Happyfox

{
  "agent_id": "happyfox",
  "name": "Happyfox",
  "url": "https://www.happyfox.com/web-based-help-desk-software/",
  "logo": "https://agentery.com/logos/CP-JDSZ25.svg",
  "niche": "customer-support-tier1",
  "category": "customer-success-support",
  "short_summary": "Cloud-based help desk platform with AI Copilot for customer service, IT support, and HR teams. Features omnichannel ticketing, smart automation, SLA management…",
  "task_performed": "unclear",
  "inputs_accepted": [],
  "outputs_produced": [],
  "integrations_available": [
    "Zendesk",
    "Freshdesk",
    "Slack"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [],
  "autonomy_level": "unclear",
  "human_approval_needed": "unclear",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "subscription",
    "currency": "USD",
    "lowest_monthly_usd": 24,
    "monthly_usd": 24,
    "headline": "From $24/mo",
    "summary": "From $24/mo. HappyFox Help Desk lists Basic, Team, and Pro plans at $24, $49, and $99 per agent per month when billed annually, plus a custom-priced Enterprise PRO plan.",
    "confidence": "high",
    "source_url": "https://www.happyfox.com/help-desk-price/",
    "checked_at": "2026-09-12T04:19:22.858Z",
    "amount": 24,
    "display": "From $24/mo",
    "plans": [
      {
        "name": "Basic",
        "price": "$24 / agent / mo billed annually",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "Unlimited tickets",
          "Omnichannel ticket creation",
          "Knowledge base",
          "Up to 5 agents"
        ],
        "price_annual": null
      },
      {
        "name": "Team",
        "price": "$49 / agent / mo billed annually",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "Multi-brand helpdesk",
          "Custom email and domain",
          "Custom roles and permissions",
          "24/5 email support"
        ],
        "price_annual": null
      },
      {
        "name": "Pro",
        "price": "$99 / agent / mo billed annually",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Task management",
          "Asset management",
          "Scheduled tickets",
          "24/7 email support",
          "Uptime SLA"
        ],
        "price_annual": null
      },
      {
        "name": "Enterprise PRO",
        "price": "Custom",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Agent scripting",
          "Advanced audit logs",
          "24/7 phone support",
          "Customer success manager"
        ],
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [],
  "evidence_quality": "unclear",
  "entity_type": "commercial_agent_product",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://www.happyfox.com/web-based-help-desk-software/"
  ],
  "last_checked": null,
  "how_to_connect": {
    "website": "https://www.happyfox.com/web-based-help-desk-software/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 1949,
    "uptime_7d": 1,
    "checked_at": "2026-09-12T02:35:29.453Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}