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Market around Nice Customer Service Ai

Enterprise AI platform for customer service with AI agents for self-service, sales, proactive engagement, and process automation. Includes conversational AI, omnichannel routing, workforce management, and agent copilots for contact centers.

Visit nice.com ↗Pricing page ↗
Pricing (2 buyer tiers · 10 plans)
As parsed from nice.com/pricing on 2026-10-09.

Explore the market

Prices and medians update for the tier you select.

Compare at
Nice Customer Service Ai · Individual
$0.17/mo
Essential Suite plan
Individual-platform median
$48.3
across 6 priced platforms
vs Individual platforms
100% below
below Individual platforms
ⓘ Comparisons are same provider type (platform) and same buyer tier (Individual). Never across tiers.
Market density
89th pctile
771 competing vendors
Comparable listings · 30d
—
Agents · Individual median
$135/mo
3 priced · —–— mid 50%
Platforms · Individual median
$48.3/mo
6 priced · $18.5–$76.15 mid 50%
Price spectrum · Individual plans · 10 of 14 providers priced · log scale · $0.17 → $200/mo
Agents Platforms◻ shaded = middle 50% · line = median (all types)large ringed dot = Nice Customer Service Ai ($0.17/mo)

Products in this market

Ranked by how closely each one matches Nice Customer Service Ai's job. Prices show each provider's Individual state; entry prices are labelled as such. Unpriced products still belong to the market.

PPlatforms37Ranked by similarity
Nice Customer Service Aithis listing
● PLATFORM
$0.17/mo Individual
-100% vs Individual median
Cognigy.AI
● PLATFORM94% similar
no public price
Talkdesk Cxa
● PLATFORM90% similar
no public price
Agent Channels
● PLATFORM87% similar
no public price
Smartly
● PLATFORM87% similar
no public price
Boost Ai
● PLATFORM87% similar
no public price
Giga
● PLATFORM86% similar
no public price
Justcall
● PLATFORM86% similar
€0.02 usage Individual
not monthly-comparable
Cresta
● PLATFORM86% similar
no public price
Goodcall
● PLATFORM85% similar
$79/mo Individual
+64% vs Individual median
Ozonetel
● PLATFORM85% similar
no public price
Ai Voice Agent
● PLATFORM85% similar
no public price
Kore.ai Agent Platform
● PLATFORM85% similar
no public price
Adobe Agent Orchestrator
● PLATFORM85% similar
no public price
Elevenlabs Agent Templates
● PLATFORM85% similar
$6/mo Individual
-88% vs Individual median
Tovie AI Agent Platform
● PLATFORM84% similar
no public price
Bland
● PLATFORM84% similar
$15/mo Individual
-69% vs Individual median
Haiva
● PLATFORM84% similar
no public price
Intermedia AI Assistants and Agents
● PLATFORM83% similar
no public price
Botpress
● PLATFORM83% similar
no Individual plan
entry $150/mo
Sendbird Agent Steward
● PLATFORM83% similar
no public price
Lifie
● PLATFORM83% similar
no public price
Sigmamind
● PLATFORM83% similar
no public price
Bolna
● PLATFORM82% similar
no public price
Kogents AI
● PLATFORM82% similar
no public price
Zendesk Ai Agents
● PLATFORM82% similar
no public price
IBM AI Productivity Software
● PLATFORM82% similar
no public price
Sierra
● PLATFORM82% similar
no public price
Quickchat AI
● PLATFORM82% similar
$9/mo Individual
-81% vs Individual median
Moveworks Ai Assistant
● PLATFORM82% similar
no public price
Nexus Vox
● PLATFORM81% similar
no public price
Flowbots
● PLATFORM81% similar
no public price
Polyai
● PLATFORM81% similar
no public price
Monobot
● PLATFORM81% similar
$200/mo Individual
+314% vs Individual median
Ai Agent Designer
● PLATFORM81% similar
no public price
Rasa AI Orchestrator
● PLATFORM81% similar
no public price
JivoChat
● PLATFORM81% similar
$2.25/mo Individual
-95% vs Individual median
AAgents13Ranked by similarity
Intelligent Virtual Agent (IVA)
● AGENT85% similar
no Individual plan
entry $119/mo
Level AI Workers
● AGENT84% similar
no public price
Agentic Contact Center
● AGENT84% similar
no public price
AI Agents
● AGENT84% similar
no public price
Cignara
● AGENT84% similar
no public price
Feather
● AGENT83% similar
no public price
Decagon
● AGENT83% similar
no public price
AI-powered live chat support software
● AGENT83% similar
$29.08/mo Individual
-78% vs Individual median
Autonomous AI Agents in Contact Centers
● AGENT81% similar
$135/mo Individual
0% vs Individual median
Typewise
● AGENT81% similar
no Individual plan
entry $89/mo
Agent Copilot Bots
● AGENT81% similar
no public price
Dialogus
● AGENT81% similar
no public price
Reve Chat Ai Agent
● AGENT81% similar
$14.99/mo Individual
-89% vs Individual median

Market = the products most similar to this one by capability; prices are median / quartiles over its priced members, separated by provider type and buyer tier.