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Market around Hiver

Agentic customer service platform for support teams. Hiver AI investigates customer issues, takes approved actions across connected tools, drafts replies, and resolves complex requests across email, chat, Slack, voice, SMS, and WhatsApp.

Visit hiverhq.com ↗Pricing page ↗
Pricing (3 buyer tiers · 5 plans)
As parsed from hiverhq.com/pricing/hiver-omni on 2026-11-06.

Explore the market

Prices and medians update for the tier you select.

Compare at
Hiver · SME / Team
$25/mo
Growth plan
SME / Team-platform median
—
insufficient comparable pricing
vs SME / Team platforms
Insufficient
comparable pricing
ⓘ Comparisons are same provider type (platform) and same buyer tier (SME / Team). Never across tiers.
Market density
75th pctile
447 competing vendors
Comparable listings · 30d
—
Agents · SME / Team median
$627/mo
4 priced · —–— mid 50%
Price spectrum · SME / Team plans · 10 of 25 providers priced · log scale · $2.5 → $5100/mo
Agents Platforms◻ shaded = middle 50% · line = median (all types)large ringed dot = Hiver ($25/mo)

Products in this market

Ranked by how closely each one matches Hiver's job. Prices show each provider's SME / Team state; entry prices are labelled as such. Unpriced products still belong to the market.

PPlatforms29Ranked by similarity
Hiverthis listing
● PLATFORM
$25/mo SME / Team
Agent Channels
● PLATFORM86% similar
no public price
Help Scout
● PLATFORM85% similar
no SME / Team plan
entry $25/mo
Parahelp
● PLATFORM84% similar
no public price
Kommunicate
● PLATFORM83% similar
no SME / Team plan
entry $40/mo
Help Scout
● PLATFORM83% similar
no SME / Team plan
entry $25/mo
Capacity
● PLATFORM83% similar
no public price
JivoChat
● PLATFORM82% similar
no SME / Team plan
entry $4/mo
Freddy Agentic AI Platform
● PLATFORM82% similar
no public price
Zendesk
● PLATFORM82% similar
$19/mo SME / Team
Tianji Ai Agent
● PLATFORM81% similar
no public price
Forethought AI Platform
● PLATFORM81% similar
no public price
Crescendo
● PLATFORM81% similar
no public price
ChatBeacon AIX
● PLATFORM81% similar
no SME / Team plan
entry $33/mo
ChatterMate
● PLATFORM81% similar
no SME / Team plan
entry $19/mo
Intercom
● PLATFORM80% similar
no SME / Team plan
entry $19/mo
Irisagent
● PLATFORM80% similar
no SME / Team plan
entry $500/mo
Cognigy.AI
● PLATFORM80% similar
no public price
Talkdesk Cxa
● PLATFORM80% similar
no public price
Sendbird Agent Steward
● PLATFORM80% similar
no public price
Mixdesk
● PLATFORM80% similar
$100 usage SME / Team
not monthly-comparable
Justcall
● PLATFORM79% similar
$2.5/mo SME / Team
Botpress
● PLATFORM79% similar
custom quote SME / Team
not monthly-comparable
Giga
● PLATFORM79% similar
no public price
Ada
● PLATFORM79% similar
no public price
Supportsheep
● PLATFORM79% similar
no public price
Dixa
● PLATFORM79% similar
$89/mo SME / Team
Re:amaze
● PLATFORM78% similar
no public price
Hiver
● PLATFORM78% similar
no public price
AAgents20Ranked by similarity
CoSupport.ai Customer Support Solution
● AGENT83% similar
no public price
Jeff AI Support Agent
● AGENT83% similar
no SME / Team plan
entry $8/mo
AI Agents
● AGENT82% similar
no public price
Round Infinity Agent
● AGENT82% similar
no public price
Typewise
● AGENT82% similar
no SME / Team plan
entry $89/mo
Lorikeet
● AGENT82% similar
$5100/mo SME / Team
+713% vs SME / Team median
AI Agent Blueprint for Customer Service
● AGENT82% similar
no public price
AI-powered live chat support software
● AGENT82% similar
no SME / Team plan
entry $349/mo
BubblaV
● AGENT81% similar
no SME / Team plan
entry $49/mo
Lyzr Crm Agent
● AGENT81% similar
no SME / Team plan
entry $8/mo
Delight AI
● AGENT81% similar
no public price
eesel AI
● AGENT81% similar
$199/mo SME / Team
-68% vs SME / Team median
Feather
● AGENT80% similar
no public price
AI agents for sales and support
● AGENT80% similar
$180/mo SME / Team
-71% vs SME / Team median
Cignara
● AGENT80% similar
no public price
Autonomous AI Agents in Contact Centers
● AGENT80% similar
$110/mo SME / Team
-82% vs SME / Team median
HelpDesk
● AGENT80% similar
$99/mo SME / Team
-84% vs SME / Team median
AI for Support and Feedback Analysis
● AGENT80% similar
no public price
Sentisum
● AGENT80% similar
no public price
Reve Chat Ai Agent
● AGENT79% similar
$59.99/mo SME / Team
-90% vs SME / Team median
OOther1Ranked by similarity
Thena
● OTHER79% similar
no public price

Market = the products most similar to this one by capability; prices are median / quartiles over its priced members, separated by provider type and buyer tier.