CoSupport.ai Customer Support Solution

{
  "agent_id": "cosupport_ai",
  "name": "CoSupport.ai Customer Support Solution",
  "url": "https://cosupport.ai/",
  "logo": "https://agentery.com/logos/CP-PCFZF5-ld256.png",
  "niche": "customer-support-tier1",
  "category": "customer-success-support",
  "short_summary": "Automates customer support by resolving repetitive support tickets across chat, email and voice; also drafts replies and assists human agents",
  "task_performed": "Automates customer support by resolving repetitive support tickets across chat, email and voice; also drafts replies and assists human agents",
  "inputs_accepted": [
    "Past support tickets",
    "customer inquiries via chat/email/voice/social",
    "knowledge sources (Notion",
    "Confluence",
    "Google Drive",
    "etc.)"
  ],
  "outputs_produced": [
    "Automated ticket resolutions",
    "drafted replies",
    "conversation summaries",
    "solution advice",
    "translations",
    "BI insights"
  ],
  "integrations_available": [
    "Zendesk",
    "Freshdesk",
    "Freshchat",
    "Zoho Desk",
    "Zoho Sales IQ",
    "Intercom",
    "Hubspot",
    "Pylon",
    "Salesforce",
    "Slack",
    "Microsoft Teams",
    "Notion",
    "Confluence",
    "Google Drive",
    "Microsoft SharePoint",
    "Microsoft OneDrive",
    "Shopify",
    "Stripe",
    "API"
  ],
  "protocols_or_interfaces": [
    "API"
  ],
  "industry_fit": [
    "customer support across SaaS",
    "e-commerce",
    "finance",
    "education",
    "BPO"
  ],
  "autonomy_level": "workflow automation",
  "human_approval_needed": "sometimes required",
  "pricing_model": "paid plans",
  "price": {
    "observed": true,
    "billing": "usage",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "$0.5 per ticket (usage-based)",
    "commercial": {
      "rates": [
        {
          "line": "CoSupport AI Agent",
          "per": "per ticket",
          "text": "$0.5 per ticket"
        }
      ],
      "currency": "USD",
      "lines": [
        {
          "name": "CoSupport AI Agent",
          "price": "$0.50 / resolved ticket",
          "kind": "usage_rate",
          "unit": "ticket",
          "billed": "usage"
        }
      ]
    },
    "summary": "$0.5 per ticket (usage-based). CoSupport AI charges $0.50 per ticket resolved by the AI, with the first 1,000 AI responses free.",
    "confidence": "high",
    "source_url": "https://cosupport.ai/pricing",
    "checked_at": "2026-10-29T01:34:39.395Z",
    "amount": null,
    "display": null,
    "plans": [
      {
        "name": "CoSupport AI Agent",
        "price": "$0.50 / resolved ticket",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Pay only for tickets the AI closes",
          "No seats needed to run it"
        ],
        "promo_note": "First 1,000 AI responses free",
        "price_promo": null,
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "Trusted by 300+ Brands",
    "ISO 27001 certified",
    "GDPR compliant",
    "CCPA compliant",
    "USPTO-patented architecture",
    "multiple named customer case studies and reviews (Cocoatech, Remedico, SupportYourApp, Softorino, etc.)"
  ],
  "evidence_quality": "high",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (GDPR stated; ISO 27001 certified; CCPA compliant)",
  "evidence_urls": [
    "https://cosupport.ai/"
  ],
  "last_checked": "2026-10-29",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-29",
  "how_to_connect": {
    "website": "https://cosupport.ai/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://cosupport.ai/pricing",
      "last_observed_day": "2026-10-29",
      "age_days": 1,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": {
    "group_id": 54,
    "group": "Customer support automation",
    "change_90d_pct": -6.14,
    "fair_price_by_tier_monthly_usd": {
      "individual": 19,
      "pro": 49,
      "team / small business": 200,
      "enterprise": 772.51
    },
    "note": "Change of the group's price index over the last 90 days. Call get_group_fair_price with group_id for tier and payment-model detail.",
    "page": "https://agentery.com/aepi/groups/54"
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 287,
    "uptime_7d": 1,
    "checked_at": "2026-10-29T02:34:12.254Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}