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Market around Help Scout

Customer support platform with Scout, an AI agent that resolves requests, answers questions, escalates conversations with context, and helps support teams manage email, chat, SMS, social, and voice interactions.

Visit helpscout.com ↗Pricing page ↗
Pricing (2 buyer tiers · 5 plans)
Free plan available Free
As parsed from helpscout.com/pricing/ on 2026-11-05.

Explore the market

Prices and medians update for the tier you select.

Compare at
Help Scout · Pro
$25/mo
Standard plan
Pro-platform median
$199
across 11 priced platforms
vs Pro platforms
87% below
below Pro platforms
ⓘ Comparisons are same provider type (platform) and same buyer tier (Pro). Never across tiers.
Market density
86th pctile
843 competing vendors
Comparable listings · 30d
—
Agents · Pro median
$89/mo
3 priced · —–— mid 50%
Platforms · Pro median
$199/mo
11 priced · $69.5–$200 mid 50%
Price spectrum · Pro plans · 20 of 26 providers priced · log scale · $3.5 → $299/mo
Agents Platforms◻ shaded = middle 50% · line = median (all types)large ringed dot = Help Scout ($25/mo)

Products in this market

Ranked by how closely each one matches Help Scout's job. Prices show each provider's Pro state; entry prices are labelled as such. Unpriced products still belong to the market.

PPlatforms36Ranked by similarity
Help Scoutthis listing
● PLATFORM
$25/mo Pro
-87% vs Pro median
Intercom
● PLATFORM90% similar
$29/mo Pro
-85% vs Pro median
ChatterMate
● PLATFORM89% similar
$39/mo Pro
-80% vs Pro median
Help Scout
● PLATFORM89% similar
$25/mo Pro
-87% vs Pro median
Giga
● PLATFORM88% similar
no public price
Chatway
● PLATFORM88% similar
$199/mo Pro
0% vs Pro median
Hiver
● PLATFORM87% similar
no public price
YundaDesk
● PLATFORM87% similar
$200/mo Pro
+1% vs Pro median
Sendbird Agent Steward
● PLATFORM87% similar
no public price
YourGPT
● PLATFORM86% similar
$129/mo Pro
-35% vs Pro median
Kommunicate
● PLATFORM86% similar
$200/mo Pro
+1% vs Pro median
Agent Channels
● PLATFORM86% similar
no public price
Quickchat AI
● PLATFORM86% similar
$299/mo Pro
+50% vs Pro median
Justcall
● PLATFORM86% similar
$4.17/mo Pro
-98% vs Pro median
DevRev
● PLATFORM86% similar
no public price
Mixdesk
● PLATFORM85% similar
$199/mo Pro
0% vs Pro median
Botpress
● PLATFORM85% similar
custom quote Pro
not monthly-comparable
Assembled
● PLATFORM85% similar
$25/mo Pro
-87% vs Pro median
JivoChat
● PLATFORM85% similar
$3.5/mo Pro
-98% vs Pro median
Zendesk
● PLATFORM85% similar
$115/mo Pro
-42% vs Pro median
Crescendo
● PLATFORM85% similar
no public price
Parahelp
● PLATFORM84% similar
no public price
Ada
● PLATFORM84% similar
no public price
Capacity
● PLATFORM84% similar
no public price
Inkeep
● PLATFORM84% similar
no public price
AI CS Platform
● PLATFORM84% similar
no public price
Ozonetel
● PLATFORM84% similar
no public price
Freddy Agentic AI Platform
● PLATFORM84% similar
no public price
Chatbase
● PLATFORM83% similar
$99/mo Pro
-50% vs Pro median
Forethought AI Platform
● PLATFORM83% similar
no public price
Mujib
● PLATFORM83% similar
no public price
Re:amaze
● PLATFORM83% similar
no public price
Smartly
● PLATFORM83% similar
no public price
ChatBeacon AIX
● PLATFORM82% similar
$33/mo Pro
-83% vs Pro median
Quiq
● PLATFORM82% similar
no public price
Talkdesk Cxa
● PLATFORM82% similar
no public price
AAgents13Ranked by similarity
BubblaV
● AGENT90% similar
$49/mo Pro
-45% vs Pro median
Lorikeet
● AGENT88% similar
no Pro plan
entry $2100/mo
Cenra
● AGENT88% similar
no Pro plan
entry $9/mo
HelpDesk
● AGENT88% similar
no Pro plan
entry $25/mo
AI-powered live chat support software
● AGENT86% similar
$41.58/mo Pro
-53% vs Pro median
Typewise
● AGENT86% similar
$89/mo Pro
0% vs Pro median
CoSupport.ai Customer Support Solution
● AGENT85% similar
no public price
Fin
● AGENT85% similar
no public price
Front Email Management
● AGENT84% similar
$65/mo Pro
-27% vs Pro median
Round Infinity Agent
● AGENT84% similar
no public price
Reve Chat Ai Agent
● AGENT83% similar
no Pro plan
entry $15/mo
Jeff AI Support Agent
● AGENT83% similar
no Pro plan
entry $8/mo
AI for Support and Feedback Analysis
● AGENT82% similar
no public price
OOther1Ranked by similarity
Hiver
● OTHER85% similar
no public price

Market = the products most similar to this one by capability; prices are median / quartiles over its priced members, separated by provider type and buyer tier.