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Market around Intercom

Customer service platform combining an AI agent, Fin, with a helpdesk, omnichannel inbox, ticketing, knowledge management, and human-agent collaboration for support teams.

Visit intercom.com ↗

Explore the market

Prices and medians update for the tier you select.

Compare at
Intercom · Pro
No Pro plan
—
Pro-provider median
—
insufficient comparable pricing
vs Pro providers
No comparison
Intercom doesn't sell Pro
ⓘ Comparisons are same provider type (provider) and same buyer tier (Pro). Never across tiers.
Market density
79th pctile
523 competing vendors
Comparable listings · 30d
—
Agents · Pro median
$94.5/mo
6 priced · $59–$135 mid 50%
Platforms · Pro median
$175/mo
6 priced · $122–$274 mid 50%
Price spectrum · Pro plans · 17 of 22 providers priced · log scale · $3.5 → $499/mo
Agents MCP servers Platforms◻ shaded = middle 50% · line = median (all types)Intercom has no comparable Pro price — not plotted

Products in this market

Ranked by how closely each one matches Intercom's job. Prices show each provider's Pro state; entry prices are labelled as such. Unpriced products still belong to the market.

OOther2Ranked by similarity
Intercomthis listing
● OTHER
no public price
Zendesk
● OTHER89% similar
no public price
PPlatforms30Ranked by similarity
Chatway
● PLATFORM88% similar
$199/mo Pro
+14% vs Pro median
Giga
● PLATFORM87% similar
no public price
Crescendo
● PLATFORM87% similar
no public price
DevRev
● PLATFORM85% similar
no public price
Kustomer Architect
● PLATFORM84% similar
no public price
Sendbird Agent Steward
● PLATFORM84% similar
no public price
Quickchat AI
● PLATFORM84% similar
$299/mo Pro
+71% vs Pro median
AI CS Platform
● PLATFORM84% similar
no public price
Botpress
● PLATFORM84% similar
custom quote Pro
not monthly-comparable
Munin
● PLATFORM84% similar
$99/mo Pro
-43% vs Pro median
Justcall
● PLATFORM83% similar
$4.17/mo Pro
-98% vs Pro median
Maven AGI
● PLATFORM83% similar
no public price
Happyfox
● PLATFORM83% similar
$8.25/mo Pro
-95% vs Pro median
Parahelp
● PLATFORM83% similar
no Pro plan
entry $1000/mo
Forethought AI Platform
● PLATFORM83% similar
no public price
Ada
● PLATFORM82% similar
no public price
Inkeep
● PLATFORM82% similar
no public price
Ozonetel
● PLATFORM82% similar
no public price
Zendesk Ai Agents
● PLATFORM82% similar
no public price
JivoChat
● PLATFORM82% similar
$3.5/mo Pro
-98% vs Pro median
Agent Channels
● PLATFORM82% similar
no public price
Talkdesk Cxa
● PLATFORM82% similar
no public price
Nice Customer Service Ai
● PLATFORM82% similar
no Pro plan
entry $110/mo
Mujib
● PLATFORM82% similar
no public price
Chatbase
● PLATFORM82% similar
$25/mo Pro
-86% vs Pro median
Summer
● PLATFORM81% similar
no public price
Kogents AI
● PLATFORM81% similar
no public price
Cognigy.AI
● PLATFORM81% similar
no public price
Tars
● PLATFORM81% similar
$499/mo Pro
+186% vs Pro median
Freddy Agentic AI Platform
● PLATFORM80% similar
no public price
AAgents17Ranked by similarity
AI-powered live chat support software
● AGENT86% similar
$41.58/mo Pro
-56% vs Pro median
CoSupport.ai Customer Support Solution
● AGENT85% similar
no public price
BubblaV
● AGENT85% similar
$49/mo Pro
-48% vs Pro median
Sentisum
● AGENT83% similar
no public price
Agentdesk 2
● AGENT83% similar
no public price
Fin
● AGENT83% similar
no public price
inbrix
● AGENT83% similar
$10.75/mo Pro
-89% vs Pro median
Cenra
● AGENT82% similar
$29/mo Pro
-69% vs Pro median
Round Infinity Agent
● AGENT82% similar
no public price
Jeff AI Support Agent
● AGENT82% similar
no Pro plan
entry $8/mo
Unthread
● AGENT82% similar
$85/mo Pro
-10% vs Pro median
Reve Chat Ai Agent
● AGENT81% similar
no Pro plan
entry $15/mo
Front Email Management
● AGENT81% similar
$65/mo Pro
-31% vs Pro median
AI for Support and Feedback Analysis
● AGENT81% similar
no public price
Operator
● AGENT81% similar
$100/mo Pro
+6% vs Pro median
Typewise
● AGENT81% similar
$89/mo Pro
-6% vs Pro median
Feather
● AGENT80% similar
no public price
MMCP servers1Ranked by similarity
Deskcrew
● MCP80% similar
$24.17/mo Pro

Market = the products most similar to this one by capability; prices are median / quartiles over its priced members, separated by provider type and buyer tier.