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Market around Autonomous AI Agents in Contact Centers

Discover how autonomous AI agents can streamline operations and enhance customer experiences in contact centers. Read the article for practical insights.

Visit nice.com ↗Pricing page ↗
Pricing (2 buyer tiers · 12 plans)
As parsed from nice.com/pricing on 2026-10-10.

Explore the market

Prices and medians update for the tier you select.

Compare at
Autonomous AI Agents in Contact Centers · SME / Team
$110/mo
Omnichannel Suite plan
SME / Team-agent median
$202
across 4 priced agents
vs SME / Team agents
45% below
below SME / Team agents
ⓘ Comparisons are same provider type (agent) and same buyer tier (SME / Team). Never across tiers.
Market density
84th pctile
39 competing vendors
Comparable listings · 30d
Flat
driven by aircall_ai_voice_agent $203.59→$33.62
Agents · SME / Team median
$202/mo
4 priced · —–— mid 50%
Price spectrum · SME / Team plans · 9 of 16 providers priced · log scale · $2.5 → $4000/mo
Agents Platforms◻ shaded = middle 50% · line = median (all types)large ringed dot = Autonomous AI Agents in Contact Centers ($110/mo)

Products in this market

Ranked by how closely each one matches Autonomous AI Agents in Contact Centers's job. Prices show each provider's SME / Team state; entry prices are labelled as such. Unpriced products still belong to the market.

AAgents31Ranked by similarity
Autonomous AI Agents in Contact Centersthis listing
● AGENT
$110/mo SME / Team
-45% vs SME / Team median
AI Agents
● AGENT87% similar
no public price
Delight AI
● AGENT86% similar
no public price
Feather
● AGENT86% similar
no public price
AI Agent Blueprint for Customer Service
● AGENT85% similar
no public price
Jeff AI Support Agent
● AGENT85% similar
no public price
Opus Voice Automation
● AGENT85% similar
no public price
Decagon
● AGENT84% similar
no public price
Agentic Contact Center
● AGENT83% similar
no public price
Item App
● AGENT82% similar
no public price
Cignara
● AGENT82% similar
no public price
Intelligent Virtual Agent (IVA)
● AGENT81% similar
$119/mo SME / Team
-41% vs SME / Team median
Domu Ai
● AGENT80% similar
no public price
Futuro Corporation
● AGENT80% similar
$200/mo SME / Team
-1% vs SME / Team median
Level AI Workers
● AGENT80% similar
no public price
Typewise
● AGENT80% similar
no SME / Team plan
entry $89/mo
Samora Ai
● AGENT79% similar
no public price
Avoca Ai
● AGENT79% similar
no public price
AI agents for sales and support
● AGENT79% similar
$180/mo SME / Team
-11% vs SME / Team median
AI Agent
● AGENT78% similar
no SME / Team plan
entry $29/mo
AI-powered live chat support software
● AGENT78% similar
no SME / Team plan
entry $349/mo
Duckie
● AGENT78% similar
no SME / Team plan
entry $49/mo
CoSupport.ai Customer Support Solution
● AGENT78% similar
no SME / Team plan
entry $99/mo
Round Infinity Agent Workspace
● AGENT77% similar
no public price
Agent Steward
● AGENT77% similar
no SME / Team plan
entry $399/mo
Agent Copilot Bots
● AGENT77% similar
no public price
Reve Chat Ai Agent
● AGENT77% similar
$59.99/mo SME / Team
-70% vs SME / Team median
Dialora
● AGENT77% similar
$149/mo SME / Team
-26% vs SME / Team median
Lyzr Crm Agent
● AGENT77% similar
no public price
Vee
● AGENT76% similar
no public price
Octolane Ai
● AGENT76% similar
no public price
PPlatforms18Ranked by similarity
Cognigy.AI
● PLATFORM85% similar
no public price
Talkdesk Cxa
● PLATFORM84% similar
no public price
Crescendo
● PLATFORM82% similar
no public price
Agent Channels
● PLATFORM82% similar
no public price
Lifie
● PLATFORM82% similar
no public price
Nice Customer Service Ai
● PLATFORM81% similar
$110/mo SME / Team
Boost Ai
● PLATFORM80% similar
no public price
Freddy Agentic AI Platform
● PLATFORM79% similar
no public price
Cresta
● PLATFORM78% similar
no public price
Ozonetel
● PLATFORM78% similar
no public price
Smartly
● PLATFORM78% similar
no public price
Justcall
● PLATFORM77% similar
$2.5/mo SME / Team
Sigmamind
● PLATFORM77% similar
no public price
Intermedia AI Assistants and Agents
● PLATFORM77% similar
no public price
JivoChat
● PLATFORM77% similar
no SME / Team plan
entry $4/mo
Ai Voice Agent
● PLATFORM76% similar
no public price
Parahelp
● PLATFORM76% similar
$4000/mo SME / Team
Sendbird Agent Steward
● PLATFORM76% similar
no public price
OOther1Ranked by similarity
Fin AI Agent
● OTHER85% similar
no public price

Market = the products most similar to this one by capability; prices are median / quartiles over its priced members, separated by provider type and buyer tier.