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Market around nice_customer_service_ai

Enterprise AI platform for customer service with AI agents for self-service, sales, proactive engagement, and process automation. Includes conversational AI, omnichannel routing, workforce management, and agent copilots for contact centers.

Visit nice.com ↗Pricing page ↗
Pricing (2 buyer tiers · 10 plans)
As parsed from nice.com/websites/pricing on 2026-08-25.

Explore the market

Prices and medians update for the tier you select.

Compare at
Nice Customer Service Ai · Individual
$0.17/mo
Essential Suite plan
Individual-platform median
$10.5
across 6 priced platforms
vs Individual platforms
98% below
below Individual platforms
ⓘ Comparisons are same provider type (platform) and same buyer tier (Individual). Never across tiers.
Market density
92nd pctile
672 strong substitutes
Price momentum · 30d
Flat
Agents · Individual median
$8.5/mo
6 priced · $0.69–$25.56 mid 50%
Platforms · Individual median
$10.5/mo
6 priced · $1.63–$20.25 mid 50%
Price spectrum · Individual plans · 6 of 10 providers priced · log scale · $0.17 → $135/mo
Agents Platforms◻ shaded = middle 50% · line = median (all types)large ringed dot = Nice Customer Service Ai ($0.17/mo)

Products in this market

Ranked by how closely each one matches Nice Customer Service Ai's job. Prices show each provider's Individual state; entry prices are labelled as such. Unpriced products still belong to the market.

PPlatforms37Ranked by relevance
nice_customer_service_aithis listing
● PLATFORM · relevance 100%
$0.17/mo Individual
-98% vs Individual median
Cognigy.AI
● PLATFORM · relevance 94%
no public price
talkdesk_cxa
● PLATFORM · relevance 90%
no public price
Agent Channels
● PLATFORM · relevance 87%
no public price
smartly
● PLATFORM · relevance 87%
no public price
boost_ai
● PLATFORM · relevance 87%
no public price
justcall
● PLATFORM · relevance 86%
€0.02 usage Individual
not monthly-comparable
Cresta
● PLATFORM · relevance 86%
no public price
goodcall
● PLATFORM · relevance 85%
no public price
ozonetel
● PLATFORM · relevance 85%
no public price
ai_voice_agent
● PLATFORM · relevance 85%
no public price
Kore.ai Agent Platform
● PLATFORM · relevance 85%
no public price
adobe_agent_orchestrator
● PLATFORM · relevance 85%
no public price
elevenlabs_agent_templates
● PLATFORM · relevance 85%
$6/mo Individual
-43% vs Individual median
Tovie AI Agent Platform
● PLATFORM · relevance 84%
no public price
bland
● PLATFORM · relevance 84%
$15/mo Individual
+43% vs Individual median
haiva
● PLATFORM · relevance 84%
no public price
Intermedia AI Assistants and Agents
● PLATFORM · relevance 83%
no public price
Botpress
● PLATFORM · relevance 83%
no Individual plan
entry $150/mo
Sendbird Agent Steward
● PLATFORM · relevance 83%
no public price
lifie
● PLATFORM · relevance 83%
no public price
sigmamind
● PLATFORM · relevance 83%
no public price
bolna
● PLATFORM · relevance 82%
no public price
Kogents AI
● PLATFORM · relevance 82%
no public price
zendesk_ai_agents
● PLATFORM · relevance 82%
no public price
IBM AI Productivity Software
● PLATFORM · relevance 82%
no public price
Sierra
● PLATFORM · relevance 82%
no public price
moveworks_ai_assistant
● PLATFORM · relevance 82%
no public price
nexus_vox
● PLATFORM · relevance 81%
no public price
flowbots
● PLATFORM · relevance 81%
no public price
polyai
● PLATFORM · relevance 81%
no public price
ai_agent_designer
● PLATFORM · relevance 81%
no public price
Rasa AI Orchestrator
● PLATFORM · relevance 81%
no public price
simpplr_ai
● PLATFORM · relevance 80%
no public price
onereach_gsx
● PLATFORM · relevance 80%
no public price
synthflow
● PLATFORM · relevance 80%
no Individual plan
entry $2500/mo
read_now
● PLATFORM · relevance 80%
no public price
AAgents13Ranked by relevance
Intelligent Virtual Agent (IVA)
● AGENT · relevance 85%
no Individual plan
entry $119/mo
Level AI Workers
● AGENT · relevance 84%
no public price
Agentic Contact Center
● AGENT · relevance 84%
no public price
AI Agents
● AGENT · relevance 84%
no public price
cignara
● AGENT · relevance 84%
no public price
feather
● AGENT · relevance 83%
no public price
decagon
● AGENT · relevance 83%
no public price
AI-powered live chat support software
● AGENT · relevance 83%
$29.08/mo Individual
+242% vs Individual median
Autonomous AI Agents in Contact Centers
● AGENT · relevance 81%
$135/mo Individual
+1488% vs Individual median
typewise
● AGENT · relevance 81%
no public price
agent_copilot_bots
● AGENT · relevance 81%
no public price
reve_chat_ai_agent
● AGENT · relevance 81%
$14.99/mo Individual
+76% vs Individual median
opus_voice_automation
● AGENT · relevance 80%
no public price

Market = the products most similar to this one by capability; prices are median / quartiles over its priced members, separated by provider type and buyer tier.