CoSupport.ai Customer Support Solution

{
  "agent_id": "cosupport_ai",
  "name": "CoSupport.ai Customer Support Solution",
  "url": "https://cosupport.ai/",
  "logo": "https://agentery.com/logos/CP-PCFZF5-ld256.png",
  "niche": "customer-support-tier1",
  "category": "customer-success-support",
  "short_summary": "Automates customer support by resolving repetitive support tickets across chat, email and voice; also drafts replies and assists human agents",
  "task_performed": "Automates customer support by resolving repetitive support tickets across chat, email and voice; also drafts replies and assists human agents",
  "inputs_accepted": [
    "Past support tickets",
    "customer inquiries via chat/email/voice/social",
    "knowledge sources (Notion",
    "Confluence",
    "Google Drive",
    "etc.)"
  ],
  "outputs_produced": [
    "Automated ticket resolutions",
    "drafted replies",
    "conversation summaries",
    "solution advice",
    "translations",
    "BI insights"
  ],
  "integrations_available": [
    "Zendesk",
    "Freshdesk",
    "Freshchat",
    "Zoho Desk",
    "Zoho Sales IQ",
    "Intercom",
    "Hubspot",
    "Pylon",
    "Salesforce",
    "Slack",
    "Microsoft Teams",
    "Notion",
    "Confluence",
    "Google Drive",
    "Microsoft SharePoint",
    "Microsoft OneDrive",
    "Shopify",
    "Stripe",
    "API"
  ],
  "protocols_or_interfaces": [
    "API"
  ],
  "industry_fit": [
    "customer support across SaaS",
    "e-commerce",
    "finance",
    "education",
    "BPO"
  ],
  "autonomy_level": "workflow automation",
  "human_approval_needed": "sometimes required",
  "pricing_model": "paid plans",
  "price": {
    "observed": true,
    "billing": "usage",
    "currency": "USD",
    "lowest_monthly_usd": 99,
    "monthly_usd": 99,
    "headline": "From $99/mo",
    "summary": "From $99/mo. CoSupport AI offers outcome-based pricing from $0.19 per resolved ticket, a $99/month unlimited-response plan, or response-based pricing from $0.04 per AI reply.",
    "confidence": "high",
    "source_url": "https://cosupport.ai/pricing",
    "checked_at": "2026-07-28T04:17:18.552Z",
    "amount": 99,
    "display": "From $99/mo",
    "plans": [
      {
        "name": "Resolution-based",
        "price": "$0.19 / resolved ticket",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Pay only for tickets AI resolves",
          "Unsolved tickets cost nothing",
          "Fee drops as volume rises"
        ]
      },
      {
        "name": "Server-based",
        "price": "$99 / mo",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Unlimited AI responses",
          "Flat monthly fee priced to ticket volume",
          "Best for high, steady volume"
        ]
      },
      {
        "name": "Response-based",
        "price": "$0.04 / response",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Pay per AI-generated reply",
          "Fee drops as volume rises",
          "Scale with usage"
        ]
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "Trusted by 300+ Brands",
    "ISO 27001 certified",
    "GDPR compliant",
    "CCPA compliant",
    "USPTO-patented architecture",
    "multiple named customer case studies and reviews (Cocoatech, Remedico, SupportYourApp, Softorino, etc.)"
  ],
  "evidence_quality": "high",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (GDPR stated; ISO 27001 certified; CCPA compliant)",
  "evidence_urls": [
    "https://cosupport.ai/"
  ],
  "last_checked": "2026-06-16",
  "how_to_connect": {
    "website": "https://cosupport.ai/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 351,
    "uptime_7d": 1,
    "checked_at": "2026-07-28T02:32:41.423Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}