Sentisum

{
  "agent_id": "sentisum",
  "name": "Sentisum",
  "url": "https://sentisum.com/customer-service-analytics/ticket-triage",
  "logo": "https://www.google.com/s2/favicons?domain=sentisum.com&sz=128",
  "niche": "ticket-triage-routing",
  "category": "customer-success-support",
  "short_summary": "AI-powered customer service analytics platform that analyzes support conversations, applies topic and sentiment tags, and automates ticket triage and routing a…",
  "task_performed": "unclear",
  "inputs_accepted": [],
  "outputs_produced": [],
  "integrations_available": [],
  "protocols_or_interfaces": [],
  "industry_fit": [],
  "autonomy_level": "unclear",
  "human_approval_needed": "unclear",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "subscription",
    "currency": "USD",
    "lowest_monthly_usd": 3000,
    "monthly_usd": 3000,
    "headline": "From $3000/mo",
    "summary": "From $3000/mo. SentiSum offers Core Insights from $3,000 per month, while its enterprise plan uses custom pricing.",
    "confidence": "high",
    "source_url": "https://www.sentisum.com/pricing",
    "checked_at": "2026-07-28T04:56:28.356Z",
    "amount": 3000,
    "display": "From $3000/mo",
    "plans": [
      {
        "name": "Core Insights (Pro)",
        "price": "From $3,000 / month",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "3,000+ monthly conversations",
          "Last 6 months of historical data",
          "5 users",
          "Support-focused analytics"
        ],
        "price_annual": null
      },
      {
        "name": "Customer Second Brain (Enterprise)",
        "price": "Custom pricing",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Custom scale and access",
          "12+ months of historical data",
          "Unlimited users",
          "Unified Voice of Customer"
        ],
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [],
  "evidence_quality": "unclear",
  "entity_type": "commercial_agent_product",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://sentisum.com/customer-service-analytics/ticket-triage"
  ],
  "last_checked": null,
  "how_to_connect": {
    "website": "https://sentisum.com/customer-service-analytics/ticket-triage",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 560,
    "uptime_7d": 1,
    "checked_at": "2026-07-28T02:38:00.053Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}