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Market around HelpDesk

AI-powered help desk and ticketing software for support teams. It centralizes email, chat, Messenger, and SMS, with an AI agent, reply suggestions, ticket summaries, routing, tagging, and workflow automation.

Visit helpdesk.com ↗

Explore the market

Prices and medians update for the tier you select.

Compare at
HelpDesk · Pro
No Pro plan
—
Pro-provider median
—
insufficient comparable pricing
vs Pro providers
No comparison
HelpDesk doesn't sell Pro
ⓘ Comparisons are same provider type (provider) and same buyer tier (Pro). Never across tiers.
Market density
73rd pctile
406 competing vendors
Comparable listings · 30d
—
Agents · Pro median
$89/mo
5 priced · $49–$147 mid 50%
Platforms · Pro median
$199/mo
7 priced · $70–$200 mid 50%
Price spectrum · Pro plans · 18 of 25 providers priced · log scale · $3.5 → $299/mo
Agents MCP servers Platforms◻ shaded = middle 50% · line = median (all types)HelpDesk has no comparable Pro price — not plotted

Products in this market

Ranked by how closely each one matches HelpDesk's job. Prices show each provider's Pro state; entry prices are labelled as such. Unpriced products still belong to the market.

OOther1Ranked by similarity
HelpDeskthis listing
● OTHER
no public price
AAgents22Ranked by similarity
BubblaV
● AGENT87% similar
$49/mo Pro
-45% vs Pro median
AI-powered live chat support software
● AGENT86% similar
$41.58/mo Pro
-53% vs Pro median
Unthread
● AGENT83% similar
$85/mo Pro
-4% vs Pro median
CoSupport.ai Customer Support Solution
● AGENT83% similar
no public price
Sentisum
● AGENT83% similar
no public price
Round Infinity Agent
● AGENT82% similar
no public price
Omq Reply
● AGENT82% similar
no Pro plan
entry $1/mo
Typewise
● AGENT81% similar
$89/mo Pro
0% vs Pro median
Agentdesk 2
● AGENT81% similar
no public price
inbrix
● AGENT81% similar
$10.75/mo Pro
-88% vs Pro median
Front Email Management
● AGENT81% similar
$65/mo Pro
-27% vs Pro median
Jeff AI Support Agent
● AGENT80% similar
no Pro plan
entry $8/mo
Feather
● AGENT80% similar
no public price
Reve Chat Ai Agent
● AGENT80% similar
no Pro plan
entry $15/mo
AI for Support and Feedback Analysis
● AGENT80% similar
no public price
Cenra
● AGENT80% similar
no Pro plan
entry $9/mo
AgentWorks AI Front Desk
● AGENT79% similar
no Pro plan
entry $49/mo
Fin
● AGENT78% similar
no public price
AI agents for sales and support
● AGENT78% similar
$25/mo Pro
-72% vs Pro median
Delight AI
● AGENT78% similar
no public price
Decagon
● AGENT78% similar
no public price
Druid AI
● AGENT78% similar
no public price
PPlatforms24Ranked by similarity
Chatway
● PLATFORM86% similar
$199/mo Pro
0% vs Pro median
Hiver
● PLATFORM85% similar
no public price
Intercom
● PLATFORM85% similar
$100/mo Pro
-50% vs Pro median
ChatterMate
● PLATFORM83% similar
$39/mo Pro
-80% vs Pro median
Botpress
● PLATFORM82% similar
custom quote Pro
not monthly-comparable
Mixdesk
● PLATFORM82% similar
$199/mo Pro
0% vs Pro median
YundaDesk
● PLATFORM82% similar
$200/mo Pro
+1% vs Pro median
Freddy Agentic AI Platform
● PLATFORM81% similar
no public price
DevRev
● PLATFORM81% similar
no public price
AI CS Platform
● PLATFORM81% similar
no public price
Agent Channels
● PLATFORM81% similar
no public price
Capacity
● PLATFORM80% similar
no public price
Giga
● PLATFORM80% similar
no public price
Forethought AI Platform
● PLATFORM80% similar
no public price
Happyfox
● PLATFORM79% similar
$8.25/mo Pro
-96% vs Pro median
Quickchat AI
● PLATFORM79% similar
$299/mo Pro
+50% vs Pro median
JivoChat
● PLATFORM79% similar
$3.5/mo Pro
-98% vs Pro median
Justcall
● PLATFORM79% similar
$4.17/mo Pro
-98% vs Pro median
Zendesk Ai Agents
● PLATFORM79% similar
no public price
Parahelp
● PLATFORM79% similar
no Pro plan
entry $1000/mo
Sendbird Agent Steward
● PLATFORM78% similar
no public price
ChatBeacon AIX
● PLATFORM78% similar
$33/mo Pro
-83% vs Pro median
Intermedia AI Assistants and Agents
● PLATFORM78% similar
no public price
Ada
● PLATFORM78% similar
no public price
MMCP servers3Ranked by similarity
Intercom
● MCP83% similar
no public price
Deskcrew
● MCP82% similar
$24.17/mo Pro
Support Inbox to Linear
● MCP78% similar
no public price

Market = the products most similar to this one by capability; prices are median / quartiles over its priced members, separated by provider type and buyer tier.