CrafterQ

{
  "agent_id": "crafterq_website_ai_agents_tha",
  "name": "CrafterQ",
  "url": "https://crafterq.ai/solutions/technology/ott-video",
  "logo": "https://agentery.com/logos/CP-K5YCB5-256.png",
  "niche": "customer-support-tier1",
  "category": "customer-success-support",
  "short_summary": "Provides AI chatbot for OTT video apps that delivers personalized content recommendations, answers viewer questions, troubleshoots playback/device/login issues…",
  "task_performed": "Provides AI chatbot for OTT video apps that delivers personalized content recommendations, answers viewer questions, troubleshoots playback/device/login issues, and provides subscription and technical support",
  "inputs_accepted": [
    "Viewer questions/chat messages",
    "user preferences",
    "watch history",
    "content library data",
    "and the provider's custom data"
  ],
  "outputs_produced": [
    "Content recommendations",
    "answers to account/billing/subscription questions",
    "troubleshooting guidance",
    "promotional engagement",
    "and analytics/insights on viewer interactions and churn risks"
  ],
  "integrations_available": [
    "AWS Media Services",
    "Brightcove",
    "Kaltura",
    "Vimeo OTT",
    "CrafterCMS",
    "Stripe",
    "Recurly",
    "Zuora",
    "Salesforce",
    "HubSpot",
    "Iterable",
    "WhatsApp",
    "Facebook Messenger",
    "SMS",
    "in-app chat"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "OTT video streaming / media and entertainment (support and customer engagement)"
  ],
  "autonomy_level": "workflow automation",
  "human_approval_needed": "sometimes required",
  "pricing_model": "freemium",
  "price": {
    "observed": true,
    "billing": "freemium",
    "currency": "USD",
    "lowest_monthly_usd": 19,
    "monthly_usd": 19,
    "headline": "Free tier, then from $19/mo",
    "summary": "Free tier, then from $19/mo. CrafterQ offers a permanent free plan, paid monthly plans from $29 to $399, enterprise contact pricing, and separately priced monthly add-ons.",
    "confidence": "high",
    "source_url": "https://crafterq.ai/pricing",
    "checked_at": "2026-07-28T05:51:15.437Z",
    "amount": 19,
    "display": "From $19/mo",
    "plans": [
      {
        "name": "Free",
        "price": "$0 /month",
        "period": "month",
        "persona": "free",
        "highlights": [
          "1 agent",
          "1 user",
          "75 messages per month",
          "500 KB training-data storage"
        ]
      },
      {
        "name": "Solo",
        "price": "$29 /month",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "1 agent",
          "2 users",
          "750 messages per month",
          "Weekly auto-retraining"
        ]
      },
      {
        "name": "Team",
        "price": "$99 /month",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "1 agent",
          "3 users",
          "5,000 messages per month",
          "API access"
        ]
      },
      {
        "name": "Business",
        "price": "$399 /month",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "1 agent",
          "5 users",
          "20,000 messages per month",
          "API access"
        ]
      },
      {
        "name": "Enterprise",
        "price": "Let's Talk",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Private hosting",
          "Dedicated infrastructure",
          "Enterprise SSO",
          "Support SLAs"
        ]
      },
      {
        "name": "1,000 Messages Add-on",
        "price": "$19 /month",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "1,000 additional messages per month"
        ]
      },
      {
        "name": "Agents Add-on",
        "price": "$19 /month",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "Additional agents"
        ]
      },
      {
        "name": "Users Add-on",
        "price": "$19 /month",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "Additional users"
        ]
      },
      {
        "name": "Storage Add-on",
        "price": "$25 /month",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Additional 50 MB training-data storage"
        ]
      },
      {
        "name": "Remove Powered by CrafterQ Add-on",
        "price": "$79 /month",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Removes CrafterQ branding from deployed agents"
        ]
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "Case studies (churn reduced 20%, 15% subscriber growth, support tickets cut 50%)",
    "Trust Center referenced"
  ],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://crafterq.ai/solutions/technology/ott-video"
  ],
  "last_checked": "2026-06-16",
  "how_to_connect": {
    "website": "https://crafterq.ai/solutions/technology/ott-video",
    "docs": "https://crafterq.ai/docs",
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 428,
    "uptime_7d": 1,
    "checked_at": "2026-07-28T02:32:41.423Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": {
      "amount": 75,
      "unit": "messages",
      "per": "month",
      "raw": "75 messages per month",
      "plan": "Free"
    },
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}