Pluno Ai

{
  "agent_id": "pluno_ai",
  "name": "Pluno Ai",
  "url": "https://pluno.ai/",
  "logo": "https://agentery.com/logos/CP-RHDBQS.svg",
  "niche": "technical-support-document-agent",
  "category": "customer-success-support",
  "short_summary": "AI support agent that resolves complex B2B technical tickets by learning from past ticket resolutions, debugging steps, and edge cases. Integrates with Zendesk…",
  "task_performed": "unclear",
  "inputs_accepted": [],
  "outputs_produced": [],
  "integrations_available": [],
  "protocols_or_interfaces": [],
  "industry_fit": [],
  "autonomy_level": "unclear",
  "human_approval_needed": "unclear",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "subscription",
    "currency": "USD",
    "lowest_monthly_usd": 39.83,
    "monthly_usd": 45.32,
    "headline": "From $39.83/mo",
    "summary": "From $39.83/mo. Pluno lists a €850/month base fee for 1,000–3,000 monthly tickets when billed annually, plus modular monthly and per-resolution add-ons; enterprise pricing is custom.",
    "confidence": "medium",
    "source_url": "https://pluno.ai/pricing",
    "checked_at": "2026-07-28T05:10:01.780Z",
    "amount": 39.83,
    "display": "From $39.83/mo",
    "plans": [
      {
        "name": "Base fee (1,000 to 3,000 tickets/month)",
        "price": "850€ / mo billed annually",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Flat fee tied to monthly ticket volume",
          "Billed annually with 15% off",
          "Includes AI Copilot, Deflection AI, knowledge management, tagging, escalations, and analytics"
        ],
        "price_annual": null
      },
      {
        "name": "AI Copilot",
        "price": "49€ / seat / mo",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Suggested replies with custom guidance, reasoning, and references"
        ],
        "price_annual": null
      },
      {
        "name": "Deflection AI",
        "price": "0.90€ / resolution",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Auto-resolves tickets using past tickets, help center, and live data"
        ],
        "price_annual": null
      },
      {
        "name": "Quality Assurance",
        "price": "35€ per agent / mo",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Reviews and scores 100% of conversations against custom QA criteria"
        ],
        "price_annual": null
      },
      {
        "name": "Troubleshooting Agent",
        "price": "99€ / mo",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "4,000 credits",
          "Approximately 50 investigations"
        ],
        "price_annual": null
      },
      {
        "name": "Enterprise",
        "price": "Custom",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Custom terms, governance, security, volume limits, and billing"
        ],
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [],
  "evidence_quality": "unclear",
  "entity_type": "commercial_agent_product",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://pluno.ai/"
  ],
  "last_checked": null,
  "how_to_connect": {
    "website": "https://pluno.ai/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 324,
    "uptime_7d": 1,
    "checked_at": "2026-07-28T02:37:09.608Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}