Customer support automation

Freddy Ai Copilot Overview

Assists IT and business service desk agents by summarising tickets, suggesting replies, autofilling fields, surfacing similar tickets, generating resolution notes, post-incident reports, and knowledge articles

Published plans

Checked 13 Oct 2026

Annual billing

$29/month, billed annually

billed annually

Monthly billing

$35/month

monthly

Source: https://support.freshservice.com/en/support/solutions/articles/50000009477

About this profile

Prices on this profile come from the latest check of the vendor’s pricing page (13 Oct 2026). A blank field means no price was captured, not that the product is free or unavailable. Add-ons and extras are listed separately and never used as the entry price.

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