": 0.1,
"provider_count": 2,
"plan_observation_count": 2
},
"reliability": "low",
"members": [
{
"provider": "pluno_ai",
"usd": 112.86
},
{
"provider": "tori",
"usd": 140
}
]
}
],
"pricing_coverage": {
"listings_with_price_capture": 7,
"listings_with_observed_public_price": 3,
"normalized_observations": 5,
"comparable_providers": 2,
"strict_cohorts": 1,
"exclusion_reasons": {
"usage_not_monthly": 4,
"ambiguous_cadence": 3,
"one_time": 1
}
},
"pricing_note": "Provider-deduped, FX-normalized monthly medians, separated by buyer tier AND billing unit (flat/per_seat/per_user/per_agent) — incompatible units are never blended. Ranges (p25/p75) only at >=5 providers; data_confidence is provider-count-weighted. Usage-metered, promo, range, one-time and ambiguous-cadence plans are excluded.",
"pricing_excluded_observations": {
"usage_not_monthly": 4,
"ambiguous_cadence": 3,
"one_time": 1
},
"billing_mix": {
"subscription": 1,
"freemium": 2
},
"free_tier_share": 0.67,
"top_providers": [
{
"agent_id": "wonderchat_ai",
"name": "Wonderchat AI",
"price": {
"commercial": {
"rates": [
{
"line": "Basic",
"per": "per resolution",
"text": "$0.12 per resolution"
},
{
"line": "Scale",
"per": "per resolution",
"text": "$0.08 per resolution"
},
{
"line": "Extra Message Credits",
"per": "per unit",
"text": "$29.99 per unit"
}
],
"currency": "USD",
"lines": [
{
"name": "Free",
"price": "$0/mo",
"kind": "free",
"billed": "monthly"
},
{
"name": "Basic",
"price": "$0.12 per resolution",
"kind": "usage_rate",
"unit": "resolution",
"billed": "usage"
},
{
"name": "Scale",
"price": "$0.08 per resolution",
"kind": "usage_rate",
"unit": "resolution",
"billed": "usage"
},
{
"name": "Enterprise",
"price": "Starts at $1499",
"kind": "unspecified_period"
},
{
"name": "Extra Message Credits",
"price": "$29.99",
"kind": "usage_rate",
"unit": "unit",
"billed": "usage"
}
]
},
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "$0.12 per resolution; $0.08 per resolution (usage-based)",
"summary": "$0.12 per resolution; $0.08 per resolution (usage-based). Wonderchat offers a permanent free plan, usage-priced Basic and Scale tiers, and an Enterprise plan starting at $1499, with extra message credits available for a one-time $29.99 fee."
},
"observed": true
},
{
"agent_id": "it_support_agent",
"name": "It Support Agent",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public pricing is shown for this open-source IT support agent repository."
},
"observed": false
},
{
"agent_id": "lrdisco2_maintenance",
"name": "Lrdisco2 Maintenance",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public pricing is shown for this open-source GitHub repository."
},
"observed": false
},
{
"agent_id": "pluno_ai",
"name": "Pluno Ai",
"price": {
"commercial": {
"entry_offer": {
"line": "Quality Assurance",
"monthly_native": 35,
"monthly_usd": 39.18,
"commitment": "monthly",
"basis": "€35 per agent/month × 1",
"billing_verified": true
},
"rates": [
{
"line": "Deflection AI",
"per": "per resolution",
"text": "€0.9 per resolution"
}
],
"currency": "EUR",
"notes": [
"add-on / component (not a whole-product price): AI Copilot 49€ / seat / mo — whether a paid base plan is required is not stated",
"prices in EUR as published; USD figures are conversions at 2026-10-14"
],
"lines": [
{
"name": "Base fee",
"price": "850€ / mo",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "AI Copilot",
"price": "49€ / seat / mo",
"kind": "add_on",
"unit": "seat",
"billed": "monthly"
},
{
"name": "Deflection AI",
"price": "0.90€ / resolution",
"kind": "usage_rate",
"unit": "resolution",
"billed": "usage"
},
{
"name": "Quality Assurance",
"price": "35€ per agent / mo",
"kind": "base_subscription",
"unit": "agent",
"billed": "monthly"
},
{
"name": "Troubleshooting Agent",
"price": "99€ / mo",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Enterprise",
"price": "Custom",
"kind": "custom"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 39.18,
"monthly_usd": 39.18,
"headline": "From €35/mo (€35 per agent/month × 1)",
"summary": "From €35/mo (€35 per agent/month × 1). Pluno lists an 850€ monthly base fee for 1,000–3,000 tickets, with additional per-seat, per-resolution and modular add-on charges, while enterprise pricing is custom."
},
"observed": true
},
{
"agent_id": "searchunify_ai_knowledge_agent",
"name": "Searchunify Ai Knowledge Agent",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No reliable public plan pricing or billing terms were observed in the supplied homepage or pricing-page content."
},
"observed": false
}
],
"suggested_next_calls": [
{
"tool": "price_benchmark",
"arguments": {
"niche": "technical-support-document-agent"
},
"purpose": "full observed price distribution + per-tier medians for this niche"
},
{
"tool": "niche_report",
"arguments": {
"niche": "technical-support-document-agent",
"response_mode": "full"
},
"purpose": "the complete report incl. index series and tier decomposition"
},
{
"tool": "suggest_alternatives",
"arguments": {
"agent_id": "wonderchat_ai"
},
"purpose": "comparable (optionally cheaper) providers to a named agent"
},
{
"tool": "get_agent_profile",
"arguments": {
"agent_id": "wonderchat_ai"
},
"purpose": "full profile, integrations and pricing for one provider"
}
]
}
}Full market
3 providers, one sortable view
Dense enough for many listings; progressive disclosure keeps mobile usable.
ProviderTypeFromVs niche medianLiveness
Wonderchat AIResolves manufacturing support inquiries by delivering precise, source-cited answers from technical and compliance documentation
Pluno AiAI support agent that resolves complex B2B technical tickets by learning from past ticket resolutions, debugging steps, and edge cases. Integrates with Zendesk…
GPT ResearcherAI support agent specifically built for dev tools teams. Answers technical questions from docs, API references, and changelogs with seamless human handoff. Int…Showing only providers with a published price or a free plan. $29 = lowest observed monthly · Free = free to use · Free tier = free plan + paid options.