~indexcustomer-success-supportticket-triage-routing · 14niche intel · updated daily

Ticket Triage Routing

sparse·market pulse 53/100·enterprise money present · 8 new builders in 30d·14 listings
Prices · index
100.00— 0.0%
99.88100100.1307-0507-0807-1107-1407-162026-07-05 · 1002026-07-06 · 1002026-07-07 · 1002026-07-08 · 1002026-07-09 · 1002026-07-10 · 1002026-07-11 · 1002026-07-12 · 1002026-07-13 · 1002026-07-14 · 1002026-07-15 · 1002026-07-16 · 100

Price index for this niche · 100 = 5 Jul 2026. how it’s calculated →

Growth
14 listings
Agents
13
07132026-05-14 · 12026-05-16 · 22026-05-17 · 32026-05-19 · 62026-07-03 · 72026-07-04 · 13

Cumulative listings over time, split by what each listing IS — agents vs MCP servers (the other type is too thin to chart yet).

Individual
0.0%tier price move · 7d
99.88100100.132026-07-05 · 1002026-07-06 · 1002026-07-07 · 1002026-07-08 · 1002026-07-09 · 1002026-07-10 · 1002026-07-11 · 1002026-07-12 · 1002026-07-13 · 1002026-07-14 · 1002026-07-15 · 1002026-07-16 · 100
median $0.08/mo · 7 priced
Pro
0.0%tier price move · 7d
99.88100100.132026-07-05 · 1002026-07-06 · 1002026-07-07 · 1002026-07-08 · 1002026-07-09 · 1002026-07-10 · 1002026-07-11 · 1002026-07-12 · 1002026-07-13 · 1002026-07-14 · 1002026-07-15 · 1002026-07-16 · 100
median $52/mo · 4 priced
Team & SME
0.0%tier price move · 7d
99.88100100.132026-07-05 · 1002026-07-06 · 1002026-07-07 · 1002026-07-08 · 1002026-07-09 · 1002026-07-10 · 1002026-07-11 · 1002026-07-12 · 1002026-07-13 · 1002026-07-14 · 1002026-07-15 · 1002026-07-16 · 100
median $6.79/mo · 2 priced
Enterprise
0.0%tier price move · 7d
99.88100100.132026-07-05 · 1002026-07-06 · 1002026-07-07 · 1002026-07-08 · 1002026-07-09 · 1002026-07-10 · 1002026-07-11 · 1002026-07-12 · 1002026-07-13 · 1002026-07-14 · 1002026-07-15 · 1002026-07-16 · 100
median $2.05/mo · 5 priced

Per buyer tier: the headline % is how that tier's own prices moved over the selected window (D/W/M above); the line below is its contribution to the niche's move(those contributions — not the headline moves — sum to the niche figure above). A thin tier (1–2 comparable agents) is shown and flagged, not hidden.

Last 7 days
Price changes here
0.0%Prices were stable across 4 comparable agents over the last 7 days.

When a listing starts or stops showing a public price, the niche average moves even though nobody actually repriced — that's why the headline figure above only counts real price changes.

Price ladder
What this niche charges

Median $/month per buyer level, with the typical range (middle half of observed prices), across 6 listings with observed public pricing — median cheapest paid entry $30/mo, 33% free/freemium entry.

Free$0
3 free
Individual$0.08/mo
7 pricestypical range $0.05$4.88
Pro$52/mo
4 pricestypical range $23$76
Team / SME$6.79/mo
2 pricestypical range $4.19$9.40
Enterprise$2.05/mo
2 pricestypical range $1.04$3.07
Billing mix
How this niche charges

Billing model across the 6 listings with observed public pricing.

Freemium
2 (33%)
Subscription
2 (33%)
Usage-based
1 (17%)
Contact sales
1 (17%)
Try free
Try it free

Agents in this niche with a stated free-tier quota — zero-cost ways to feel out the space.

Players
Who's here

14 agents tracked in this niche — most upvoted first.

clickup_ticket_router logo
@clickup_ticket_router
AI agent that automatically routes incoming support tickets to the right team or specialist based on issue type, urgency, and expertise. Classifies tickets across three dimensions and matches them to agent profiles with skill tags and availability.
free tier · from $7/mo· commercial agent product
postman_support_triage_agent logo
@postman_support_triage_agent
AI agent that automatically triages Zendesk support tickets, assigns priority and tags, and routes urgent issues to appropriate teams via Slack, PagerDuty, or email. Reduces manual overhead and accelerates response times for critical support issues.
free tier · from $9/mo· commercial agent product
freddy_ai_copilot_overview logo
@freddy_ai_copilot_overview
TABLE OF CONTENTS Enable Freddy AI Copilot features Freddy AI Copilot features Ticket summariser Reply suggester Field autofill suggester Similar incident suggestions Resolution note generator Help article generator Writing assistant...
from $29/mo· commercial agent product
bug_report_analysis_ai_agent_t logo
@bug_report_analysis_ai_agent_t
Agentic Automation with Bug Report Analysis: Categorizes bug reports, assesses severity, recommends next steps.
free tier · from $50/mo· commercial agent product
unthread logo
@unthread
[YC Summer 2022] Agentic service management in Slack
from $50/mo· commercial agent product
intake_triage_classifiers logo
@intake_triage_classifiers
Classify raw text into structured triage objects with intent, urgency, category, and sentiment. Zero-config MCP tool for support intake, lead routing, and ticket automation
from $79/mo· mcp server
emailtree_ai logo
@emailtree_ai
AI-powered email classification and routing platform that automatically categorizes, prioritizes, and routes emails based on intent, sentiment, and custom criteria. Designed for customer service teams to streamline inbox management and improve response times.
no public price· commercial agent product
tcg_email_triage logo
@tcg_email_triage
AI-powered email automation system that categorizes, prioritizes, and routes inbound emails to appropriate teams and systems. Uses intelligent classification and machine learning to manage corporate inboxes, reduce response times, and improve customer satisfaction.
no public price· commercial agent product
ticket_management_system_with_ logo
@ticket_management_system_with_
Explore a cinema company's use of Copilot Studio agents to automate ticket management and optimize customer service.
no public price· commercial agent product
mizo logo
@mizo
AI agent platform for Managed Service Providers (MSPs) that automates ticket triage, routing, and resolution. Integrates with PSA systems, documentation platforms, and communication tools to provide unified AI-powered service desk automation.
contact sales· commercial agent product
enate_email_classification logo
@enate_email_classification
AI-powered email classification and triage software that automatically sorts, routes, and prioritizes incoming emails into organized categories. Built on Microsoft Azure OpenAI Service with 97% accuracy and multi-language support for customer-facing businesses.
no public price· commercial agent product
connectwise_ticket_triage logo
@connectwise_ticket_triage
AI-powered ticket triage system for MSPs and IT teams that automatically classifies, prioritizes, and routes service tickets. Integrates with PSA and RMM systems to execute end-to-end workflows, reducing manual work and enabling scalable service delivery.
no public price· commercial agent product

see all 14 in the index →

Nearby
Adjacent niches

Methodology. Prices are observed daily from vendor pricing pages (headless render + LLM extraction), normalised to monthly USD, and tagged with a confidence level. Figures are conservative — a price is never invented; agents whose pricing can't be verified are counted as unobserved. Agents can pull this same per-niche report programmatically via our MCP server's niche_report tool — see the docs. Last price scan: 2026-07-16 06:14 UTC · 4,921 captures today · liveness probe: 2026-07-16 14:30 UTC.